Supporting Defense Information Systems Agency (DISA) Joint Service Provider (JSP) as part of the Engineering and Development for the Enterprise (ED-E Team.• Supporting SharePoint Sites and custom solutions created using Out of the Box, and SPFx Framework, and Power Platform tools.• Supporting of Power Platform based forms, dashboards and solutions using Power Apps, Power Automate, and Power BI.• Providing user assistance and training. Documents and updates User guides and how to materials. • Assisting Developers in Test Reviews and usability feedback. • Actively participates in product design reviews by providing creative and practical ideas and solutions in a teamwork environment.

Supporting the Department of Homeland Security (DHS) Homeland Security Information Network (HSIN) responsible for providing testing support (e.g., user testing support, production and testing environment) and management support for all applications within the HSIN boundary providing information technology capability critical to mission execution.• Conduct Daily Morning Checks on all HSIN Systems, Troubleshoot any identified issues and report to senior leadership• Update Morning meeting minutes for Senior Leadership Briefing with updated status• Download Windows Server updates.• Patch Windows Servers in Production and UAT• Create, update and maintain process for termination of all AWS servers• Terminate Server’s in AWS and update all documentation, to include server decommissioning checklist for each server, Server decommissioning for all servers in the decommissioning process• Add and Remove Servers from N2WS and Nesus• Write LACR’s and submit for approval for any change requests• Create and update JIRA task and sub-tasks.• Maintain/Update as required patching procedures documentation used for monthly Patching of UAT and Production servers.• Verify Servers are assigned to Proper Patch Groups in AWS• Respond to NAGIO’s and Splunk alerts• Update final N2WS captures and freeze when servers are terminated• Create AWS AMI’s prior to termination of EC2 instances for restoration if needed.• Use Amazon SNS to create to Send custom notifications when EC2 instances are created or terminated• After Hours On-Call support responsible for supporting any outages/issues and elevating if necessary.• Monitor Tickets in Cherwell.• Monitor Tickets in Service Now.

Support to USCG Maritime Intelligence Fusion Center Atlantic (MIFC Lant) watch floor during exercises and real-world events.Conduct intelligence community end user and watch stander training on numerous Maritime Domain Awareness analytical tools to include but not limited to WebTAS analytical software, Project Tool data mining and querying software, MASS-V (Maritime Analytical Support System Viewer) and (EPORTS) Enterprise Production & Operational Requirements Tasking System.MIFC Lant CG Portal SharePoint 2010 site collection administrator responsible for account maintenance and set-up of sites and sub-sites. Creates list libraries and custom solutions for site owners and users.Unclass and SIPR MIFC Lant Intelink Intelshare Portal SharePoint 2013 site collection administrator responsible for account maintenance and set-up of sites and sub-sites. Creates list libraries and custom solutions for site owners and users and maintain all site permissions.Homeland Security Information Network (HSIN) Site Collection Administrator for numerous Sites and pages used by the Maritime Fusion Intelligence Center Atlantic.HSIN Account nominator and approver ensuring all requests for MIFC LANT controlled sites and pages are vetted properly.As the Subject matter expert using Geographic Information System Mapping tools to include Google Earth, ARC Earth, Map of the world, and numerous other GIS to produce intelligence products and create/update kml’s for the Common Intelligence Picture (CIP) by the Coast Guard and our intelligence partners.Conduct requirements gathering for new SharePoint Development requests.As the Site SME on Maritime Domain Awareness tools in use at MIFC LANT I conduct training on how to best configure and use tools for the targeting and watch teams.Liaison between MIFCLANT and Intelligence community partners ensuring they have proper access to MDA Tools.

Senior Systems Engineer Supporting the United States Coast Guard Maritime Intelligence Fusion Center AtlanticSupport to USCG Maritime Intelligence Fusion Center Atlantic (MIFC Lant) watch floor during exercises and real world events. WebTAS account manager creating new accounts, renewing account, reactivating accounts and troubleshooting access issues for all MIFC Lant Unclass and SIPR WebTAS users. MIFC Lant CG Portal SharePoint 2010 site collection administrator responsible for account maintenance and set-up of sites and sub-sites. Creates list libraries and custom solutions for site owners and users. Unclass and SIPR MIFC Lant Intelink Intelshare Portal SharePoint 2013 site collection administrator responsible for account maintenance and set-up of sites and sub-sites. Creates list libraries and custom solutions for site owners and users. Conduct requirements gathering for new SharePoint Development requests. Meet with senior leadership to translate their business requirements into SharePoint functionality Create Custom SharePoint Sites, List, Libraries and workflows to improve process efficiency. Use SharePoint Designer to customize SharePoint sites and create workflows. Use Infopath to create custom forms to use in SharePoint. Create Custom Forms using Adobe Acrobat ProConduct SharePoint end user trainings needed. Attend monthly Configuration Control Board meeting Create custom banners and icons to use on SharePoint sites. Created customized list to track tasks assigned which will alert when a new task is submitted, if it needs to be reviewed by Configuration Control Board, when assigned when completed and any changes the required individuals get automatic updates.

