Michael Holzer Email & Phone Number

Washington, Dc, Us

-Provided simultaneous programmatic support for multiple projects under different principals from conception to completion, balancing responsibilities, timelines, and budget while maximizing impact. Advised on program and project design to improve efficiency.-Planned and executed more than thirty meetings, workshops, and events, managing the logistics for all relevant stakeholders. Assisted with review, production, and distribution of publications resulting from NAE activities.-Performed literature reviews, qualitative and quantitative research, and evaluation for projects as requested by NAE Executive Officers.

-Designed and wrote 33 research briefs leading to increased understanding of recent studies and advances.-Proposed and implemented new technology systems which improved organizational efficiency.-Created and managed a database and map of over 1,500 service organizations for homeless veterans. Provided resources and help to homeless veterans and local service providers via phone and email.-Worked with grantees and partners to answer grant-related questions and manage program activities.-Managed logistics and planning for the NCHV 25th Annual Conference. Liaised with speakers, moderators, topic experts, and site staff.-Researched and wrote best practices manuals, standard operating procedures, literature reviews, and newsletter articles for internal and external consumption.-Managed twice-monthly webinar trainings, significantly improved process through use of technology.

Washington, Dc, Us

-Implemented social media strategy including updating existing information and creating new content for organization's Twitter, Facebook and LinkedIn accounts. -Expanded web presence and targeted constituent outreach by enhancing existing social media strategy.-Developed new social media metrics that resulted in significantly improved communications decisions.

New York, Ny, Us

-Increased membership campaign effectiveness by aggregating multiple member and story databases to create a systematized approach to identifying targets and relevant stories.-Designed informative and entertaining infographics for use in social media campaigns.-Researched and gathered media contact information to improve story placement.

Washington, District Of Columbia, Us

-Researched, produced, and copyedited individualized state health care factsheets for national meeting.-Performed ad hoc research and analysis as needed.

Arlington, Va, Us

-Created software-integrated documentation for multiple web applications at the Export-Import Bank of the United States, using Doc-To-Help.

-As Acting Project Manager, I shepherded a project through funding lapse by prioritizing and managing for long-term sustainability. -Managed client projects to assess and meet their priority needs including providing critical training.-Produced educational factsheets to increase clients’ technical knowledge.

St. Petersburg, Fl, Us

-Compiled a knowledge base of business proposals and language which improved the sales process and led to an increased number of clients.

Reston, Virginia, Us

-Created video and written documentation and training materials in order to improve use of an internal software system.-Received provisional Secret clearance.

Landover, Md, Us

-Wrote and maintained complete multi-part software-integrated documentation using RoboHelp.-Improved performance of company’s flagship product by performing extensive software testing and recommending features and design changes for future software iterations.-Wrote several successful business proposals in response to RFPs resulting in new clients.-Designed, wrote, and delivered on-line and in-person trainings to improve new client integration process.-Collaborated on projects to assess business needs and developed solutions to increase return on investment. Created and ran marketing campaigns for clients according to submitted specifications and recommended changes for more accurate reporting.-Maintained, updated, and wrote content for company website to W3C standards using DreamWeaver.

Vestavia Hills, Alabama, Us

I manned the night shift of a 24-hour service desk and tracked packages.

Master’S Degree, Public Policy Analysis

Ba, English

Education record