Michael Tomlin Email & Phone Number

United States

Texas, United States

Austin, Texas, Us

Lead, develop and grow a global organization that supports 24/7 network operations of Oracle’s Cloud Infrastructure as part of the Global Network Operations Center organization.

Dallas, Texas, Us

Supervise teams to create an atmosphere of trust; seeking diverse views to encourage improvement and innovation.Be a single point of contact for technical infrastructure, security, and technical landscape for Eagle's legacy applications.Creates awareness and clarity related to design decisions impacting technology specific to Eagle.Responsible for leading the development (RICEW) for the project for Eagle owned development objects.Provides overall technical design and development oversight for RICEW working with system integrator partner.Reviews and provides feedback for lean spec (tech design) for performance, error handling etc.Provides guidance and governance to the Project on solutions design and ensures adherence to the overall end state solution architecture.Works with functional leads on design optimization for performance.Work closely with Oracle Support and system integrator partner to perform administrative tasks such as maintenance of provisioned environments, user management (Manage and assign privileges to the application users), SR (Service Request) management and security (Single Sign-On, User Access etc.), Cyber SecurityAdminister on an ongoing basis post go-live (including the activities performed during implementation with the system integrator partner).Plan and execute post go-live release management activities.Engage in performance testing and capacity planning with Oracle and system integrator partner.Provide leadership based on Eagle specific technology with system architecture, integrations, data profiling, conversions, testing, and cutover.Leads activities associated with installation, deployment, environment management support of all technology components/applications specific to Eagle.Review and provide feedback for Conversion, Integration and Reporting Strategy document from technology perspective.Maintain relationship and manage licenses with 3rd party application vendors.Manage work related to 3rd party integrations.

Dallas, Texas, Us

Manage day-to-day operations for the IT departmentAssist IT Director in planning IT department goals, acquiring and developing IT personnel, defining corporate IT policies and procedures, identifying the need for and completing capital expenditure requests (CERs)Develop IT department operational strategies to enhance productivity and profitabilityMonitor information technology policies and controls to ensure data accuracy, security, and legal and regulatory compliancePrioritize IT projects in coordination with the IT Director based on organizational need, resource allocation, budgetary requirements, and risk aversionAct as first line approver for change control, audit, and procurement when appropriateIdentify and coordinate both internal and external resources, including vendor engagement / management, to achieve IT goalsManage IT staff – mentoring for skill growth while ensuring project efficienciesCoordinate employee development and training for IT staffServe as Program Manager for all in-scope IT projectsServe as Project Manager for all assigned IT projectsEscalate operational, project, and departmental issues to the IT Director as neededProvide regular operational, project, and departmental updates to the IT DirectorConsult with stakeholders to gather information about IT needs, timing, and scopeResolve issues with customers and vendorsProvide elevated end user support and training, both internal and external, for all IT initiativesOversee the public web presence of all companiesWork with executive leadership, business managers, functional managers, knowledge workers and the Director of IT to formulate systems strategies and action plansPerform or supervise upgrades on production business systems using the most risk adverse strategiesDevelop and maintain good working relationships with all of our vendors

Dallas, Tx, Us

Supervise 15 people in matters of Data Base Management to support the IT Infrastructure process for DBM. Activities associated with these processes may include reviewing, evaluating, designing implementing and maintaining data bases identifying data sources, constructing data decomposition diagrams, providing data flow diagrams and documenting the process, writing code for accessing or modifying data bases which includes developing stored procedures. Requires high level of diverse technical experience related to studying and analyzing it system requirements for data bases structures. Keeps abreast of data base technological developments and applications. Ensures internal controls are adhered to in relation to audit, security, systems and data integrity, confidentiality, and availability. Plans and evaluates the delivery and improvement of services, staffing and resources. May develop budget and expenditures for the process. Coaches and manages data base management staff.Safeguards physical access to restricted data, processes and services.

Dallas, Tx, Us

24x7 TAC support of AT&Ts U-verse FTTN (Fiber to the Node) and FTTP (Fiber To The Premise) platforms for Project LightSpeed.

Dallas, Tx, Us

Responsible for the development of the Weekly U-verse NOC Dashboard for readout to Senior Leadership. This Power Point Presentation provides UVNOC upper level management a 'health' synopsis of the U-verse equipment. Retrieve information using SQL statements in BIRT, SQL, Oracle Developer.

Dallas, Tx, Us

Member of the LFO (Central Office) core team of 7 SMEs and 5 IT personnel developing standardized criteria for the Southwest LFO 'Single-Suite' Dashboard.

Supervise, train and develop fifteen technicians. Work with Engineering and Marketing to make sure customers have reliable and most recent technical service.

Tested, aligned and coordinated repair of circuits ranging from burglar alarms to fiber rings, various telephone lines, central office equipment, field equipment and CPE. Interpreted schematic drawings and Word Documents.

Randolph Afb, Tx, Us

Installed, maintained, overhauled, repaired, and modified fixed, mobile, and transportable transmitters, receivers, transceivers, and related equipment. Included amplitude modulation, frequency modulation, single sideband, and independent sideband radio systems and equipment for point-to-point and ground-to-air communications; facsimile receivers; low frequency, high frequency, very high frequency, and ultra high frequency radio systems; radio frequency amplifiers; recorders; keying and signal devices; generation and display equipment; and base radio systems. Held Top Secret – Sensitive Compartmented Information/Special Background Investigation (TS-SCI/SBI)

Bachelor Of Science - Bs, Professional Aeronautics

Associate Of Science - As, Electrical, Electronic And Communications Engineering Technology/Technician

Master Of Science - Ms, Technical Management