Michael Trombley Email & Phone Number

Manage the Continuous Improvement program for the Northrop Grumman Mission Systems sector.

Program Assurance Lead for NGMS Missile Defense & Protective Systems division.

Manage Gulf Coast Operations Process Excellence team in the definition and execution of process initiatives supported by a Sector of 18,000 employees including, but not limited to, Lean, Six Sigma, Process Architecture & Maturity, and Quality Management Systems with particular emphasis in the areas of process initiative standardization, integration and synergy. Manage departmental IT strategy and execution. Daily interaction with senior leadership (Directors, Vice Presidents) and their process leads on process activity status and strategic planning. Perform as facilitator for Lean process improvement workshops.Accomplishments:* Defined Continuous Process Improvement framework for all process improvement activities executed across Shipbuilding operations along the Gulf Coast including governance framework for senior leadership engagement and strategic process improvement planning.* Established standard training program for the definition of process performance metrics.* Executed process maturity efforts which raised the maturity of all key processes by 10% in less than 6 months.* Led initiative to develop a set of standardized, enterprise-level metrics for executive use in managing first time quality of products and processes along the value stream.

Manage all aspects of a $2.1 million custom software operations and maintenance project, including schedule, budget and staff management. Direct support to the customer on all project management, contractual, and technical activities. As the Chief Systems Engineer on the project, oversee and perform all systems-level technical functions, including risk management, requirements development and management, evaluation of alternatives, performance estimation and measurement, test and deployment planning and execution, as well as technical oversight for all new development activity. Daily interaction with local senior management on project status, contract funding, and staffing issues.Accomplishments:* Significantly improved customer satisfaction levels and confidence in all technical aspects of the custom software development activities.* Introduced new levels of engineering process maturity never before seen by this customer base, significantly reducing risk to project schedule and budget. Kudos received from other customer stakeholders in the areas of Systems Engineering, Test Lab, and Operations Support for proactive planning and coordination activities.

Managed the Lean Six Sigma program, including Green and Black Belt training/certification. Served as Black Belt leader of strategic improvement projects with cross-functional teams at all organization levels. Planned and executed Operations Capability Maturity Model Integration (CMMI) and ISO9001:200/AS-9100 assessments, including training, project preparation, pre-assessment, gap analysis, scheduling, coordination, detailed assessment, problem resolution and follow up. Teamed with other Operations Policy Committee members to establish, maintain and improve policies and procedures. Acted as the Quality Management System (QMS) Management Representative to ensure effective Operations implementation of QMS, including issue escalation as far as corporate, if necessary. Reviewed and approved the Policy Compliance & Tailoring Report for each contract, indicating program compliance to corporate policy and standard process tailoring requirements. Led a project to improve the tailoring process, with $2 million estimated Sector savings and potential corporate-wide application. Supported new business initiatives, including active proposal team participation and proposal compliance certification. Interacted daily with local and Sector senior management. Supervised 22 Black Belts and 250 dotted line Green Belts.

Oversaw quality assurance activity for 9 simultaneous software development contracts. Served as Black Belt, leading strategic improvement projects with cross-functional teams. Briefed results and recommendations to project managers and senior functional managers. Developed and executed CMMI/ISO/AS assessment preparation strategies. Supported new business initiatives, including active proposal team participation. Reviewed and certified compliance of all proposals prior to release, including support activity estimates and subcontractor agreements. Reviewed and approved subcontract and purchase agreements, including quality requirement flow down. Approved/rejected shipments and receipts. Supervised 3 project quality assurance leads and 50 indirect reports. Hired, trained and assessed team member performance. Traveled to other sites to perform project CMMI assessments.Accomplishments:* Developed a new CMMI SCAMPI appraisal method that slashed assessment time 20% and improved assessment consistency across the entire Sector organization.* Achieved 0 nonconformances in 2 simultaneous contract CMMI Level 5 SCAMPI A appraisals.* Captained the cost volume for a successful $10 million contract proposal, including writing all task descriptions and bases of estimate. * Slashed build problems, related rework and overtime by improving the data team configuration management process.* Earned Six Sigma Green Belt and Black Belt certifications.* Received 3 Timely Awards and multiple additional recognitions for exceptional performance.

Oversaw all QA activity for the second-largest software development contract, including planning, staffing, training and auditing. Led comprehensive contract implementation review with the customer prior to engineering process execution. Planned and executed CMMI assessment. Developed and maintained the program metrics/quantitative management program, chaired monthly metrics meetings and coordinated data submittals to the Sector data repository. Served as Lead Green Belt on improvement projects with cross-functional teams. Developed and maintained compliant processes and chaired monthly Process Review Board meetings. Supported engineering peer reviews and reviewed all defect reports prior to formal closure. Delivered program process and process improvement refresher training. Supervised 3 software quality assurance team members. Traveled to other sites to perform CMMI assessments.Accomplishments:* Led completion of full CMMI Level 5 practices implementation in 9 months from a standing start.* Identified significant project CMMI practice implementation gaps, resulting in new metrics and new quantitative management, corrective/preventive action, and defect-tracking processes. * Achieved 0 major findings in the first CMMI assessment.* Designed the QA audit process adopted by the entire Sector organization. * Earned Gold Star Award and Special Award for outstanding performance.

Audited processes and work products as a member of the QA team on the largest software development contract. Defined and tailored project processes. Planned and executed CMMI assessments. Measured and analyzed a program metrics subset. Accomplishments:* Streamlined defect documentation and review, and improved testing of defect repairs. * Designed the QA auditing checklist for the Sector’s Policy Compliance & Tailoring Report tool.* Earned 2 Employee Incentive Awards and other recognition for superior performance.

Designed, developed, tested, integrated and deployed operational messaging software. Performed advanced signal processing algorithm research and development. Provided expert support for incorporation of the new technologies in contract systems. Oversaw work of 1 software developer.

B.S., Computer Science And Engineering

M.S., Computer Science