Michael Verriden Email & Phone Number

• Collect and analyze data to be used to support rate and non-rate actions for the auto and home line of business• Support Product Manager through proposing ideas to close gaps, quantifying impacts, and modifying ideas to grow the book profitably (states owned: WI, MN, MO, KY, OK, AL)• Create and maintain tools used to analyze and monitor state performance as well as forecast future metrics• Utilize competitor information to determine impact to our book and propose necessary actions• Member of cross functional team with Data Analytics to create, test, and validate rollout to a user-friendly data warehouse• Complete analysis which is used to make recommendations to improve product features, service, sales, marketing, processes, policies and procedures• Author and present data driven strategic proposals to department leaders and cross-functional groups• File rate revisions via SERFF, communicate with the state DOI and provide support to obtain approval

• Collect and analyze data to be used to support rate and non-rate actions for the auto and home line of business• Support Product Manager through proposing ideas to close gaps, quantifying impacts, and modifying ideas to grow the book profitably (states owned: WI, MN, MO, KY, OK, AL)• Create and maintain tools used to analyze and monitor state performance as well as forecast future metrics• Utilize competitor information to determine impact to our book and propose necessary actions• Member of cross functional team with Data Analytics to create, test, and validate rollout to a user-friendly data warehouse• Complete analysis which is used to make recommendations to improve product features, service, sales, marketing, processes, policies and procedures• Author and present data driven strategic proposals to department leaders and cross-functional groups• File rate revisions via SERFF, communicate with the state DOI and provide support to obtain approval

• Collect and analyze data to be used to support rate and non-rate actions for the auto and home line of business• Support Product Manager through proposing ideas to close gaps, quantifying impacts, and modifying ideas to grow the book profitably (states owned: WI, MN, MO, KY, OK, AL)• Create and maintain tools used to analyze and monitor state performance as well as forecast future metrics• Utilize competitor information to determine impact to our book and propose necessary actions• Member of cross functional team with Data Analytics to create, test, and validate rollout to a user-friendly data warehouse• Complete analysis which is used to make recommendations to improve product features, service, sales, marketing, processes, policies and procedures• Author and present data driven strategic proposals to department leaders and cross-functional groups• File rate revisions via SERFF, communicate with the state DOI and provide support to obtain approval

• Provided impact analysis of potential scenarios to aid actuarial in implementation of new rates and models• Provided filing support to actuarial in the form of updating rate and rule manuals and any required filing transmittals• Prepared competitive and territorial analyses for each state and line of business• Audited current and new rates in Policy Administration system by verifying factors and calculations for rating accuracy• Project leader for department on special projects throughout the company

• Assisted clients with changes and provide information on their auto and home insurance policies• Completed re-writes for clients who are moving to a different state or changing policy form• Promoted to Advanced Service Team within one year of original hire date• Trained and mentored new employees