Michael Thome

Michael Thome Email and Phone Number

Engineering Director, Call Center Analytics @ PTP
Michael Thome's Location
United States, United States
Michael Thome's Contact Details

Michael Thome personal email

n/a
About Michael Thome

I've been a Computer Scientist for more than 40 years, currently an Engineering Director for PTP Solutions, focused on Call Center automation for a variety of customers.Previously I was the Director of Information Services for the AVOKE Call Center Analytics product at West/Mosaicx/Intrado after the business was acquired from Raytheon BBN Technologies.At BBN I worked R&D problems in a broad range of technologies ranging from distributed and parallel systems, modeling of large-scale transportation problems, computational neuroscience, to quantum computing.I also have an extracurricular expertise in the Second Life platform, particularly the internal scripting language LSL on which I have co-authored a book (Scripting Your World: The Official Guide to Second Life Scripting, Wiley, 2008). I occasionally lecture on SL programming and Virtual World design in various venues, including the University of Washington extension program in virtual worlds and I contribute to various publications in the Virtual Worlds technology space.Specialties: Parallel and distributed processing, classical and connectionist AI, global transportation planning, information modeling, virtual worlds, algorithmic analysis and optimization.

Michael Thome's Current Company Details
PTP

Ptp

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Engineering Director, Call Center Analytics
Michael Thome Work Experience Details
  • Ptp
    Director Of Engineering
    Ptp Jan 2024 - Present
    Sacramento, California, Us
  • Mosaicx
    Director Information Services, Avoke
    Mosaicx Jun 2018 - Dec 2023
  • Avoke Analytics / Raytheon Bbn Technologies
    Director Of Software Engineering
    Avoke Analytics / Raytheon Bbn Technologies Nov 2014 - May 2018
    Director of Engineering for AVOKE Analytics, leveraging BBN's speech-to-text expertise to develop yet another successful commercial product. I am responsible for the entire technical spectrum of our SaaS product, from strategy to architecture to implementation to operations.
  • Bbn Technologies
    Senior Scientist
    Bbn Technologies May 1987 - May 2018
    (1987-current)Recent highlights: - AVOKE call center analytics.- R&D in Quantum Computer Science and Computational Neuroscience.- Development of BBN expertise in Virtual Worlds, specializing in Second Life and related technologies. Lead engineer for category winner Federal Virtual World Challenge, builder and maintainer for corporate presence at multiple virtual events (SL6B, SL7B, etc), presenting at SL-Pro, Member of GUSL, SLED, various scripting groups, beta programs, etc. Second Life Solution Provider.- Technical Lead: air transportation modeling and situational awareness (NOTAMs, etc), working with military, US and European civilian authorities and multiple contractors. High level software processes operating at and above CMMI Level 3.- Core System Architect and Working group tech lead for UltraLog/ALP/Cougaar distributed multi-agent system (DMAS), specializing in optimization, distributed algorithms, and robust distributed applications. Multiple papers and talks to juried conferences.Experience: Java (generics, concurrency, Web services, XML, etc). Groovy, Python, MATLAB, MySQL/Oracle, Spring framework, Hibernate, Eclipse, Ant, Log4J, Perl, PHP, HTML, CSS, C++, Boost, C#, nant. CVS, Subversion, SCM (Seapine), GIT, Hudson, Jira, Bugzilla.Process: CMMI working group, trained Inspection moderator, software metrics, build and release engineering, Raytheon Six Sigma Specialist.
  • Bbn Technologies
    Senior Scientist
    Bbn Technologies 1987 - 2012
  • Bbn Technologies
    Senior Scientist
    Bbn Technologies Jun 1982 - 2012
    (current) I started working as a summer intern at BBN while in High School, then various times through college until I accepted a full-time position in 1987
  • University Of Washington
    Lecturer/Ta/Mentor
    University Of Washington 2009 - 2013
    Seattle, Wa, Us
    Teaching Assistant, Mentor, and Lecturer for Virtual Worlds Certificate program. All classroom activities are performed at UW locations in the Second Life virtual world, using a mixture of lecture, hands-on demonstration and labs. (2009-2013 as TA, 2014-present as occasional lecturer).
  • Scripting Your World
    Author
    Scripting Your World Nov 2007 - 2013
    Author (with Dana Moore and Dr Karen Zita Haigh) of Scripting Your World: The Official Guide to Second Life Scripting, Wiley, October 2008.Our book is intended to be a comprehensive language guide to LSL, the scripting language internal to Second Life, suitable for beginners through advanced users.I still lecture on SL Scripting (and other topics) as an extension of SYW experience. Book readings, presentations at conferences and workshops, etc, as well as participate in a number of development and SL-related beta programs.

Michael Thome Skills

Java Python Algorithms Distributed Systems Computer Science Software Engineering Virtual Worlds Eclipse Linux Perl Programming Emacs Matlab Subversion Software Development Second Life Lsl Technical Writing Xml Machine Learning Serious Games Git Cvs Lisp C++ Systems Engineering C# Educational Games Hibernate Agile Methodologies Workplace Learning Teaching Gamification Cmmi Six Sigma Agile Methodolgy Groovy Vaadin

Michael Thome Education Details

  • Boston University
    Boston University
    Cognitive And Neural Systems
  • University Of Rochester
    University Of Rochester
    Cognitive Science
  • Lsrhs
    Lsrhs

Frequently Asked Questions about Michael Thome

What company does Michael Thome work for?

Michael Thome works for Ptp

What is Michael Thome's role at the current company?

Michael Thome's current role is Engineering Director, Call Center Analytics.

What is Michael Thome's email address?

Michael Thome's email address is mi****@****ado.com

What is Michael Thome's direct phone number?

Michael Thome's direct phone number is +161787*****

What schools did Michael Thome attend?

Michael Thome attended Boston University, University Of Rochester, Lsrhs.

What are some of Michael Thome's interests?

Michael Thome has interest in Economic Empowerment, Civil Rights And Social Action, Virtual Worlds, Computational Neuroscience, Politics, Agent Computing, Education, Algorithms, Novel Technology, Juggling.

What skills is Michael Thome known for?

Michael Thome has skills like Java, Python, Algorithms, Distributed Systems, Computer Science, Software Engineering, Virtual Worlds, Eclipse, Linux, Perl, Programming, Emacs.

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