Michael Wesolek Email & Phone Number

Flagstaff, Arizona, United States

• Client Relationship Management: Build and maintain strong, long-lasting relationships with corporate clients. Serve as their advocate within Optimum, addressing any concerns and ensuring their needs are met.• Strategic Account Planning: Develop a deep understanding of each client's business objectives and challenges. Create and execute strategic account plans to drive mutual growth and success.• Cross-functional Collaboration: Work closely with internal teams such as Sales, Marketing, and Product Development to ensure alignment with client needs and to identify opportunities for upselling or cross-selling.• Problem Resolution: Proactively identify potential issues and implement effective solutions in collaboration with clients and internal stakeholders.

Flagstaff, Arizona, United States

• Recruit, train, coach and develop sales staff on all aspects of sales which include but are not limited to, sales techniques, products, promotions, and procedures• Encourage and motivate sales team to meet or exceed sales quotas• Provide effective performance feedback to all staff and set time frames for achievement. Must also commit to following up on those expectations and maintain accountability• Use Salesforce calls and customer outreach to increase productivity and drive sales• Manage all escalated customer service issues with professionalism• Execute daily operational procedures with excellence

Flagstaff, Arizona, United States

Rotech is a national leader in providing ventilators, oxygen, sleep apnea treatment, wound care solutions, and home medical equipment. We help patients lead a more comfortable and productive life by keeping them engaged in their care and empowering them to manage their health and treatment at home.

Flagstaff, Arizona

Accountable for developing strong relationships and incorporating the importance of brand loyalty across 48 stores throughout Northern and Eastern Arizona. Additionally, successfully delivering new product launches, articulating software services, and augmentation of current information on premium wireless devices along with training on frequently updated features and benefits of a full line of devices.• Sales Management across a multichannel territory generating $12 million in Quarterly revenue.• Directly accountable for the planning and implementation of all of Samsung Electronics America's directives concerning field training of clients, coaching, ensuring, and executing proper merchandising standards.• Implemented strategic policies for sales goals that accomplished and/or surpassed expectations while dramatically impacting market share.• Leveraged channel relationships to formulate and execute a multi-state sales generation program that resulted in a $304,000 ROI.• Attended national customer facing events as a Samsung Brand Ambassador for CES in 2019 and 2020, Mobile World Conference 2019, and Samsung Unpacked 2018 & 2019 in New York City.• Recognized as 2019 national Top Performer for Northwest at Samsung National Training Meeting and 2017 2nd Half Top Performer and 2018 1st half MVP for the Arizona market.• Developed individualized go to market plan, individual development plans, and key account partnership meetings for all Northern Arizona locations.• Instituted a strong brand relationship driving product knowledge, representative skill, while focused on coaching techniques to drive end-user sell out.• Evaluate past trends and current market conditions to manage vendor partnerships and optimize performance while providing profitable growth

Flagstaff, Arizona Area

Directed the hiring and training of new team members, conducted all administration duties including inventory control, handling of customer issues, and day-to-day operations while keeping a keen focus on sales and growth. The team consistently reached sales goals regarding activations, upgrades, and accessory sales, while focusing on staff metrics and carrier projections. If there was no apparent opportunity, one was created.• Delivered excellent customer service by devoting as much time necessary to ensure the customer walked out working.• Directed and supervised all financial responsibilities for the location including P&L, cash register management, ordering supplies, and day to day expenses.• Ensured all merchandising and advertising was current and appropriately displayed including item pricing and inventory procedures.• Addressed and corrected sales staff sales techniques and product knowledge through on-going training and review of new products and services.• Provided daily, weekly, and monthly audits of paperwork to confirm that all proper procedures and policies were complied with, counseled and corrected any errors with a appropriate action plan.• Influence carrier leadership regarding strategy to achieve business objectives through unique solutions while subverting obstacles and other operational issues that arise.

Flagstaff, Arizona Area

Started as a salesperson and rose to Assist Manager in three months. Ascended to Store Manager of the Flagstaff location to oversee all operations, sales goals, and grand opening marketing. Conducted sales training daily with my team, updating salespeople of changes in product, policies, and sales procedures. Monitored sales compliance and KPI for the sales staff and if necessary, conduct one-on-one training with the sleep professional to guide them to the right sales behaviors.

Associate Of Arts - General Studies, English

Activities and Societies: Certificate in Creative WritingStudied Creative Writing and English.

High School Diploma, General Studies

Activities and Societies: Band, Chess Club, Football, and Golf.High School Student