Michael Welsh, Chba

Michael Welsh, Chba Email and Phone Number

Consulting | Sourcing with Intent | Diplomacy @ The Conduit
Michael Welsh, Chba's Location
Toronto, Ontario, Canada, Canada
Michael Welsh, Chba's Contact Details

Michael Welsh, Chba personal email

n/a

Michael Welsh, Chba phone numbers

About Michael Welsh, Chba

The very first time I visited a luxury hotel I was in awe of the whole experience. In the years since, I've built a career across the spectrum of the hospitality industry, learning every tactic and process so I can help inspire the same mix of elegance and awe in others.This set the foundation for my role as Executive Director, Global Sales, Meetings and Incentives for Accor. Working with major corporate clients on projects worldwide makes every day a different challenge. I draw on my industry expertise and customer service to work strategically and find the perfect destination.I also need to be an expert in all that Accor has to offer—properties and processes alike—so each client's unique needs will be met, from Toronto to Thailand.Helping clients succeed in their objectives and exceeding the expectations of our most important clients requires:• the ability to create and sustain long-term relationships while exploring new opportunities• diligence in organization and time management, focusing on the needs of each client and maintaining open communication with our global hotel partners• team leadership and solid communication skills when partnering with clients and properties to close business and create a world-class experienceI'm lucky to get to do what I love in an industry that brings people together. In fact, gathering with friends and creating unforgettable experiences is a passion even away from work. I've always loved cooking, and there's nothing better than creating a delicious meal for people and enjoying the time we have together. And I haven't lost my love of a wonderful hotel stay. I always look forward to picking a new place on the map and reveling in the experience.Specialties include: leadership development | hospitality | client relationships

Michael Welsh, Chba's Current Company Details
The Conduit

The Conduit

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Consulting | Sourcing with Intent | Diplomacy
Michael Welsh, Chba Work Experience Details
  • The Conduit
    Founder
    The Conduit Aug 2024 - Present
    Toronto, Ontario, Canada
    For three decades, I have proudly served as a conduit for renowned hotel brands, facilitating connections between clients and diverse destinations worldwide. These connections have created remarkable experiences and lasting memories. It is these invaluable moments that have inspired me to establish The Conduit.The core value of The Conduit is our steadfast commitment to maintaining the vital link that brings people together for unforgettable experiences through genuine human connections.
  • House Of Mc Sourcing
    Chief Operating Officer
    House Of Mc Sourcing Oct 2023 - Apr 2024
    Toronto, Ontario, Canada
  • Accor
    Executive Director, Global Sales, Meetings & Incentives, North & Central America
    Accor Jan 2019 - Oct 2023
  • Accorhotels
    Director, Global Accounts, Meetings And Events
    Accorhotels Jan 2017 - Dec 2018
    Toronto, Canada Area
    Represent AccorHotels to principal corporate and third-party accounts, connecting with clients on more than 5000+ global properties to meet needs and exceed expectations. Offer personal knowledge of over 300 destinations that are perfect for meetings and incentives. Build long-term, strategic relationships with large corporate clients via logistical expertise, customer-service orientation and attention to detail. Draw on extensive knowledge of Luxury, Lifestyle, Premium and Economy brands across Accor portfolio to determine destinations perfectly matched to the global meeting and event needs of North American customers. Focus on revenue targets, exceeding yearly goals by enriching relationships with existing client base to expand market share and exploring new business opportunities. Collaborate closely with property sales teams to: • create clear and precise communication between client and property• ensure client experience is superior• close business
  • Frhi Hotels & Resorts - Now Part Of Accorhotels
    Director, Global Accounts
    Frhi Hotels & Resorts - Now Part Of Accorhotels Nov 2011 - Dec 2016
    Toronto, Canada Area
    Represented FRHI Hotels & Resorts to dedicated deployment of strategic and key accounts. Liaised between primary accounts and properties, collaborating closely with property sales teams to ensure client needs are met and expectations are exceeded.• Enriched and deepened existing client base, developing long-term relationships through strict attention to detail, expansive knowledge of FRHI properties and customer-service focus. • Explored and developed new business opportunities, working closely with properties and customers to close business.
  • Starwood Hotels & Resorts Worldwide, Inc.
    Account Director, Global Corporate Sales
    Starwood Hotels & Resorts Worldwide, Inc. Mar 2008 - Nov 2011
    Toronto, Canada Area
    Represented Starwood Hotels & Resorts portfolio of 1000 properties located in more than 100 countries to the global customer.Developed and maintained strategic partnerships, including the creation and negotiation of preferred agreements. Penetrated existing account base to create new business opportunities. Worked closely with properties and customer to close business.Responsibilities included:• developing and executing strategic action plans• setting account revenue goals• delivering business reviews to customers on a quarterly/annual basis
  • Atlific Hotels
    National Director Of Group Sales
    Atlific Hotels May 2007 - Feb 2008
    Toronto, Canada Area
    Represented the Atlific Hotels & Resorts portfolio of 40 hotels to Corporate, Third Party and Incentive markets. Managed customer relationships by understanding the value and needs of the customer segment, using information to build profitable relationships.Focused on defined and fully qualified customer group, with the goal of penetrating deeper into those accounts to enhance sales productivity and maximize revenues. Developed strategic action plans for growth accounts.
  • Atlific Hotels
    Cluster Director Of Sales & Marketing
    Atlific Hotels Aug 2003 - Apr 2007
    Toronto, Canada Area
    Responsible for top-line hotel room revenue with the goal of exceeding budget and growing profitable market share for three hotels. Accountable for sales activities, coaching and development of Sales Team. Implemented and maintained strategic sales and marketing plan to generate top-line revenues to exceed annual budget expectations for three properties.
  • Deerhurst Resort
    Group Sales Manager
    Deerhurst Resort 2002 - 2003
    Toronto, Canada Area
  • Banff Centre For Arts And Creativity
    Group Sales Manager
    Banff Centre For Arts And Creativity 2000 - 2001
    Toronto, Canada Area

Michael Welsh, Chba Skills

Hospitality Industry Hospitality Hotels Hotel Management Meeting Planning Revenue Analysis Hospitality Management Resorts Corporate Events Event Management Event Planning Food Tourism Trade Shows Yield Management Executive Leadership Strategic Vision Customer Service Strategic Planning Customer Experience Business Strategy Business Process Improvement Sales Leadership Team Building Leadership Development Client Relations Communication Cross Functional Team Leadership Policy Development Procedure Development New Business Development

Michael Welsh, Chba Education Details

Frequently Asked Questions about Michael Welsh, Chba

What company does Michael Welsh, Chba work for?

Michael Welsh, Chba works for The Conduit

What is Michael Welsh, Chba's role at the current company?

Michael Welsh, Chba's current role is Consulting | Sourcing with Intent | Diplomacy.

What is Michael Welsh, Chba's email address?

Michael Welsh, Chba's email address is mi****@****rhi.com

What is Michael Welsh, Chba's direct phone number?

Michael Welsh, Chba's direct phone number is +141687*****

What schools did Michael Welsh, Chba attend?

Michael Welsh, Chba attended Georgian College, Northwestern University - Kellogg School Of Management, Franklin Covey, Hsmai University.

What skills is Michael Welsh, Chba known for?

Michael Welsh, Chba has skills like Hospitality Industry, Hospitality, Hotels, Hotel Management, Meeting Planning, Revenue Analysis, Hospitality Management, Resorts, Corporate Events, Event Management, Event Planning, Food.

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