Providing quality assurance and personalized pre-delivery inspections for condominium owners and investors.

Inspecting Homes, Building Trust.

Symend is a leading SaaS company that turns difficult conversations and everyday moments into positive experiences across the entire customer journey. Symend’s Behavioral Engagement PlatformTM delivers digital experiences that are hyper-personalized based on the science behind consumer behavior. Our solution achieves better results and builds stronger relationships with nearly half the outreaches. By adapting as customers change, Symend helps top enterprises create and keep customers for life. Founded in 2016, Symend is headquartered in Calgary and privately held, with global operations across Canada, the United States and Latin America. Responsibilities at Symend included the design and build-out of the company's Marketing Tech stack, market assessments, demand generation planning and execution, Account-based Marketing, business development and Go-To-Market in co-ordination with Sales and channel partners.

SAP is the market leader in enterprise application software, helping companies of all sizes and in all industries run at their best: 77% of the world’s transaction revenue touches an SAP system. Our machine learning, Internet of Things (IoT), and advanced analytics technologies help turn customers’ businesses into intelligent enterprises. Our end-to-end suite of applications and services enables our customers to operate profitably, adapt continuously, and make a difference. Responsibilities:- Strategy Planning and Execution- Demand Generation and Lead Management- Field Enablement- Customer Services and Relationship Management- Build a data-driven, digital-first environment

Cisco, the largest and most innovative networking company in the world, develops, manufactures and sells software, hardware, telecommunications equipment and other high-tech services and products. Responsibilities: - Managing a national team composed of direct, indirect, and contingent staff supporting marketing programs and events in order to achieve a measurable performance impact on the success of the Canadian Sales organization. The role is inclusive of marketing strategy development, field execution, media, analysis and communications - Working closely with all sales teams as an adviser and collaborator, defining go-to-market strategies, and subsequently supporting these strategies with effective and measurable marketing programs - Supporting our accelerated push into mid-size business markets, in conjunction with channel partners, with a focus on demand gen programs and revenue marketing- Ensuring that adequate goals are set and metrics are collected to assess program success and required improvements - Managing the Canadian marketing expense budget, and contribute to the company’s financial metrics - Maintaining strong and collaborative relationships with Americas Marketing, corporate marketing and the office of the CMO, Channels and Services Marketing - Accelerating our adoption of automation tools (Eloqua), building our tech stack and making an aggressive shift to digital marketingAccomplishments:- Exceeded SQL targets and influenced revenue targets by 70% and 105% in FY2017- Executing on a country-first model, hired and on-boarded 10 new employees in under 12 months and hitting our funnel metrics along the way- Established a scalable Content and Digital Marketing practice leveraging leading edge technologies to create personalized and automated, on-line customer journeys- Incorporated Account Based Marketing techniques into our digital listening, providing our sales and partner channel with account insights – accelerating time to close

SAS is the leader in business analytics software and services, and the largest independent vendor in the business intelligence market. Through innovative solutions, SAS helps customers improve performance and deliver value by making better decisions faster.Responsibilities:- Awareness, Demand Generation, Opportunity Pursuit and Pipeline Impact- Product and Market management based on a Pragmatic Marketing® framework, forindustry sectors including: financial services, telecom, retail, energy and public sector- Provide market intelligence and strategic direction for the development of new solutionsand the sale of software and services- Identify and build new markets, including the development of partner channelsAccomplishments:- Maintained a position of + 25% marketing impacted pipeline through effectiveverticalization strategies and stronger alignment with sales- Delivered an integrated/automated online social media program resulting in 3 net newcustomers and over $1 million in new revenue in under six months- Launched automated lead scoring, nurturing and campaign management system for SASCanada, Caribbean and Latin America- Full market assessments, business cases and Go-to-Market plan for the launch of theretail and healthcare practices, delivering over $4 million in new revenue- Received VP Award of Distinction for Performance Excellence- Established a streamlined process for more timely execution of marketing campaigns,reducing speed-to-market from months to weeks- Implemented an end-to-end Portfolio Management Process to effectively evaluate andbring new solutions to the marketplace

Included a 12-unit apartment building -- ownership and property management.

