Responsible for the operational activities of the SUNY OER Services organization, utilizing web-based tools and platforms. Managed multiple external vendor partner relationships. Provided coordination in identifying innovative efficiencies to develop and implement campus OER growth strategies aligning to the goals of the SUNY Provost’s Office and other student success initiatives. Developed research questions and structured data workflows in Oracle Business Intelligence for on-going and on-demand analysis of OER utilization and impact. Generated and presented impact reports for the SUNY Division of Budget. Partnered with existing SUNY System organizations with oversight for project management. Consulted, provided strategies, and assisted campuses in implementing an OER sustainability model. Actively planned strategic initiatives that promoted OER Services and the Office of the Provost’s resources and goals, and advanced collaborations with campus stakeholders. Leveraged proven communication cadence with campus administrators to forge a nuanced understanding of campus priorities and resources. Designed and facilitated virtual trainings and workshops. Frequently presented to state, regional, and national organizations

Developed and fostered consultative and proactive service relationships aimed at assisting campuses design strategies to meet their objectives with OER. Collaboratively developed strategies and programming to assist librarians and instructional designers with creating faculty development programs around emerging pedagogies. Advocated for SUNY’s OER program by presenting at state and national events and conferences. Assisted with the development and deployment of the SUNY OER Success Framework. Promoted to Director of Operations for SUNY OER Services after one year.

Taught and assessed hundreds of information literacy classes each year in multiple modalities. Provided instructional design expertise and technology assistance for faculty and students. Supplied research services to administrators, faculty, and students. Ensured alignment between college curriculum, library learning outcomes, and college learning outcomes. Proactively liaised with Humanities, Social Sciences, Health Professions, HFM BOCES P-TECH, and College in High School faculty. Facilitated 200% growth in Open Educational Resources in three years. Spearheaded 67% growth in the use of library resources in one year by re-conceptualizing Blackboard configuration. Introduced emerging Reference user services including Ask 24/7 chat, text, and proactive web-based response tools. Pioneered social media presence of Evans Library & Learning Commons. Frequently invited keynote speaker on topics of assessment, pedagogy, and libraries as change agents. Active leadership in campus and state shared governance bodies, including Chair of Faculty Senate. Appointed member of General Studies program review and the Middle States Reaccreditation Steering committee. Co-chaired and led project management for TEDxFMCC. Earned promotion to Assistant Professor.