Michael Ware Email & Phone Number

Apex, Nc

Raleigh, North Carolina, Us

Leads 72 IT professionals supporting the North Carolina Department of Environmental Quality (DEQ). Develops IT strategic plans, policies and programs that aligns with business strategies. Integrates security controls and best practices in all IT related activities. Manages DEQ's complex portfolio of over 100 applications. Understands business requirements and applies leadership, vision and innovation to meet those needs; . Implements short/long range departmental IT goals and objectives. Assess new/emerging technologies to determine potential value. Plans/develops IT roadmaps and architecture to deliver, integrate, and maintain new technologies and applications. Leads security, infrastructure, operations, database, and three application development teams. In addition to other duties, assigned as CIO for the Office of State Human Resources (OSHR) for 1 year. Provided IT strategic plans, policies and programs for 100 OSHR employees that provide HR services to all state employees. KEY ACHIEVEMENTS: ►Championed a centralized solution to manage all permit activities in one system for permit applicants to apply, track and pay permits; secured $15M to move forward with project - Project in-work►Developed and managed DEQ’s Drone Program. The drone program has evolved into 21 drones and 60 pilots. DEQ realizing cost savings/avoidance of over $500K annually. Won 2020 National Association of State Chief Information Officers (NASCIO) for Business Process Innovations. ►Implemented storage & back-up solution for DEQ’s 100TB+ data needs; solution saves $720K annually. ►Won the 2021 NC Governor’s Award for Excellence – Efficiency and Innovation, the highest honor a state employee may receive for dedicated service to the State of NC and its citizens.►Developed & deployed SharePoint to DIT, DEQ, and OSHR - DIT's SharePoint deployment has been the model for all other agencies: Won 2016 North Carolina Innovation Center Award – Best Platform Serving an Agency

Randolph Afb, Tx, Us

Managed all tasks and performance of 600 staff members to provide security, availability operations and maintenance for one of two Air Force Network Operations and Security Centers (NOSC) valued at $5B and supporting 356K airmen worldwide, spanning 64 bases across six major commands. Directed standardization, evaluation and training programs for 300 trained and/or certified enterprise network operators. Formulated and enforced work standards, solving complex technical, administrative and management issues. Directly interacted with appropriate staff to oversee fiscal, operational, administration and human resource procedures and goals. Assigned project schedules, reviewed work, supervised project staff, and communicated policies, goals and objectives.► Delivered forensic software (EnCase) to 453 core servers; robust defense in depth--Wing Commander's cyber defense initiative realized.► Led actions to enforce all Air Force network devices have up-to-date anti-virus using HBSS; 10K+ devices corrected.► Oversaw $125M project that migrated 39 bases/313K users to one consolidated Air Force Information Network.► Directed actions/executed orders to support 9 formal military operations to block network intrusions--$10B Air Force Network defended.► Led Incident Response Team; solved an Automated Processing Center (APC) latency issue; detailed, step-by-step analysis, corrected multiple small configurations and eliminated malfunctions causing latency for approximately 125K network users.

Randolph Afb, Tx, Us

Directed all network operations and maintenance on the Air Force’s largest base network worth $54M and supporting 22K users over six bases, NATO, and Headquarters, USAF in Europe. Managed 265 military and civilian personnel. Provided direct oversight of all project management associated with network operations. Managed five phone switches valued at $14.8M, and USAFE’s largest cable plant spanning 585K miles. Directed all theater land mobile radio maintenance in support of five AF bases and nine Army posts. Led Airfield Radar, Air Traffic Control and Landing Systems, and Meteorological Navigation operations/maintenance in support of 20K sorties annually. Engaged in design, documentation, development, modification, testing, installation, implementation, and support of new and/or existing applications software.► Directed 24/7 control, computer and communications operations for three NATO and European Forces networks supporting NATO Headquarters Sarajevo’s security sector reform. ► Actively partnered with NATO and European forces to operate a network supporting over 700 international members accountable for completing Dayton Peace Accord tasks.► Planned, coordinated and facilitated seven projects valued at $23 million to support the defense and stability of Iraq.► Led troubleshooting actions to restore a missile defense circuit that provided Ballistic Missile Defense coverage for 80K US citizens in Europe and over 500 million European citizens.► Solved a data saturation problem for the Department of Defense’s largest Remote Piloted Aircraft relay site that supported 283 raids and 4,500 joint service and coalition Intelligence, Surveillance and Reconnaissance mission.► Led 96 outside-the-wire foot missions.► Completed $8.7 million IT network to deliver the Ministry of Interior its first IT capability. ► Advised IT support for the world’s 2nd largest Oracle system to handle Human Resources and Pay for 565,000 employees.

Randolph Afb, Tx, Us

Managed the activities and performance of military and civilian personnel, and various outside contractors, providing engineering and logistical support for an 837K square foot intelligence production facility valued at $1.1B, supporting 3,200 users. Oversaw network operations and maintenance for 21 geographically separate sites throughout Iraq. Managed the actions of 800 military and civilian personnel operating the strategic network worth $450M and supporting 93K users across Iraq. Delivered expertise in analysis, planning, design, implementation, documentation, assessment, and management of the enterprise structural framework to align IT strategy, plans and systems with organizational goals.► Managed procurement authority for an annual supply account worth $3.2M and 22 vehicle/equipment accounts worth $45M. ► Trusted with reins of team to complete $72M Intelligence Production Center (IPC), 125 DVs and 2 congressmen attended momentous ribbon cutting event.► Led a logistics, communications and security support team to obtain and upgrade 2 buildings for inbound Special Access Program (SAP) and Foreign Military Exploitation (FME) assets; a $2.75 million project.► Drove a US Army Corp of Engineers and NASIC’s team to fix a crippling Heating, Ventilation and Air Conditioning and power issue in a $72M military construction project, saving a primary Overhead Non-imaging Infra-Red mission.► Managed 5.5K IT network events including 450 Authorized Service Interruptions and 700 outages affecting Multi-National Forces in Iraq.► Led restoral actions when a satellite lost-orbit, directed actions for 12-sites across Iraq to ensure leadership had situational awareness and ensured there was limited mission impact.KEY ACHIEVEMENTS ✯ Noted as top 1% of 197 Company Grade Officers by NASIC’s commander (2007). ✯ Noted as top 1% of 228 Company Grade Officers by NASIC’s commander (2008).

Randolph Afb, Tx, Us

Provided directives for 60 military, civilian and contractor staff in support of the AF’s largest intelligence data center worth $100M and housing 190 servers for 7K workstations to maximize data availability to national decision-makers, warfighters, and acquisition corps. Managed an IT production facility, supervising the removal of classification components for destruction. Planned, developed, implemented and provided administration of systems for the acquisition, storage and retrieval of data. Ensured the confidentiality, integrity and availability of systems, networks and data throughout the planning, analysis, development, implementation, maintenance and enhancement of information systems security programs, policies, procedures and tools. ► Led preparation for $100M data center move; gently relocated 5 networks comprised of 500 servers with no mission impact.► Led NASIC’s IT upgrades for $212M in building modifications; renovated 40+ Divisions and ultimately honed intelligence delivery to warfighters.► Quickly reacted to flood of telephone-systems affecting ops center, up in minutes and coordinated immediate restoral of critical Command and Control (C2) capabilities.► Led $8M net install for 100 users and providing critical Overhead Non-Imaging Infra-Red support for NASICS’ largest mission acquisition.

Certified Government Chief Information Officer (Cgcio) Certification Program, Information Technology/Business

Master Of Business Administration (Mba), Business Administration And Management, General

Bachelor Of Applied Science (B.A.Sc.), Management Information Systems, General