Michael Wentink Email & Phone Number

Yamaha Motor EuropeIT Infrastructure Engineer for the European IT division.------------Job history:Buysman Holding GroupFirst point of contact regarding all IT related subjects. Responsible for infrastructure, security, strategy and migrations within the holding.Certification:- IT Project Management fundamentalsExams passed- IT Strategy fundamentalsExams passed------------Bovertis B.V.Worked for 6 years as IT professional at Bovertis. Maintenance of cash registers and managing the IT of different retailers at Schiphol airport and a wide variety of customers all around Europe.Certification:- ITIL V3Graduated for ITIL foundations V3. - Frontrange ITSM administratorCompleted the Administrator Essential Course at Frontrange Solutions in the UK. The course gave me the opportunity to manage our current servicedesk tool (Frontrange HEAT) and maintain it. Besides managing this system I have been promoted to coordinate the servicedesk at Bovertis. My main goal is to make the servicedesk more efficient so we can help our customers faster in serving their needs. Beside this new responsibility I have the task to supply the servicedesk analytics and SLM data to my coworkers for decent reporting towards our customerbase. This will positively affect our servicelevel and which than makes the servicedesk more transparant for improvement.------------Misco Nederland B.V.Experienced in inside sales acquisition and cold pitching.A business partner in the SMB, service provider when needed.I had contacts with a variety of distributors, broad liners and other specialized distributors.Got experience in outside sales and direct customer service.I have been involved in deals with the chamber of commerce (KVK) and other national and international concerns.Also have been involved with large tenders.

Listed skills include Ict, Solution Selling, Customer Service, Account Management, and 34 others.