Provided support to USFF N3 Maritime Operations Center (MOC) operations during exercises and real world events by training staff and watch standers in IM/KM procedures in adherence to USFF standards. Daily update of Situation Awareness page on Portal for Admiral’s SA Administer Collaboration At Sea, (CAS) and SharePoint 2013 portals. Provide general technical support for USFF personnel. Maintain and Update MOC Portal and MOC NOFORN Portal reflecting current Event/Exercise Status, providing an efficient platform on which to collaborate to provide SA for the Commander. Maintain Portal Pages libraries and folders, approve registrants, reset passwords, and train users. Approve NIPRNET and SIPRNET Portal accounts, add printers, map drives, grant permissions for all new arrivals, repair profiles, and remap drives and printers when computers experience technical issues. Develop, Design and manage Web sites to facilitate information sharing and archiving to support USFF. SharePoint Administrator responsible for building and maintaining classified and unclassified SharePoint Portals ISO daily Operations, Exercises and emergent real-world crisis events. Identified Director Maritime Operations Information Management requirements and present technical proposals to N3/N5 Leadership. Information Systems Security Officer (ISSO) enforcing security policies ensuring Information Systems (IS) are operated, used, maintained and disposed of IAW security policies and procedures. Initiate protective or corrective measures if a security discrepancy is identified. Ensure all assigned users complete required periodic/annual security and IA Awareness training. Conduct Security audits and ensure that audit trails are reviewed and archived for future retrieval. Submit, Process and File all user Agreement forms (SAAR-N) for NIPRNET, SIPRNET, CENTRIXS , JWICS.

Maintain NSWCCD SharePoint (Capstan) production and development environment. Create custom sites and pages Create Custom Worflows Create Custom ListsResponsible for IAVA mitigation on all serversEnsure full backups are conducted weekly and incremental backups are conducted daily of all SharePoint Servers.Gather Requirements, identify scope and create sharepoint solutions to include: Revised help desk ticket tracking sytem New travel planning tracking system Custom new employee check-in list. Custom InfoPath forms to feed SharePoint lists.Maintain all Server Accounts in Active Directory.Add/Update/Delete User accounts on RDT&E Network.Conduct weekly, monthly and quarterly DMZ Server Maintennace.Respond to Help Desk tickets in a timely manner and documenting all help desk requests.Create/Rebuild/Delete Print Queue's as needed and ensure all printers being served by print server are operational.NSWCCD Prosoft Site lead responsible for all ProSoft on-site employees

Maintain SharePoint Development Environment in SarePoint 2007 and SharePoint 2010.

Program Manager for 20 employees on 3 different sites in Norfolk and Suffolk, Virginia On the US Joint Forces Command Contract

Develop intermediate and advanced MOSS (Microsoft Office Sharepoint Server) classroom training.Develop intermediate and advanced MOSS (Microsoft Office Sharepoint Server) self paced computer based training.Facilitate weekly intermediate and advanced MOSS (Microsoft Office Sharepoint Server) hands-on classroom training.Create customized user training for newly developed one of a kind custom MOSS Applications.Help end users in creating new USJFCOM portal sites to meet the individual directorate requirements.USJFCOM Content Manager on numerous USJFCOM pages and sites.

Analyzes and evaluates customer Information Technologies (IT) funding requirements to ensure the requests are feasibly possible; technically sound; consistent with long range IT transition plans; work within the current budget and manpower constraints and provide the results expected by the customer. Requests are acted upon immediately or within constraints of available IT resources. Action is tracked through IT taskers, project plans and/or e-mail. All work is performed with minimal management oversight.Assist clients with the writing of Abbreviated System Decision Papers (ASDP'S), Information Technologies Requirements Request (IRR's) and Government Credit Purchase Card (GCPC) forms and validate requirements within the documents. Route documents via chain of command for approval. Process all Funding documents for USJFCOM and all subordinate commands and ensure all completed documentation is filed and entered in Access database for easy retrieval if so warranted.Ensure all IRR's and Funding Documents are entered into the ProSight Primavera Project and Portfolio Management database. Analyze data in ProSight to ensure directorates do not exceed funded budget for IT.In the absence of the J6 Chief Information Officer (CIO) Chief of Staff (COS) Tasker manager, reviewed and processed all CIO COS Taskers on the NIPR and SIPR network ensuring they were forwarded to the proper individuals, acted on in a timely manner and once completed closed out in accordance with CIO directives.

Analyzes and evaluates customer Information Technologies (IT) requirements to ensure the requests are feasibly possible; technically sound; consistent with long range IT transition plans; work within the current budget and manpower constraints and provide the results expected by the customer. Requests are acted upon immediately or within constraints of available IT resources. Action is tracked through IT taskers, project plans and/or e-mail. All work is performed with minimal management oversight.Determine client requirements by attending meetings, learning the client current processes, documenting the requirements, writing system and program specification and obtaining client approval. Conducts interviews with clients and trains clients on supported applications.Provides support to clients by conducting detailed analyses of process flows, producing feasibility and cost analyses, understanding multiple client interactions, writing request for proposal, developing and administering vendor contracts and preparing reports and presentations. Interface directly with supported end-users to provide advanced hardware, software, network, and applications problem resolution. An expert with industry standard desktop operating systems and office automation software suites.Procure cost estimates for hardware and software with vendors and act as an interface between the client and vendor assisting client with procurement of required equipment.Assist clients with the writing of Abbreviated System Decision Papers (ASDP'S), Information Technologies Requirements Request (IRR's) and Government Credit Purchase Card (GCPC) forms and validate requirements within the documents. Route documents via chain of command for approval. Process all Funding documents for USJFCOM and all subordinate commands and ensure all completed documentation is filed and entered in Access database for easy retrieval if so warranted.