Michael Easton Email and Phone Number

As an Operations Manager I have worked to ensure the success of technology based client-service initiatives. My work in the last 7 years has steadily increased in the complexity of the technology I have worked with, the scope of the client base I have served, the size of the organizations I have supported, and the number of stakeholders, budgets, and team members I have been accountable for. Although I work with leading-edge technology programs, my strength lies in leading the multi-disciplinary teams that give these programs the human infrastructure and client service commitment required to make them successful.I have been recognized for my unique ability to enroll individuals and teams into ideas and projects, and for my authentic communication style. These natural talents have supported my ability to uncover requirements and motivators in clients and staff, and to follow through with premium service delivery.As a team member, I have developed a keen eye for leveraging organizational resources, in particular the diverse talents of my colleagues and staff, so that I build support and establish positive relationships.My belief in leading with trust has lead to successfully building bridges with disenfranchised staff and strategic partners, and to establishing new inter-departmental partnerships that save money and time for the organization as a whole.Specialties: Operations Management, Team Engagement, Team Building, Leadership, Supervision, Performance Management, Project Management, Budgets and Forecasting, Contract Management, Strategic Planning, Training, Presentations, Stakeholder Engagement, Relationship Building, Spokesperson, Business Needs Analysis, Technology Leadership, Post-Secondary Education, Public Service, Health Services, Recruitment and Selection, Scheduling, Leave Management, Event Planning, Client Service, Client Care