Michaël Vasseur's Location
Denver, Colorado, United States, United States
Michaël Vasseur's Contact Details
Michaël Vasseur work email
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Michaël Vasseur personal email
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Michaël Vasseur phone numbers
About Michaël Vasseur
Client Relations I Sales I CX—Creatively driven team leader with experience in developing innovative sales, marketing, and PR strategies. Dedicated to cultivating authentic and successful relationships.
Michaël Vasseur Work Experience Details
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Solutions EngineerGustoDenver, Co, Us -
Partner Success ManagerGusto Apr 2024 - Present
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Partner SalesGusto Jan 2022 - Apr 2024Remote
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Small Business SalesGusto Sep 2021 - Jan 2022
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Cx I Client EngagementGusto Nov 2019 - Sep 2021
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Creative DirectorMavyoulist Jan 2016 - Jan 2023Paris Area, FranceThis business allowed me to utilize free time to collaborate with other industry creatives. Mavyoulist.com was geared to inspire others through cultural, fashion, and food styling while helping to promote other creatives in the industry. -
Client Relations (North America)Christian Dior Couture Sep 2016 - Sep 2019Paris Area, FranceReported to Manager of International Client Relations. Responsible for representing the House to assure clients needs were met to the fullest potential. •Remotely preserved client relationships within North America. Liaised between international head office, and boutique teams to cultivate an unparalleled customer experience.•Managed incoming sales, after sales, formal complaint cases, press and employment application requests.•Achieved monthly SLA goals by treating incoming communications via telephone, email, social media and instant messaging platforms.•Handled an average of 800 inbound calls per month. Arranged boutique appointments, mail order deliveries, and special requests for Canadian and USA based boutiques.•Liaised between after sale service division, and head office personnel to diffuse client concerns. •Developed solutions to assure client retention and proposed improvements to continually heighten quality of service. •Consistently exceed six figure monthly sales objectives by nurturing strong relationships with existing clients, and built trust to generate new accounts. •Mentored a team of eight, to train and successfully launch the first E-commerce platform for the US market. •Awarded best client relations team in France by Quali Web for 2016 and 2017. •Recognized as top annual sales representative within the market for 2017. -
Director Of OperationsWhorl Nov 2014 - Jan 2016Greater Denver AreaPartnered with Storeowner to launch Denver's first ready to wear concept shop. • Hired and managed associate, specialist and intern teams. • Traveled to national trade shows to curate merchandise. Continued to minimize costs and maximize sell though margins.• Facilitated vendor relations. Scouted prospective leads while maintaining 30+ existing accounts. Negotiated contracts totaling upwards of $50,000/season. • Produced fashion shows for Artopia 2014, Denver Fashion Week 2015, and 303 Magazine's 2015 presentation. • Reconstructed initial branding strategy, to focus on securing a strong media presence. • Collaborated with designers, bloggers, magazines, and news outlets. These efforts increased awareness by 1000% across platforms two months into implementation.• Created funding campaign for Imprint's by Whorl. Raised $5,000 to help create the brands first private label line. • Maintained an elaborate event schedule. Planned trunk shows, local partnerships, pop-ups, and in store events; our largest store event reached 200+ attendees. -
Wholesale Merchandise CoordinatorRebecca Taylor Sep 2014 - Nov 2014Greater New York City AreaReported to VP of Sales. Managed communications between showroom team and retail accounts. • Monitored the shops in Bergdorf Goodman, Bloomingdales, and Saks Fifth Avenue. • While in store lead retail, visual, and back stock teams to capitalize efficiency.• Wrote reports based on weekly visits. This included detailed photo journals essential to the customer service team. • Prepared merchandising directives, and end of season recaps to determine week to date vs. on hand stock level demands. -
Showroom Sales InternshipRebecca Taylor Jun 2014 - Aug 2014Greater New York City AreaReported to Showroom Manager. Assisted in showroom management.• Conducted daily revisions of available to sell, line sheet, and buying documents. Precision was key to the success of wholesale appointments.• Coordinated with public relations, production and design departments to ensure that the showroom was prepared for internal/vendor meetings.• Packed and shipped samples for market and international sales trips. Pulled orders for celebrity clients.• Facilitated weekly account visits. Met with stylists to encourage brand consistency, and brainstorm room from improvement.
