Property Contracts Manager
CurrentWith a comprehensive understanding of service delivery, I led strategic partnerships and contract negotiations to ensure realistic expectations and milestone achievements across high-risk critical infrastructure in rural, remote, and urban areas. My role focused on clear communication, fostering collaborative relationships, and driving value for the business.Key Responsibilities:• Managed the state-wide infrastructure services contract for non-network assets, including critical utility infrastructure, commercial, industrial, and residential properties across rural, remote, and urban environments.• Oversaw the procurement planning, ensuring strategic alignment with business objectives and compliance with statutory, safety, and environmental requirements.• Directed change management initiatives, facilitating the adoption of new processes and systems to enhance service delivery and operational efficiency.• Developed and maintained collaborative relationships with key stakeholders, both within the organization and with external service providers, ensuring alignment with business goals and the achievement of contract milestones.• Managed service delivery frameworks and ensured ongoing performance monitoring, reporting, and compliance with contractual obligations.Key Achievements:• Successfully mobilized a state-wide non-network services contract for critical infrastructure, overcoming challenges such as unprecedented flooding in Townsville and interfacing with a new ERP system and call center.• Delivered $320,000 in savings by transitioning to more efficient self-service maintenance models, eliminating subsidized services.• Drove improvements in cost control, procurement, and operational efficiency across the portfolio.Core Skills:• Strategic Contract Leadership | Stakeholder Engagement | Change Management• Process & Systems Efficiencies | Procurement | Risk Mitigation• Financial Management | Project & Asset Management | Governance