Michael J. Vandemark Email & Phone Number

Hopewell Junction, NY, US

United States

NYC

At STELLA, I have spearheaded the fine-tuning of AI voice recognition capabilities, implemented an efficient FAQ database, and revolutionized call routing procedures. This has led to significant improvements in service speed and customer satisfaction.

Before STELLA, as the Regional Sales Director at CarGurus in New Jersey, I worked closely with dealers to boost their sales using our innovative solutions. My strategic approach and team-oriented management style allowed me to onboard 78 new accounts within one year and achieve a 90% net billing growth in the first six months.

North East

• SALES MANAGERDirected sales calls related to multiple business unit accounts in dealership and remotely to maximize growth and revenue. Coordinate remotely with various members of management within home office to.
• Increased dealerships usage of Ally products by an average of 34% in first year.
• Implemented a 1Ally mentality throughout the territory.
• Captured new none Ally referral partners for additional growth of the territory.

• Oversee sales operations for a territory, ensuring effective team leadership and resource allocation to optimize ROI and achieving quotas. Consistently provide effective training and development initiatives for each.
• Successfully rejuvenated a territory that was previously abandoned for over six years, activating 40 new dealers within the first 90 days.
• Decreased the average funding time by over two days for dealers, streamlining communications between the office and clients.
• Implemented a new lending scorecard for improved accuracy on financial documentation and decision-making.

Mahwah, NJ

• Identified and cultivated new dealership business opportunities, negotiating and contracting services in accordance with overarching strategies and policies. Spearheaded F&I teams through training and mentoring to.
• Led a campaign to reengage underperforming dealerships and boost sales of brokered products.
• Increased PVR at the largest dealer group by $472 per copy.
• Improved monthly premiums received by $270K+, comprised of new and existing, as well as underperforming dealerships.
• Successfully contracted 14 new dealer groups to sell products and retain consultative services.
• Negotiated and introduced a dealership advance plan calculated at $1M per rooftop.

Northeast

• Directed the development and implementation of F&I Express technology, an eContracting platform for aftermarket F&I products allowing dealers to have access to all product providers on a centralized platform. Key.
• Streamlined processes which facilitated improved compliance, resulting in higher CSI scoring.

NY/CT

Educate dealers on the need to bring the trade-in process from offline to online. Discuss the market demand for transparency during the trade-in process and how it ultimately affects CSI and the bottom line positively.Brought 7 months of prior losses to positive growth and sales within first 90 days of accepting position.Consolidated sales region to.

NY/NJ

Effectively market and promote a series of software tools aimed at streamlining auto dealership processes and greatly increasing their profitability.Successfully introduced product to over 75 dealerships which included assisting with implementation and acting as subject matter expert. Converted stale inventory by liquidating old units and purchasing new.

Nationwide

Evaluate current finance department and inventory of dealerships. Create a full scale approach to integrate a new sub-prime department including new personnel, inventory, lenders, and providers. Also, established new customer acquisition practices. Intense training regimen and implementation process to ensure success.Additionally, provided Virtual F & I as.

Cortlandt Manor, NY

Established, implemented and continued development of the Sub-Prime department into an incredibly successful program at all Geis stores.Hired, trained, and managed all departmental staff of all 7 stores.Oversaw pay plans, reconciliations, floor plans, and chargebacks.

Executive Certificate In Negotiation, Negotiation

Associate’S Degree, Banking