Michael Vannorman Email & Phone Number

Glenview, IL

• Serve as clients’ primary point of contact for all types of translation projects
• Manage timelines, budgets, and resources for up to 20 total open projects
• Communicate with contractors and clients about project-related questions and issues as they arise
• Coordinate with sales team to identify new opportunities and deepen client relationships

Woodridge, IL

• Effectively oversaw customer transactions to ensure positive customer experience
• Screened and handled approximately 30 telephone calls per shift

Savoy, IL

• Organized hundreds of food orders per shift while helping facilitate a smooth kitchen operation

Clarendon Hills, IL

• Over summer breaks, provided game-winning assistance daily to 200+ different club members; developed valuable rapport and interpersonal skills with clients

Barcelona, Spain

• Supervised four weekly classrooms for 8-10 Spanish adult students
• Developed and implemented weekly lesson plans of two levels of difficulty
• Improved students’ English skills by a full language level through integrating American culture with lesson activities