Working with founder to build strategic plan, drive customer development, pricing strategies, service offering and define team structure & needs.

Work with founders to drive company direction, customer development, fundraising and product direction.

TurnKey Vacation Rentals is the leader in management for up-market vacation rental homes in the US. With a team of dedicated in-market experts and a home office of specialists in marketing, revenue management and technology, TurnKey leverages proprietary technology to ensure that TurnKey properties are unmatched in quality, offering homeowners and their guests the reliability they'd expect of a fine hotel while maintaining the charm, authenticity and affordability of a vacation rental.Key Accomplishments:-Led service delivery & client onboarding team of 65 within TurnKey (VC backed vacation rental startup, $100mm raised to date)-Defined Homeowner Success team vision & mission-Implemented team accountability metrics and reporting to achieve company level targets-Developed individual contributors into highly effective managers & iterated on team structure-Helped company define its core customer, and drive alignment around customer centric culture

Our mission at InvitedHome was to build the undisputed leader in luxury vacation rental management in the United States. We grew the company to 300 luxury homes across 13 destinations, producing average annual gross rental revenue of $80k per home.Key Accomplishments:-Founded & built the leading company in luxury vacation rental management in the United States-Inc 500 2015 - fastest growing companies in the US - ranked #1 in Travel and #28 overall-Grew company to $25mm gross revenue run rate in 5 years with growth rate of $1mm per month in 2018-Achieved industry leading NPS scores of 70+-Achieved industry leading homeowner annual retention rate of 83%-Built a team of 80+ top quality hospitality professionals across 13 locations-Fostered a culture of passion, innovation & collaboration through a clear mission and communication of “The Why” - resulting in a 4.5/5 score on Glass Door-Led acquisition integrations of 5 smaller vacation rental management companies in 2013-14 with less than 15% homeowner attrition in the following year

VRP is the best way for owners to market their vacation rental properties. VRP alleviates the hassles owners face when handling rentals themselves, without charging 30-50% fees like traditional property managers. We create professional listings for owners and syndicate ads across the major vacation rental marketplaces like HomeAway.com, Airbnb.com, Vrbo.com, and Tripadvisor.com. We provide prompt, friendly customer service to guests, and make renting a vacation home as easy as booking a hotel.Key Accomplishments:-Founded startup that built software for RBO vacation rental owners-Later Pivoted into virtual vacation rental management company (similar to Evolve VR model)-Backed by TechStars

-Fix & flip business for vacation property-Led to entrance into vacation rental industry

-Member of prototype engineering development team creating new concept vehicles-Learned product development process for high quality products in competitive industry