Michael Coyle Email & Phone Number

Philadelphia, PA, US

Raleigh, NC, US

Chicago, IL, US

• Provide strategic financial analysis and proposals for large carrier opportunities.
• Coordinate with product and finance to create business cases and unique customer proposals
• Assist in pricing and routing policies
• Hold weekly sales calls to review pipeline and internal roadblocks
• Maintain knowledge of market trends and regulatory changes that may impact profits and product offerings
• Review large RFPs and present offers to prospective clients

Mumbai, Maharashtra, IN

• With a focus on increasing sales, I provide leadership for a global commercial team to support growing enterprise line of business.
• Partner with product and sales to create business cases and customer offers for Fortune 500 customers and international telecom carriers
• Create and maintain regional pricing and routing policies
• Hold regional reviews (APAC, EMEA and the Americas) to discuss new and existing opportunities
• Maintain knowledge of current global trends with market and regulatory changes that may impact profits and product offerings
• Strategize and consult on global RFP process and present offers to prospective clients

Mumbai, Maharashtra, IN

• With a focus on conceptualizing, implementing, and refining margin-generating strategies, I quarterbacked cross-functional efforts between teams.
• Fostered relationships within the US, Canada, and India, Tata’s top margin contributors
• Eliminated barriers to success, mitigated risks, and proposed solutions to complex issues
• Determined routing and pricing policies
• Negotiated bilateral agreements with Videotron, Rogers, AT&T and VerizonAccomplishments
• Doubled North American business ($12M/year to $24M/year) from 2008 to 2012

• In this role, I was charged with integrating back-office systems to support ITXC/Teleglobe merger.
• Created best practice buying and selling matrix for combined companies
• Provided insights and thought leadership to sales and buying groups on proven marketing strategies, complexities, and forecasts
• Analyzed current state compared to market requirements
• Maximized capabilities to promote greatest net returnsAccomplishment
• Achieved corporate profitability targets

• With a focus on legal and regulatory compliance requirements, I was tasked with aligning business strategies.
• Identified and strategized penetration of existing below-plan accounts
• Drove awareness and enthusiasm for margin opportunities within global sales force
• Managed bilateral agreements with Sonatel (Senegal), Nitel (Nigeria) and other African carriersAccomplishments
• Turned a traditionally low-to-negative net revenue region to a top-10 net revenue contributor
• Won long-term deals by building and nurturing strategic partnerships with key accounts, including British Telecom, Telkom South Africa, and Telcom Italia

• In order to better reconcile accounts, I was chosen to develop, grow, and lead the Dispute Resolution department.
• Delivered $2M+ in supplier credits
• Evaluated accounts, call detail records, contracts, and invoices
• Reconciled accounts working with sales, billing, finance, and pricing teams