Ironside Technologies, Inc., was a global leader in business-to-business eCommerce solutions responsible for powering the eCommerce strategies of some of the world's most prominent manufacturers and distributors. Ironside solutions enable suppliers to quickly and flexibly integrate online channels with existing business strategies to deliver measurable results, strengthen trading partner relationships and increase efficiencies. The Ironside solution suites automate key business processes such as order management, customer service, supplier relationship management enabling manufacturers and distributors to transact with customers and vendors in real-time through browsers, wireless devices, e-Marketplaces and e-Procurement systems. Responsibilities:- Effective management of the product life cycle, working closely with internal andexternal business constituents- Creation and management of the business plans, pricing, collateral, and specificstrategic partnerships- Direction and delivery of direct marketing programs, web site content, education,industry and trade events activity, advertising and solution demos- Maintain on-going communication and relations with press and analystsAccomplishments:- Created a direct mail/web campaign to Prism install base that triggered a response rateof 35% and two new customers, including Ironside’s first $1 million customer- Streamlined the release management process, resulting in the successful launch of fivenew Ironside Integrated Solutions- Obtained Oracle Member Partnership and ultimately status as preferred solution providerfor mid-market supplier enablement- Received product Validation and Certification from SAP AG and SAP Labs in Palo Alto,California for the Ironside for SAP adapterNote: Ironside was acquired by SSA Global Technologies in June 2003.

The company is one of the few information technology companies with a continuous history dating back to the 19th century. IBM manufactures and sells computer hardware and software (with a focus on the latter these days), and offers infrastructure services, hosting services, and consulting services in areas ranging from mainframe computers to nanotechnology and AI.Responsibilities:- National product management of IBM’s flagship e-commerce solution, Net.Commerce- Collaborate with international teams regarding product features, campaigns, training andproduct road map- Evangelize Internet and e-commerce offerings to customers and prospects, educatingthe business community, media and IBM internally- Strategy and partner development, localized price modelling, and marketing campaigns- Establish routes to market including working with channel partners where requiredAccomplishments:- Media spokesperson for e-commerce initiatives generating numerous articles, televisionappearances and speaking engagements working with internal communications- Produced an annual cross-country “Seminar-in-a-box” road show with IBM partners,ultimately increasing awareness, generating leads and driving software revenue- Achieved 300% year-over-year increase in Net.Commerce licenses sold in Canada,attaining 150% of quota, 1997 to 1998

Quadravision was a leading Internet solutions provider to the North American financial services industry. Quadravision integrates Internet technology, user experience and business strategy to bring a comprehensive Internet solution to its customers. In its day, Quadravision's "ME!" software was the most widely used Internet relationship software in the financial services sector.Responsibilities:- Prospecting and qualifying new business opportunities, with a focus on the earlyadoption of Internet applications across the financial, telco and retail sectors- Collaborate with in-house development resources and partners to provide completesolutions for clients looking to extend their business and customer relationships throughon-line channels- Directly responsible for acquiring and managing – BMW Canada, Canada Trust,Bayshore Financial, Canadian Corporate News and Boatmen’s Bancshares, St. Louis, MO

McGrath & Associates was founded by Nigel McGrath (an original founder and partner of Alias Communication & Design) as a production house for corporate communication needs, including; video production, product launches, speaker support, staging, PR, and more. McGrath promoted and leveraged the very latest technologies to produce and present their communication programs, and were known as true pioneers and expert producers.Responsibilities:- Management of McGrath’s sales team and project lead for major programs and events- Attracting and qualifying new business opportunities- Development of communication plans, product launches and proposal writing- Grew sales team from 1 to 4 direct reports and revenue from $500k to $1.8 million bybroadening our communications portfolio to include video and interactive media

In the decades before the words “home,” “desktop” or “personal” were ever used in conjunction with the word “computer,” one company dominated computer graphics. No, it wasn't Apple, Adobe, or Microsoft – those companies were barely born. While the name may not yet be familiar, you may already know them; because a large part of the user experience of creating graphics using computers today – and the computer business itself – comes from or was influenced by the Genigraphics Corporation.Responsibilities:- Budgeting and financial planning activities for the Canadian operations- Sales and personnel management- Development of on-going sales and marketing programs- Grew annual revenue to $2.1 million leveraging the network of Genigraphics’ offices andresources around the world (1989-1991)- Exceeded sales quota by 124% and 206% as account executive (1987 and 1988)

The Institute supported research and development of private and government-funded projects to evaluate and implement renewable energy technologies in developing countries. As part of a team I undertook project management, success evaluation and report writing for a number of these projects. I also assisted with the Institute's library services, helping to establish a computerized classification system for journals, periodicals and conference proceedings from around the world.