Michael Ullom Email & Phone Number

San Antonio, Texas, United States

Construction / Planning & Analysis• Utilize Projectmates Construction Management Software to manage construction projects.• Supervise all New Store, EFC and C-Store projects.• Managed 46+ New Store/EFC projects with costs ranging from $15-$75 million a project.• Provide project and system support throughout the lifecycle of numerous projects simultaneously.• Work cross functionally with multiple teams/vendors such as Construction, Design, Engineering, Accounting, Procurement, Consultants and General Contractors.• Support project intake, budgets, schedules, milestone and action lists, bidding, contract/change management, invoice/pay app processes and construction document management.• Evaluate existing procedures, processes and tools related to reporting and managing projects.• Tracks/Reviews project budgets, schedules, work progress, and project costs/savings.

Austin, Texas

• Create and plan daily production schedules based off production capacity and component availability.• Oversee the processing of all incoming purchase orders and personally handle the processing of key accounts.• Coordinate with engineering on custom projects and new BOM creation.• Monitor inventory levels and coordinate with the purchasing department to maintain adequate quantities.• Coordinate with international and domestic suppliers to acquire materials/components used for manufacturing.• Provide project lead times and price estimates to customers.• Utilize the Expandable ERP software for daily work functions and customer service support. • Responsible for writing new procedure documents for order entry and production planning.• Interview, train and manage new employees.

Austin, Tx

• Work cross functionally with Apple accounts receivable, logistics, sales, warehouse staff, and other internal departments to ensure customer satisfaction throughout the order fulfillment and sales support cycle.• Provide customer service support and related activities for Apple’s education and government customers. (K-12, Higher Ed, Federal, State & Local, Dept. of Defense, NASA, Military, etc.)• Communicate information accurately and provide daily management of post-sales issues and activities for established accounts.• Support of customers includes but is not limited to: data entry, order status, problem order resolution, billing inquires and resolution, returns and exchanges, shipment tracking, other post sales activities, live phone support, and problem solving.• Responsible for preparing and distributing the daily close of business report.• Utilize SAP and internal Apple programs for daily work functions and customer support.

• Track the labor, material, and equipment cost for all jobs in Dow Houston.• Provide Dow representatives with daily cost and manpower reports.• In charge of cost tracking, billing/invoicing, and payroll for all projects in Dow Houston.• Install any necessary hardware for employees, such as printers, label makers, air cards, cell phone signal boosters, multiple monitors and webcams. Also the setup of new computers.

Old Ocean, Texas

• Assisted with upgrading and deploying over 750 computers to Windows 7 at the Phillips 66 Refinery.• Researched and installed necessary applications to new computers. • Worked with numerous IT members at various Phillips 66 refineries to troubleshoot problems.• Troubleshooter for the application Honeywell Uniformance Process Studio. Worked alongside the senior analyst to fix problems that occurred.• Made step-by-step documents to help Phillips 66 employees operate Uniformance Process Studio and Uniformance excel spreadsheets without error.

San Marcos, Texas

•Worked various production jobs for Bobcat Update’s live newscast.•Set up lights and audio for the newscast.•Used studio cameras and operated the teleprompter.

San Marcos, Texas

•Wrote stories about technological advances in San Marcos.•Recorded stories on to the radio staion server, to be used on air.•Interviewed several faculty members at Texas State University.

San Marcos, Texas

-Gave tours to customers.-Worked the cash register.-Made food for customers.-General clean up of the facility.

Old Ocean, Texas

-Built and removed scaffolds at the Phillips 66 Refinery.

Old Ocean, Texas

-General maintenance at the Phillips 66 refinery.-Cleaned and moved things around the refinery.