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Michael Whitehurst Email & Phone Number
Director of Customer Experience
at
Lightning AI
1 work email found
@everbridge.com
5 phones found area 713, 818, 888, and 781
LinkedIn matched
✓ Verified May 2026
4 data sources
Profile completeness 86%
Current company
Role
Director of Customer Experience
Location
Los Angeles, California, United States
Company size
Who is Michael Whitehurst? Overview
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Quick answer
Michael Whitehurst is listed as Director of Customer Experience at Lightning AI, a company with 89 employees, based in Los Angeles, California, United States. AeroLeads shows a work email signal at everbridge.com, phone signal with area code 713, 818, 888, 781, and a matched LinkedIn profile for Michael Whitehurst.
Michael Whitehurst previously worked as Director of Customer Experience at Voltage Park and Senior Director of Customer Success at Vapor Io.
Company email context
Email format at Lightning AI
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{first}.{last}@everbridge.com
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AeroLeads found 1 current-domain work email signal for Michael Whitehurst. Compare company email patterns before reaching out.
Profile bio
About Michael Whitehurst
As I look back on my career I find that customer experience has been at the center. From my very first technology job with Rentsys to my recent role leading customer success at Vapor.io, the customer has been my main focus. During my time in the trenches at NetIQ I had the opportunity to hone my expertise and quickly become a lead and mentor for other technicians. As the Marshal product group was spun out of NetIQ I stepped into a leadership role where I was able to build the global technical support organization from the ground up. As the company revenue grew 25% per year I found efficiencies that allowed my budget to remain relatively flat despite our fantastic growth.At Everbridge I was able to apply this experience and build a technical support team that was both efficient, and quality focused. My leadership team and I were able to drive constant improvements in customer satisfaction metrics and were proud to run the department with the highest employee satisfaction in the company. The startup environment at Vapor.io gave me the opportunity to wear many hats and serve both internal and external customers. Externally I was responsible for our field service team, network operations center, customer onboarding, and ongoing customer support. Additionally I administered many of our internal business systems ensuring that teams within sales, marketing, finance, and operations were set up for success. Technology and customer success will always be in my blood, and I am open to opportunities.
Listed skills include Saas, Enterprise Software, Cloud Computing, Security, and 18 others.
Current workplace
Michael Whitehurst's current company
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Lightning Ai
9 roles · 27 years
Michael Whitehurst work experience
A career timeline built from the work history available for this profile.
Director Of Customer Experience
Senior Director Of Customer Success
CurrentIn true startup fashion I wore many hats at Vapor.io including running our field service team, network operations center, customer onboarding, customer support, and internal business systems.
May 2019 - Present
Vice President, Technical Support
Everbridge is the premier provider of emergency alerting services in the world. They have experienced amazing growth since their inception in 2002 and I shepherded the Technical Support organization through a significant growth phase that included going public.
Dec 2013 - Sep 2018
Founder/Advisory Board Member
Spokegrenade
SpokeGrenade manufactures and sells high powered bicycle lights and other cycling accessories. Launching SpokeGrenade was an amazing learning experience. It gave me the opportunity to learn aspects of a products based business that I had previously not been exposed to in my career. Specifically I was able to grow my knowledge of product sourcing.
Nov 2010 - Dec 2013
Director, Saas Operations
As the technical support organization matured I shifted to an emerging department. M86 had committed to moving to the cloud and I stepped up to build the team that would oversee operations. Since it was a new venture for the company I again found myself building from scratch. Several customer facing SaaS initiatives were put on my plate and work began. As.
Feb 2011 - May 2012
Director, Global Technical Support
As NetIQ was preparing to be acquired by Attachmate they began divesting of various non-core assets. The Marshal product suite was one of those. When the deal finally closed in December 2005 I took on the role as head of global support. We were able to leverage the NetIQ team for a few months but my first order of business was building our team from.
Dec 2005 - Feb 2011
Team Lead - Apac Support
After Joining NetIQ I quickly ascended into a leadership role. I was placed in charge of the Asia-Pacific (APAC) support team and oversaw their daily operations. My primary responsibility was to ensure that our SLAs were being met by reviewing the team's queues and providing guidance. In this role I developed many of the tactical customer experience tools.
Mar 2003 - Dec 2005
Systems Monitoring Specialist
One part of the Enron story that often gets lost is the innovative way that the company embraced technology. For example, we were early adopters of various communication technologies, including blackberry, Nextel 2-way, and were the first enterprise site to roll out Exchange 2000. I was proud to be part of that effort and held several positions before.
1999 - 2002
~3 yrs
FAQ
Frequently asked questions about Michael Whitehurst
Quick answers generated from the profile data available on this page.
What company does Michael Whitehurst work for?
Michael Whitehurst works for Lightning AI.
What is Michael Whitehurst's role at Lightning AI?
Michael Whitehurst is listed as Director of Customer Experience at Lightning AI.
What is Michael Whitehurst's email address?
AeroLeads has found 1 work email signal at @everbridge.com for Michael Whitehurst at Lightning AI.
What is Michael Whitehurst's phone number?
AeroLeads has found 5 phone signal(s) with area code 713, 818, 888, 781 for Michael Whitehurst at Lightning AI.
Where is Michael Whitehurst based?
Michael Whitehurst is based in Los Angeles, California, United States while working with Lightning AI.
What companies has Michael Whitehurst worked for?
Michael Whitehurst has worked for Lightning Ai, Voltage Park, Vapor Io, Everbridge, and Spokegrenade.
How can I contact Michael Whitehurst?
You can use AeroLeads to view verified contact signals for Michael Whitehurst at Lightning AI, including work email, phone, and LinkedIn data when available.
What skills is Michael Whitehurst known for?
Michael Whitehurst is listed with skills including Saas, Enterprise Software, Cloud Computing, Security, Management, Network Security, Salesforce.Com, and Virtualization.
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