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Michael Van Den Heever Email & Phone Number
Director, Infrastructure and Customer Experience
at
Capilano University
1 work email found
@subzerobc.com
LinkedIn matched
✓ Verified August 2026
4 data sources
Profile completeness 100%
Current company
Role
Director, Infrastructure and Customer Experience
Location
Vancouver, British Columbia, Canada
Who is Michael Van Den Heever? Overview
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Quick answer
Michael Van Den Heever is listed as Director, Infrastructure and Customer Experience at Capilano University, based in Vancouver, British Columbia, Canada. AeroLeads shows a work email signal at subzerobc.com and a matched LinkedIn profile for Michael Van Den Heever.
Michael Van Den Heever previously worked as Philanthropic Advisor at Freelance and Director, Technology Services - Infrastructure, BA Operations, Change Management at Fyidoctors. Michael Van Den Heever holds Mcp, Microsoft Certified Proffesional from Microsoft.
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Email format at Capilano University
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{first}@subzerobc.com
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Profile bio
About Michael Van Den Heever
As a Systems Engineer, Musician, Mountain Biker, and Student of Philosophy and Metaphysics, my journey commenced with a profound fascination for troubleshooting technical intricacies, alongside a seemingly incongruous desire to pursue a career in cartooning.During my academic pursuits, I directed my studies towards communication and deportment. However, it was not until I embarked on my inaugural professional venture in the banking industry as an IT technician that I solidified my engineering certification. This distinctive amalgamation of competencies endowed me with the ability to furnish technical support, while also exhibiting a genuine affinity for empathetic and personable interactions with individuals navigating the realm of machines.Over the course of the last two decades, my career trajectory has undergone a notable transformation. I transitioned from the technical facets of the sciences to the realm of overseeing and nurturing individuals in technical domains. I firmly uphold the belief that the pinnacle of productivity is attainable when individuals are nurtured holistically. My gratification emanates from orchestrating teams, nurturing technical talent, and selecting seasoned professionals. Over the course of my career, I have accrued invaluable experience in the supervision and mentorship of teams spanning a multitude of disciplines, including Business Analysis, Operational Business Analysis, Development, Quality Assurance, Infrastructure, and Project Management Office (PMO).My ardor finds its ultimate expression in the empowerment of individuals, bolstering their decision-making capabilities in the sphere of service delivery. I am profoundly invested in aiding those who seek to augment their proficiencies in this domain, as well as those who aspire to attain greater heights in their professional pursuits.
Listed skills include Windows Server, Active Directory, Troubleshooting, Servers, and 20 others.
Current workplace
Michael Van Den Heever's current company
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Capilano University
Website
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13 roles · 32 years
Michael Van Den Heever work experience
A career timeline built from the work history available for this profile.
Director, Infrastructure And Customer Experience
- Developing Infrastructure Support.- Developing Customer Experience and Customer Service support.- Developing Endpoint Software Management- Enhancing Technological Management approaches- Working with peer Directors to help deliver on a 5-year technological transformation plan
Philanthropic Advisor
Freelance
Spent my time giving investing, providing mentorships to leaders, professionals and general management with the desire to be extraordinary. Exploring their goals and breaking down their aspirations to achievable milestones. While entertaining contracts and options.
Aug 2023 - May 2024
Director, Technology Services - Infrastructure, Ba Operations, Change Management
A shift in focus, in July 2021 I participated in an IT "self-restructure" where by we analyzed current value in the senior group, and re-organized reporting lines for the best possible benefit to staff. In doing so, I relinquished Development & QA in favor of Operational Management and other aspects of Talent / Wellbeing / Culture building IT initiatives. As part of this, also bringing Infrastructure & BA Services to closer Development & QA.My role encompasses ...- Developing IT leaders. (Senior Management, Middle Management).- Personal 1 on 1 career development. - Enhancing and improving the "work experience".- Conflict management and resolution.- Hiring Talent.- Developing and culturing Business Analysts.- Overseeing technical projects in alignment with organizational goals, Directed to me by VP IT.- Directing the effective delivery of infrastructure and post deployment application support services.- Coaching staff (Leaders and Managers).- Contributing to budgets and presenting proposals for capital projects to senior executives.- Identifying new strategic opportunities relative to the wellbeing and functioning of IT divisions.- Leading efforts to improve IT processes.
Jul 2021 - Jul 2023
Director, It Systems - Development & Qa Services
Assuming the role of IT Systems Director at Fyidoctors, focusing on talent development which include and are not limited to areas such as IT Infrastructure, Business Analysis, Product Development with the inclusion of managing professional contractual services for specialized development projects.My role encompasses ...- Enhancing and improving the "work experience".- Conflict management and resolution.- Hiring Talent.- Developing and culturing Business Analysts.- Developing and culturing Developers.- Minor Project Management supporting PMO initiatives.- Overseeing technical projects in alignment with organizational goals, Directed to me by VP IT.- Directing the effective delivery of networks, development, and disaster strategies.- Coaching staff (Leaders and Managers).- Working with information engineers to find solutions to manage business activities.- Supervising a teams of workers, while working closely with management, external vendors and advisors.- Contributing to financial budgets and presenting proposals for capital projects to senior executives.- Researching and recommending new products.- Identifying new strategic opportunities relative to the well being and functioning of IT divisions.- Leading efforts to improve IT processes.- Senior Skill Staff Management.