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Rebecca Taylor SpecialistBloomingdale'S Jun 2014 - Sep 2014Greater New York City AreaReported to Shop Manger. Sole showroom ambassador, sold and merchandised Rebecca Taylor's largest department store shop.• Responsible for direct sales, maintained a client book of 100+ customers, continually updating them on new deliveries, special pieces and promotional events.• Manged back-stock. Implemented a “snake" floor plan directive. This enforced weekly shifts of merchandise, and featured new pieces front and center allowing for an ever-evolving shop flow.• Lead meetings with the buying team, focused to highlight customer compliments/concerns, which helped prefect future buys and overall client satisfaction. -
Student Program CoordinatorWoman And Gender Advocacy Center Dec 2010 - May 2014Fort Collins, Colorado AreaReported to Director of Educational Programming. • Managed office scheduling and the educational library. • Assured student's were directed to the proper advocates, counseling or program sessions. • Assisted Program Director in creating innovative workshops/classes. These events were geared to educate students about gender violence and intersectionality. • Served for three consecutive years as a conference chair member. Conceptualized all creative, promotional, and logistical preparations for the annual Women's conference. -
Assistant To Commercial DirectorThe Row May 2013 - Sep 2013Paris Area, FranceReported to Commercial Director. Assisted in preparation for the 2013 Sales Campaign.• Facilitated office, chef de cabine and showroom preparations. • Balanced communications, ran professional errands, and managed executive expense reports.• Partnered with Showroom Sales Coordinator. Negotiated between models and their agencies to book, and style vendor appointments. • Instrumental liaison for all sales logistics. Including the finalization of line sheets, revision of budgeting packets, and compilation of client lists. -
Styling InternshipJump Of Joy Nov 2012 - Mar 2013Greater Denver AreaTrained with Designer Loredana Venturi to define 2012/2013 branding. • Collaborated with design, makeup, and photography teams. Produced cohesive editorial stories used for press collaborations and e-commerce content. • Styled two advertising campaigns along side Creative Director, in partnership with photographer Sampson Leung.• Co-produced Spring/Summer 2013 show for Colorado Fashion Week, mentioned by The Denver Post.
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Sales AssociateFreebird Stores, Inc. May 2009 - Aug 2010Greater Denver AreaReported to General Manager and CEO.•Delivered exquisite customer service, while overseeing visual and back-stock logistics.•Continually exceeded personal, and corporation sales goals. Built a natural, pushy-free synergy in a commission based environment. • Pitched sales incentives to help motivate fellow colleagues. This was approved, and prompted substantial growth in daily, monthly and YTD revenues. • Recognized as the highest selling associate in the company for 2009/2010. -
Sales AssociateGap Inc./Old Navy Dec 2007 - May 2009Broomfield, Colorado AreaReported to Store Manager. • Assisted the General Manager in organizing work schedules, and facilitated new-hire orientations. •Vitalized creative ways to install floor sets within brand guidelines, but still allowed the store to stand out among others in the district.•Promoted to head cashier two months into the position, and conducted new-hire training sessions.•Recognized as the top loyalty card seller in the cooperation for 2008.
Michaël Vasseur Skills
Social Media
Customer Service
Facebook
Time Management
Marketing
Event Planning
Public Speaking
Social Networking
Event Management
Fashion
Public Relations
Leadership
Teamwork
Strategic Communications
Social Media Marketing
Diversity And Inclusion
Direct Sales
Team Building
Promotions
Team Leadership
Merchandising
Editorial
Visual Merchandising
Instagram
Operations Management
Fashion Buying
Vendor Relations
Fashion Blogging
Social Media Blogging
Styling
Editing
Michaël Vasseur Education Details
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Communication Studies, And Women'S Studies
Frequently Asked Questions about Michaël Vasseur
What company does Michaël Vasseur work for?
Michaël Vasseur works for Gusto
What is Michaël Vasseur's role at the current company?
Michaël Vasseur's current role is Solutions Engineer.
What is Michaël Vasseur's email address?
Michaël Vasseur's email address is sa****@****ast.net
What is Michaël Vasseur's direct phone number?
Michaël Vasseur's direct phone number is +337531*****
What schools did Michaël Vasseur attend?
Michaël Vasseur attended Colorado State University.
What are some of Michaël Vasseur's interests?
Michaël Vasseur has interest in Civil Rights And Social Action, Education, Environment, Human Rights, Arts And Culture.
What skills is Michaël Vasseur known for?
Michaël Vasseur has skills like Social Media, Customer Service, Facebook, Time Management, Marketing, Event Planning, Public Speaking, Social Networking, Event Management, Fashion, Public Relations, Leadership.
Who are Michaël Vasseur's colleagues?
Michaël Vasseur's colleagues are Celina Martinez, Monique Jackson, Mba, Sahin Boydas, Kaitlin Cornier, Casey Gomez, Beth Heider, Lasha Kobalia.
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Michael Vasseur
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Michael Vasseur, AAMS®️
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