Wieler Made is a key player in building high-performing teams, efficient operations and environmentally responsible working practices. As a project manager, consultant, and coach, I have been defining B2B & B2C strategies and have a proven track record of sustainably transforming business and commercial landscapes for over twenty years. I've orchestrated the successful rollout of global sales initiatives, concept development, marketing strategies, and high-impact events for Hospitality and FMCG leaders. Our clients include giant brewers and distillers, digital publishers, and international transport hubs.

Circular Unity a SaaS platform, has been redefining sustainability reporting, compliance and operations through AI-assisted automation. Deep knowledge of sustainability reporting frameworks and an empasis on growing carbon literacy thoughout our international network has made Circular Unity a multi-award winning leader in GHG, ESG & Circularity reporting.

Appical, a leader in onboarding solutions, specializes in creating customizable white-label mobile apps for various markets and sectors. These solutions enhance efficiency and reduce time-to-productivity for new hires. My role involved extensive analysis, strategic planning, and effective communication with client representatives to deliver optimal results.I led the Customer Success Department at Appical, directly engaging with key international clients such as Pepsico, Boskalis, and Siemens. As Customer Experience Director (CXD), I was hands-on in managing client relationships, ensuring their onboarding processes were streamlined and effective.Customers inclued: Heineken, ASML, AON, AEGON, European Investment Bank, Smit Lamnalco and many more.

On behalf of Air France/KLM, I conducted comprehensive evaluations of international flights departing from Amsterdam Schiphol Airport. My role involved detailed assessments of ground operations, ticketing, landside/airside processes, departures, and in-flight operations, including Airport Ticket Offices (ATOs) and City Ticket Offices (CTOs).By meticulously analyzing service delivery and efficiency standards throughout the entire journey, I identified areas of excellence and recognized outstanding individuals. I also pinpointed service discrepancies and areas for improvement. These monthly evaluations took me to destinations worldwide, ensuring a consistently high standard of service.