Lead a team of senior analysts, tasked with the execution, reporting, and analysis of Home Lending customer satisfaction surveys. Oversee vendor relationships, end-to-end analytical projects, and collaborate with senior business partners in Home Lending to produce actionable insights that guide business strategy.

Lead a team of 13 analysts responsible for supporting a bank-wide data certification and governmental compliance effort through providing metadata information for thousands of unique data elements, spanning the entirety of JPMC's Consumer Bank data.Collaborate with team leads in SOR, landed, and modeled data environments to provide expert knowledge to bank-wide data audience. Build and maintain custom analysis for executive reporting through ETL tools and BI applications.

Provide custom ad-hoc analysis to executive leadership on a regular basis.Subjects of analysis focused within affluent client base and AML/KYC compliance. Topics of analysis included customer behavior pattern analysis, product/portfolio likelihood analysis, geographic correlation in customer and banker performance, behavior and portfolio analysis of non-resident alien portfolios. Used ETL tools to efficiently glean insights from relational databases with millions of… Show more Provide custom ad-hoc analysis to executive leadership on a regular basis.Subjects of analysis focused within affluent client base and AML/KYC compliance. Topics of analysis included customer behavior pattern analysis, product/portfolio likelihood analysis, geographic correlation in customer and banker performance, behavior and portfolio analysis of non-resident alien portfolios. Used ETL tools to efficiently glean insights from relational databases with millions of observations. Analysis drove executive decisions which directly led to actions on 200k+ accounts. Provided knowledge on SAS usage to new analysts to build a more efficient and collaborative work environment. Show less

--Risk Manager over general and special projects--Broad applications in risk management analysis, including but not limited to: -migration analysis -database investigation -model validation -scorecard analysis--Extensive use of SAS and Enterprise Miner--Consistent interaction with vendors and line of business managers--Most frequently responsible for creation, oversight, structure, documentation, and completion… Show more --Risk Manager over general and special projects--Broad applications in risk management analysis, including but not limited to: -migration analysis -database investigation -model validation -scorecard analysis--Extensive use of SAS and Enterprise Miner--Consistent interaction with vendors and line of business managers--Most frequently responsible for creation, oversight, structure, documentation, and completion of analytical projects on regular basis. Show less

--Compiled and organized datasets of tax offenders consisting of more than 5000 observations into more accessible, efficient formats--Analyzed trends within these datasets to reach conclusions on criminal behavior, resulting in successful discovery and prosecution of more than 100 tax evasion cases