Jan 2019 - Jul 2021
It Systems Manager
Since March 2016 June 2017 - my role entailed regrouping and restructuring a development team. Stabilizing it and establishing a structures QA / Reporting division to compliment it. This included and was not limited to hiring new staff, providing orientation and direction.Daily Responsibilities include ...- Mentoring to QA, Reporting and Development Staff- Hiring Talent.- Minor Project Management.- Leading technical advisory to all new product development and existing development.- Lead advisory in technical services affecting developments.- Integral connector between Business / Development / Infrastructure / BA & PMP efforts.- Creating Leaders in divisions.Taken on the added responsibility of managing the BA (Business Analyst Team) Comprising of both permanent employees and consultants.Management of the following divisions.1. Development ( Both contract and permanent staff. )2. Quality Assurance3. Reporting4. Business Analysis
Mar 2016 - Dec 2018
Software Development Team Lead
Guide and manage existing software development initiatives, provide & implement infrastructure of web platforms within the company. Manage external development vendors deployment life cycles. Management of all technologies internet related.This is a new developing role, as yet the full scope is still to be realized and defined. Update to follow in the month to come. (EOM March 2016)
Feb 2016 - Mar 2016
Senior It Analyst - Specializing Infrastructure Management & Administration
Part of team managing over 200 Retail locations across Canada in the optometry field.Consisting and not limited to ...- Coaching & Mentoring- Management of QA/ST/Production Workflow on Web Projects & Developments (Support Development Teams)- IT/Marketing integration services.- Internal Media Video & Photographic Management- PHP & Python Development- External DNS Account Management / Domain managment- SSL Certificate Management- Standalone Business to Enterprise Migration (assisting in acquisitions)- ESX 5.1 VSphere Server Management (209 Virtual Servers)- ESX 4.1 VSphere Server Management (209 Virtual Servers)- Microsoft Server 2003 Installations Std & Enterprise- Microsoft Server 2008 Installations Std & Enterprise- Microsoft Server 2012 Installations Std & Enterprise- Batch Process Scripting (Windows/Phython/PHP)- Loadbalacing Web Environments.- IIS 7 Web Site Deployments- IIS 7 Management- Wordpress / PHP / MySQL Implementation and Management- MySQL Workbench / MySQL DB Management- Web Development Word Press Engine- AD 2003/8 Management / Administration- Printer Management- Optical Manufacturing Plant (Technical Support)- SAN Management / Administration- LANDesk Deployment / Management / Administration- Microsoft Exchange 2007 Administration- SSL Certificate Management and Implementation
Jan 2011 - Jan 2016
Executive Support Consultant
Primary Roles:- Asset Management Lead- Executive Support Lead- End User Support- 3rd Level Support Escalations- Providing Technical Support to SAP Developers- Documentation RepresentativeEnvironment: Microsoft Centric.
Jun 2008 - Jan 2011
It Consultant - Infrastructual / Implimentations
- IT Process and Implementation Analysis- Technical Business Analysis- IT Compliance and governance- Financial systems implementation - specializing in invoice discounting systemsGeneral IT consulting/advisory countrywide in a Windows 2003 AD/Exchange/SQL Environment.
Feb 2007 - Mar 2008
Owner: It Support Company
Temporeale Cc
Providing IT Solutions for Finance & Legal institutions.
Feb 2000 - Jan 2007
Assistant Technical Facilities Manager
Boe Corporate Bank
Technical Team Leader - Junior Project Manager reporting to Facilities Manager.
Dec 1998 - Jan 2000
It Technician
Nbs Bank
Technical Support
1995 - 1998
~3 yrs
8 education records
Michael Van Den Heever education
Mcp, Microsoft Certified Proffesional
Microsoft
A+, Hardware & Software Technical Support
Comptia
Ic3, Internet And Computing Core Certification
Certiport
Mcse +I, Technology
Microsoft
Education record
N3 National Certificate (High School
N3, N4, Commercial, Communication
Kempton Technical College
Certified Blockchain Expert, Information Technology
Blockchain Council
Prompt Engineering For Chatgpt, Artificial Intelligence
Vanderbilt University
FAQ
Frequently asked questions about Michael Van Den Heever
Quick answers generated from the profile data available on this page.
What company does Michael Van Den Heever work for?
Michael Van Den Heever works for Capilano University.
What is Michael Van Den Heever's role at Capilano University?
Michael Van Den Heever is listed as Director, Infrastructure and Customer Experience at Capilano University.
What is Michael Van Den Heever's email address?
AeroLeads has found 1 work email signal at @subzerobc.com for Michael Van Den Heever at Capilano University.
Where is Michael Van Den Heever based?
Michael Van Den Heever is based in Vancouver, British Columbia, Canada while working with Capilano University.
What companies has Michael Van Den Heever worked for?
Michael Van Den Heever has worked for Capilano University, Freelance, Fyidoctors, Sap, and Grindrod Bank.
How can I contact Michael Van Den Heever?
You can use AeroLeads to view verified contact signals for Michael Van Den Heever at Capilano University, including work email, phone, and LinkedIn data when available.
What schools did Michael Van Den Heever attend?
Michael Van Den Heever holds Mcp, Microsoft Certified Proffesional from Microsoft.
What skills is Michael Van Den Heever known for?
Michael Van Den Heever is listed with skills including Windows Server, Active Directory, Troubleshooting, Servers, Microsoft Exchange, Management, Enterprise Software, and Vmware Esx.
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