MHN acquired Texture Health. See below for how I continue to help.

QA Management* Oversee QA process for Care Management workflow app. Establish testing strategy including: regression, test suite maintenance, feature, and integration testing* Ensure test coverage for new and existing features, writing and executing test cases with QA staff* Automated testing using SeleniumBase. Train and manage QA staff to write test cases. Perform code reviewsAgile Management/Scrum Master* Implement move from waterfall method to Scrum and Kanban on a… Show more QA Management* Oversee QA process for Care Management workflow app. Establish testing strategy including: regression, test suite maintenance, feature, and integration testing* Ensure test coverage for new and existing features, writing and executing test cases with QA staff* Automated testing using SeleniumBase. Train and manage QA staff to write test cases. Perform code reviewsAgile Management/Scrum Master* Implement move from waterfall method to Scrum and Kanban on a per-team/project basis* Convene agile ceremonies (sprint/backlog grooming, retrospectives, RCAs, etc.)* Manage multiple teams working in different processes (Scrum, Kanban)Release Management* Create and execute release schedules and procedures* Coordinate releases between Application, Data and Ops teams * Change Control/Management using ITIL-based processes for regular deployments and infrastructure improvements* Deliver on-schedule releases, with all artifacts (release notes, deployment artifacts, etc.) and timely client communication Product/Client Support Management* Draft and clarify requirements, assist with UX design* Train users and organize UAT sessions* Discovery sessions for new client implementationsMisc* Took over SOC2 Audit preparation mid-way through the project and saw it to completion* Created processes and documentation guidelines to make compliance and subsequent SOC 2 documentation gathering simpler* Review of HIPAA and compliance policies as part of the Compliance & Risk Management Committee, ensure that existing policies are followed and suggest changes where appropriate Show less

Team Management * Led a team of 12 QA Engineers/Analysts and SDETs across several capability teams in Chicago, Austin, and Chennai on new feature and release testing for a workflow platform which covered 12 million lives, contained 20,000 total tickets - including 7,200 stories, 4,800 defects, 800 manual test cases, and 400 automated test cases * Managed the career development of 4 direct reports. Assigned projects and mentored employees to round out the team’s and individual’s… Show more Team Management * Led a team of 12 QA Engineers/Analysts and SDETs across several capability teams in Chicago, Austin, and Chennai on new feature and release testing for a workflow platform which covered 12 million lives, contained 20,000 total tickets - including 7,200 stories, 4,800 defects, 800 manual test cases, and 400 automated test cases * Managed the career development of 4 direct reports. Assigned projects and mentored employees to round out the team’s and individual’s skillsProcess Management* Championed the development of the most advanced automated testing suite in the product portfolio * Reduced regression testing from 3 man-days to 1. Nightly runs of performance testing caught errors early in the release cycle* Managed handoff of legacy/regression testing duties to offshore team to allow US-based teams to concentrate on feature work, driving retention and sales * Performed root cause analysis on critical issues and defect backlog. Expanded testing coverage to identify defects earlier in the release cycle. Reduced the number of escapees from 20+/month to 0* Developed project to decommission unused VM resources, discovering 115 reclaimable CPU cores, and over 475GB of reclaimable memory across 39+ VMs, to reduce footprint by ~50%QA Skills* Created documentation (knowledge base/wiki pages, demo screencasts, and training sessions) for QA team that was later repurposed into training materials for Direct Advisors, Business Analysts and user-facing documents* Collaborated with Project Management, UX, and Dev Leads to design requirements, analyze UX designs, create acceptance criteria and share test cases* Created test cases using requirements tables to generate scenarios, using Zephyr for test case creation and test cycle organization and Visual Studio for writing SpecFlow scenarios to hand over to the SDETs Show less

* Maintained uptime by predicting network outages and preemptively switching connections* Managed trade entry and reconciliation for options positions and $3 million of futures contracts

* Coordinated 12 programming contractors for Web development firm* Increased billable work by 400% via client prospecting

* Prepared bid documents and contracts, managed submittals and correspondence with subcontractors* Managed office and accounting including A/P and A/R

* Prepared RFIs and submittals, reviewed pay applications and supervised subcontractor performance on $7.6 million in ground-up construction