• Provide strategic recruitment oversight for over 500 U.S. and Canadian operations hiring over 10,000 employees annually and meeting staffing requirements of 40,000 school bus drivers.• Collaborate with executive team to provide updates on recruiting metrics and projects.• Continuously seek opportunities to improve company processes by performing root cause analyses and coordinating with other departments.• Compile and analyze data concerning hiring, turnover, and staffing projections.• Member of HR & Safety committee aiming to refine hiring and training experiences.

• Managed team of three recruiters responsible for hiring over 1,000 mechanic, management, and maintenance support positions annually across North America. • Consulted with leadership and location management teams to create customized recruiting strategies.• Improved company hiring processes to decrease time to fill and enhance the candidate experience. • Developed partnerships with technical schools, workforce centers, and staffing agencies.• Designed and implemented apprenticeship program to support development of existing maintenance staff and create a pipeline of trained entry-level talent.• Compiled turnover, time to fill, and recruitment ROI reports, presenting data to executive teams.

• Provided recruiting support to over 200 locations in the U.S. & Canada. • Identified and engaged candidates through technical school career fairs, proactive sourcing of candidates, niche job boards, workforce center partnerships. • Compiled weekly reports to measure turnover, time to fill, and vacancy rates by location, distributing reports to senior leadership.• Formed partnerships to recruit transitioning military members, military spouses, and veterans.

• Developed applicant tracking system features in partnership with HR project team. Evaluated company hiring practices and identified areas of improvement. Worked with consultants to customize ATS according to business needs. Trained over 1,000 employees on ATS usage via virtual and in-person presentations.• Built online application and championed virtual hiring procedures for high-volume job openings, successfully converting over 700 locations from paper to web-based hiring practices.• Provided ATS administration and user support for field managers and candidates. • Collaborated with field recruiters and location management on high-volume recruitment strategies, ensuring sufficient application flow. Attended job fairs and facilitated new location hiring events.

• Sourced and screened candidates for corporate positions.• Re-classified internal job grades with the compensation department.• Created resume database for internal employees to aid in internal recruitment and succession planning.• Redesigned the corporate HR website to increase employee use.

• Provided front-line customer service to constituents, identifying appropriate resources to resolve concerns.• Communicated with city departments, government officials, and media contacts regarding city matters.• Researched and drafted content for speeches and press releases, including State of the City Address.• Organized meetings with community leaders.• Corresponded with International Sister City Association offices worldwide to foster City relationships.• Planned high school foreign exchange student program with Cincinnati Public Schools and secured scholarship funding for student exchange trip to Taiwan.

Developed a job description template and wrote over 100 job descriptions for Ancra and its related companies. Led recruitment for open positions in the company, writing the job description, handling incoming resumes, and selecting and interviewing candidates. Organized employee files and ensured compliance with government regulations. Researched Ancra's key performance indicators, measuring where the company currently stands in each area and finding possible ways to improve.