Michael Wiley Email & Phone Number

Kansas City, MO, US

Maryland Heights, Missouri, US

Consulting with customers to better understand the challenges they face and working together with them to come up with a solution.Writing Ansible, Python, and Documentation to enable customers to meet their needs & wants.Deploying and configuring the infrastructure needed to support these projects.

Overland Park, KS, US

Rearchitected the deployment model to address scaling issues that arose from previous designs.Deployed Jenkins as a centralized place for teams to create, run, and share reliable & repeatable workflows.Automated a wide variety of tasks in the data centers and AWS using Ansible and/or Python.RCA and Follow-Up to ensure that preventable issues did not become.

Overland Park, KS, US

Administer and troubleshoot a wide variety of network equipment including:- Cisco- F5- Meraki- Palo AltoLearned existing manual processes and created reusable templates for existing solutions allowing the entire team to operate more efficiently.Developed and tested architectures to help modernize and scale legacy offerings as well as offering new.

Kansas City, Missouri, US

Team: Architecture and Operations Improvement.Improve network engineer efficiency across multiple business unit (Network Operations, Infrastructure Delivery, WAN. Global & Cloud), by automating repetitive tasks using Python & Ansible:- Streamlined Network Engineer workflow when deploying VLANs to ensure safe and consistent deployments across entire data.

Kansas City, Missouri, US

• Team: Network OperationsImproved network engineer efficiency as well as network performance and availability in the Network Operations Business Unit through automating repetitive tasks using Ansible & Python.
• Repetitive network information gathering tasks.
• Developed tools to be used by myself and others to streamline provisioning and migration tasks.
• Developed Ansible playbooks to standardize config across entire datacenters and even multiple datacenter.Troubleshoot complex networking problems within the datacenter.Work with other teams to identify monitoring gaps.

Kansas City, Missouri, US

Team: Infrastructure DeliveryLearned Python to automate repetitive network information gathering tasksImproved network performance and availability as well as network engineer efficiency in the Infrastructure Delivery Business Unit through automation rather than repetition. Developed templates to streamline repetitive network tasks such as VIP deployment.

Kansas City, Missouri, US

Team: Infrastructure DeliveryInstalled, configured, administered, optimized, patched, updated, replaced, and troubleshot Cisco Routers, Switches, Firewalls(ASAs & PIXs) & Load Balancers(Cisco ACEs), F5 Load BalancersTroubleshoot complex networking problems across the WAN.Participate in an on-call rotation for client impacting network issues.

Redondo Beach, CA, US

Coordinated a move to a new building and redesigned/rebuilt the entire infrastructure from the ground up to ensure fault tolerance, high availability and business continuity in the event of a disaster. Everything from windows & mac workstations, windows servers, linux servers, virtualization, network, & storage was built out at our new site ahead of time.

Supported mixed environment of thin clients(~20) and PCs(~10)Trained other employees to use our Electronic Medical Records System.Worked with laboratories to implement and troubleshoot an electronic interfaceImplemented and maintained e-PrescribingCreated documentation for new and previously existing procedures.Converted from Paper Medical Records to.

Bachelors, Information Systems Security

Associates, Computer Network Systems

Hs Diploma