Michael Timmins Email & Phone Number

United States

Raleigh, North Carolina, United States

-Oversees the delivery of ACT’s National, State/District, International, WorkKeys and PreACT products for five million test takers each year.-Conducts weekly check-ins, team meetings and quarterly performance evaluations with ten direct reports across the United States and India.-Manages Packaging and Distribution team overseeing the inventory management, vendor requirements and outbound/inbound distribution for all ACT paper based assessments.-Member of ACT’s Manager Community of Practice Steering Committee.

Newton, Massachusetts, United States

• Served as a brand representative to new, prospective team members to evaluate qualifications and sift through interested applicants.• Conducted recruitment processes to attract top talent, communicating professional advantages and company prestige resulting in the hiring of sixty new instructors over a twelve-month period.• Partnered with high-level decision-makers to comprehend regional hiring needs for specific service offerings, then devise strategies which address how to connect with potential new team members.

Boston, Massachusetts

• Ran quality test preparation courses throughout the New England region. Oversaw all course staffing and operations. Grew regional course offerings from five classes a month to fifteen classes a month over a two-year period.• Constructed performance evaluations to effectively break down and clarify gaps in services delivery, resulting in addressing deficiencies.• Mentored five direct reports to refine execution, focusing on improving client satisfaction and productivity which benefited optimizing bottom-line revenue.• Maintained operation budget for the New England region, analyzing expenses and allocation challenges to streamline budget deployment.

Boston, Massachusetts

ANet is an education nonprofit that helps schools boost student learning with great teaching that’s grounded in standards, informed by data, and built on the successful practices of educators around the country.• Facilitated trainings, serving to effectively support clients up to and including senior leadership, ensuring seamless operations across multiple states and 350 locations.• Created version of key company product data platform, giving demonstrations which successfully transitioned prospective buyers into clients, generating new incoming revenue.• Delegated support tasks across small-scale team, acting to lead and direct initiative across the lifespan.• Implemented strategic process plan which smoothed transitional processes from current structure to a more modern model.

Boston, Massachusetts

ANet is an education nonprofit that helps schools boost student learning with great teaching that’s grounded in standards, informed by data, and built on the successful practices of educators around the country.• Managed student demographic and interim data for over 16,000 students across Massachusetts.• Implemented a process plan to transition Network Support Team to a new school service structure. • Set up new hires for success by creating reference materials and leading onboarding sessions.

Newark, New Jersey

Great Oaks Tutor Corps is a service fellowship designed to close the achievement gap among struggling Middle School students in Newark, NJ. Tutors commit to working 60 hours a week for one year.□ Engaged in one-on-one instruction with students across standard, core subjects, breaking down complex concepts into digestible portions.□ Assisted the Director of Internal Operations with the organization of school transportation, meals and student data.□ Incorporated innovative methods which transformed services delivery and, ultimately, improved subject matter retention and self-efficacy.

Master Of Business Administration - Mba

Mms: Foundations Of Business

Bachelor Of Arts (Ba), Communication And Media Studies