Managing Director, Clt Control Center
Current
Jul 2020 - Present
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Michael Wanner Email & Phone Number
Managing Director @ American Airlines | Labor Relations Expertise
at
American Airlines
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✓ Verified May 2026
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Current company
Role
Managing Director @ American Airlines | Labor Relations Expertise
Location
Metro Jacksonville, United States, United States
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Michael Wanner is listed as Managing Director @ American Airlines | Labor Relations Expertise at American Airlines, based in Metro Jacksonville, United States, United States. AeroLeads shows a matched LinkedIn profile for Michael Wanner.
Michael Wanner previously worked as Managing Director, CLT Control Center at American Airlines and Director, Intergrated Operations Center at American Airlines. Michael Wanner holds Bachelor Of Science (B.S.), Aviation Management And Operations from Southern Illinois University, Carbondale.
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American Airlines
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About Michael Wanner
Energetic and hands-on Director of Operations and Labor Relations, experienced with leading large teams through unprecedented change while achieving strong operational results. Proven success managing a $500 million budget through cost controls and disciplined adherence. Strategically balances project oversight and progress with ongoing operational requirements. Demonstrates attention to customer needs at all levels, from top executives to the occasional customer. Recognized by senior management for ability to achieve results and also by employees for willingness to listen. Significant accomplishments include:• Team Leadership – Led the largest team in the company with over 1,000 employees while modeling the leadership philosophy that every employee is as valuable as the customer. • Strategic Planning – Achieved 30 – 40% improvement in operational results, including a 35% budget improvement, through consistent focus on critical initiatives in spite of significant external challenges such as doubled customer levels, decreased gate capacity and 9 major construction projects. • Change Management – Spearheaded the merger of 2 separate workforces, processes and systems while integrating union personnel into a non-union culture.
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7 roles
Michael Wanner work experience
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Director, Intergrated Operations Center
Sep 2017 - Jul 2020
Director Labor Relations
- Proactively lead the labor and management relations process within the Labor Relations Department by negotiating and administrating the collective bargaining covering the Train Dispatchers and Yardmasters at CSXT.
- Act as a strategic business partner and advisor supporting the Operations Department
- Proactively manage the labor and management relations functions, including but not limited to negotiating, interpreting, and advising on CBA’s, and managing the claims process
- Initiate innovative, productive solutions to labor and management issues through collective bargaining and other means
- Partner with LR management on agreement interpretation and strategy related to arbitration and discipline processes
- Serve as Highest Designated Officer (HDO) providing final interpretation in discipline and claims handling under CBA’s assigned to his or her jurisdiction
Apr 2013 - Sep 2017
Director Of Opertions
- Managed the entire Delta operation at the Los Angeles airport (LAX) including staff, ground equipment, vendor contracts, facility construction, compliance with external agencies and a $500 million annual budget.
- Directly supervised 27 managers with 1,000 indirect reports for the 6th largest station in the global system.
- Improved on-time performance by 30% on over 6,000 flights per month within two year timeframe.
- Improved baggage performance by 50% within 15 months while overall baggage and passenger capacity levels increased.
- Successfully merged the largest group of union and non-union employees in the company.
- Achieved perfect record of no employee lawsuits or agency fines during tenure.
Feb 2010 - Jun 2012
Director, Labor Relations
- Administered all collective bargaining agreements, ensuring that all company actions were in compliance with contractual obligations.
- Successfully negotiated a $250 million union contract for ramp and customer service employees.
- Investigated and eliminated over $3 million in annual revenue leakage (theft).
- Played critical role in the mechanics strike of 2005 by serving as part of the security team to protect replacement mechanics, investigating threats to company executives and staffing the hotline for strike related.
- Provided advice on over 1,000 employee cases per year to front line operational managers on collective bargaining, performance management and employment-related topics.
- Protected company in litigation through diligent research of discipline and discharge cases, ensuring that “Just Cause Standard” was met and the performance development process was followed.
Sep 2004 - May 2009
Senior Manager Operations
- Managed the ramp operations at the Minneapolis airport with emphasis on luggage handling and the impact on customer service and satisfaction.
- Supervised 6 shift managers directly and 1,400 employees indirectly.
- Reduced international lost and damaged luggage claims by 39% within 1 year through successful leadership of the luggage handling project which addressed issues with bag screening and capacity.
- Led the scheduling efficiency project which achieved 15% reduction in staff, including real time staffing tests.
- Chaired the MSP Alliance team and developed and implemented the rollout of the new Delta Alliance initiative with business partners such as Mesaba.
- Key liaison with the TSA for all luggage screening issues, addressing capacity issues of both the TSA and Northwest Airlines (now Delta) luggage handling system.
Apr 2002 - Sep 2004
Manger, Station Operations
- Managed the station operations through rotation in Minneapolis, Seattle and Grand Forks/Wichita which included staffing, budgets up to $100 million, vendor contracts and compliance with external agencies.
- Recruited and hired station personnel, up to 400 in one location.
- Developed a procedure in Seattle to coordinate the transfer of luggage between 250+ code share flights.
- Reduced luggage transfer claims by 20% through participation in creating a new process to retrieve real time information in order to prioritize connecting flights with Alaska Airlines.
- Facilitated improvements in performance between Northwest Airlines stations and outlying cities through personal visits to exchange information and increase understanding of requirements and issues.
- Managed the first transition of a Northwest Airlines city to all regional jets in Wichita.
May 1997 - Apr 2000
2 education records
Michael Wanner education
Bachelor Of Science (B.S.), Aviation Management And Operations
Southern Illinois University, Carbondale
Business Administration And Management, General
Illinois State University
FAQ
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What company does Michael Wanner work for?
Michael Wanner works for American Airlines.
What is Michael Wanner's role at American Airlines?
Michael Wanner is listed as Managing Director @ American Airlines | Labor Relations Expertise at American Airlines.
Where is Michael Wanner based?
Michael Wanner is based in Metro Jacksonville, United States, United States while working with American Airlines.
What companies has Michael Wanner worked for?
Michael Wanner has worked for American Airlines, Csx, Delta Air Lines, and Northwest Airlines.
How can I contact Michael Wanner?
You can use AeroLeads to view verified contact signals for Michael Wanner at American Airlines, including work email, phone, and LinkedIn data when available.
What schools did Michael Wanner attend?
Michael Wanner holds Bachelor Of Science (B.S.), Aviation Management And Operations from Southern Illinois University, Carbondale.
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