Michael Wilkins is a Sr. Director, End User Services at CBRE. He possess expertise in service delivery, management, vendor management, information technology, change management and 33 more skills. Colleagues describe him as "Mike was one of the best managers I've ever been lucky enough to work for. He's level headed and listens to both sides of the story to make good, sound, fair decisions. I loved that he was approachable, would listen to feedback, and then act on concerns that I had. He was also great at delivering feedback and helping me to better myself in our company. He acted incredibly professionally in an environment that was plagued with adversity, always remembering what the focus of his… Show more" and "I have worked with Mike from 2006 to 2009, when I was responsible at FOSSIL for the IT-Operations EMEA. Mike managed the Global Service Desk at FOSSIL. He showed great ownership on international Service Desk Mgmt topics, related to process framework, IT practices & methods, as well as international Service Desk tool Implementation/Deployment/Improvement activities. Mike mastered all operational and project topics with a great team approach across the regions AMERICAS, EMEA and… Show more"