Chime is the largest and fastest-growing challenger banking company in the U.S., with over 3M accounts and no physical branches. We’re a technology company relentlessly focused on helping our members achieve financial peace of mind. That’s why we offer an award-winning bank account that doesn’t charge hidden fees, gives members early access to their paychecks, and helps them grow their savings automatically. And we’re just getting started. We are proud of our mission, devoted to our members, and passionate about applying technology to the challenge of making financial health a reality for everyone.

I led the engineering team that developed software for the consumer website, resident portal, and internal operational workflows such as building/inventory management, roommate matching, and resident lifecycle.

Started as an early engineer and ended up building and leading different teams across the company.Merchant Team (founding member)- Our charter was to make it seamless to sell product on the platform. Led the team to build product to help merchants onboard, manage stores/products, receive orders, and get paid.Internal Tools Team (founding member)- Our mission was supercharging the customer service experience across the entire platform through self-service support. Led the team to build out customer service workflows via Zendesk and a service that powered live order support and resolution automation for buyers, sellers, and fleet. Fleet and Fulfillment- We were responsible for ensuring deliveries were reliable and efficient. Led the backend engineering team to build out the Fleet experience (sign up, onboarding, fulfilling deliveries, payments) as well as the core logistics algorithms (routing, dynamic pricing, matching, capacity planning).

- Built product to help advertisers optimize their display ad campaigns- Improved ad quality through A/B testing- Improved performance of feed publishing to enable dynamic ad previews and fast feed updates- Led initiatives to refactor the codebase and improve code health

- Improved our ability to triage install failures by developing software to automate analysis of error logs and Windows Error Reporting crash data- Led project team of four to identify and address the top software install failure modes