Michael Trozzo Email and Phone Number
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Highly creative, multi-‐talented, and personable Conference Services Manager with more than 15 years of experience in team management, performance improvement, logistical planning of large-scale events, and delivering results in a high volume and fast-paced meeting environment. Excels in client interaction, from the departmental level through to executive leadership. Able to interpret clients’ often complex needs and convey requests clearly and concisely to staff. Passionate about team building and communication; thrives in high‐pressure situations offering calm direction with focused accountability. Accustomed to performing in deadline-driven, hands‐on environments within budget constraints. Extremely capable with known technology and software and easily learns new technologies. Has operational and management experience with a wide‐ranging background in A/V and media. Adaptive to change helped organize the approval process and navigate an ever-changing work environment during the pandemic while continuing the growth of the department.
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Manager, Conference ServicesCedars-Sinai Oct 2019 - PresentGreater Los Angeles AreaManage team of nine employees overseeing the centrally booked conference rooms (34) with an average of 16K meetings a year. Organizes workflow and leads the workforce, ensuring completion of work assignments in line with established timelines. Responsible for the quality of the unit’s products, EMS system, and other reporting systems. Participates in the hiring/separation process; trains, schedules, and manages full-time and per-diem staff lending expertise to the medical center. Works closely with various customer groups throughout the Medical Center equitably and diplomatically. Schedules meetings through EMS software and generates reports as needed. Expanded the scope of the system to now include twelve different locations around the medical network, trains administrators from various locations, and launched an office hoteling pilot program. Develops and oversees precise timelines for all large events assuring compliance with each task within an appropriate timeframe. Provides leadership for event management to the coordinators on both the logistical and technical side. Proposes capital expenditure budget, generates multiple quotes for large purchases, monitors expenditures, works with outside vendors for information and cost containment; assists in developing and monitoring operating and personnel budgets. Conducts research and evaluation for facility upgrades and technological support. Took on additional roles for the department providing virtual and hybrid meeting support, support for additional locations, and researching and providing solutions on office hoteling. Implemented approval process during pandemic restrictions, in coordination with Senior Leadership and Executive Leadership. -
Media Services CoordinatorCedars-Sinai Apr 2015 - Sep 2019Greater Los Angeles AreaSupervised a six-person technical team overseeing the Cedars-Sinai Conference Center - comprised of over thirty integrated conference rooms and two major auditoriums that sees over 16K meetings a year. Organized workflow and leads the workforce, ensuring timely completion of work assignments in accord with established timelines. Scheduled and oversaw all outside vendor work on installs or setup of major conferences. Was responsible for the quality of the unit’s products and quality of the EMS, ARS, and other technical reporting systems. Demonstrates initiative, resourcefulness, and problem-solving skills in applying a detailed knowledge of the responsibilities, functions, and underlying management structure of the department and of the larger Health System in organizing and prioritizing work, establishing procedures and devising systems to ensure the orderly and timely delivery of audio visual and customer service within the conference areas office. Participates in the hiring/separation process; trains, schedules, and supervises Sr. Media Specialists, all per diem staff and outside contractors lending expertise to the medical center. • Participates in planning meetings and orchestrates technical a/v aspects of major events. Coordinates the varied elements of affected departments and supervises all technical personnel. Responsible for problem solving and troubleshooting related to live presentations. Creates timelines for outside contractors for equipment rentals, coordinating delivery, rehearsal, and strikes as timely and cost effective as possible. Proposes capital expenditure budget for media cost centers, generates multiple quotes for large purchases, monitors expenditures, works with outside vendors for information and cost containment; assists in developing and monitoring operating and personnel budgets. Conducts research and evaluation for media products, facility upgrades, and technological support. -
Director Of Media OperationsZipedtech, Llc Mar 2014 - Apr 2015Los Angeles, CaAs an online educational tech firm, ZipEdTech delivers content creation for course development for various clients, including colleges, associations, and companies. As Director Of Media Operations, oversee a six-person team creating all media elements, including video production, editing and motion graphics, interactive media, graphic design, and live streaming and webcasts. Manage and track tasks for department employees and oversee workflow. Responsible for overseeing the design and implementation of AV solutions for the on-site conference space. Responsible for all operational media technology, integration, production, maintenance, research and development, and department budgeting. Managed onboarding of new clients media needs and developed and implemented project plans. Key Achievements:Delivered 45 two-hour video courses for accountant association. Nine-month project involving various instructors from around the country was delivered on time and under budgetIntroduced live video switching, recording and archiving system to dramatically cut down on project delivery time and improved work flowDesigned and worked with vendors to update AV systems in current conference rooms as well as production studio -
Senior Media SpecialistCedars-Sinai Medical Center Aug 2008 - Mar 2014Beverly HillsHead Media Specialist in charge of every facet of media related to medical education at world leading medical institution. Responsible for over seeing all AV aspects of live events and eighteen conference rooms with a variety of AV systems, including Extron, Folsom, and Creston systems. Oversaw the coordination and training of “Per Diem” Technicians, managed them on the day-to-day operations and and scheduled staffing based on Cedars Sinai event schedule. Developed complex audiovisual sets for major medical conferences. Worked with outside vendors and integrators developing new and expanding conference spaces. Maintained and worked interdepartmentally to keep medical centers AV Systems at the forefront of technology. Maintained department server, assisted implementing streaming capabilities, worked with advanced video switching and audio engineering, implemented Audience Response System and room and event planning in EMS software. Worked with high profile clients in clear, concise and easing manner, including high profile executives, physicians and outside clients. Key Achievements:Worked with vendors in integrating AV Extron Systems in nine state-of-the-art conference rooms during build out of the Advanced Health Sciences Pavilion Technical Director on major international medical conferences, managing technical crews consisting of various positions and dutiesNumerous Standing Ovation Award’s for various events and for outstanding customer service -
Technical DirectorAvms Aug 2002 - Feb 2014NationwideSuccessfully advanced through company from technician to project manager for AVMS's top clients. Designed audio visual schematics for major conferences and trade shows and acted as liaison between clients and company. Acted as lead program director on events, leading lightning, audio, video departments – overseeing and engineering complex installation, projection, video switching, sound schematics, video recording and directing, IMAG operation, video and teleconferencing, on-the-fly equipment repair, lighting design, presentation delivery, computer hardware and software maintenance, networking and IT support, and working with the client to ensure quality service. Expertly managed production teams in high pressure situations working with demanding clients and tight deadlines. Key Achievements:Promoted to lead event technician and manger in a company of over a hundred employees.Worked with Fortune 500 companies in venues around the country.Efficiently identified, developed and managed all technical aspects of projects.
Michael Trozzo Skills
Michael Trozzo Education Details
Frequently Asked Questions about Michael Trozzo
What company does Michael Trozzo work for?
Michael Trozzo works for Cedars-Sinai
What is Michael Trozzo's role at the current company?
Michael Trozzo's current role is Manager, Conference Services at Cedars-Sinai.
What is Michael Trozzo's email address?
Michael Trozzo's email address is mt****@****hoo.com
What schools did Michael Trozzo attend?
Michael Trozzo attended Chapman University, University Of Maryland Baltimore County.
What skills is Michael Trozzo known for?
Michael Trozzo has skills like Video, Film, Post Production, Broadcast, Media Production, Final Cut Pro, Editing, Multimedia, Sound, Creative Direction, Video Editing.
Who are Michael Trozzo's colleagues?
Michael Trozzo's colleagues are James Mandap, Ashley Vo, Jacqueline Trono, Eden Goldberg, Hernan Rios, Janet Harris, Lilia Kajaryan.
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Michael Trozzo
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Michael Trozzo
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