Michael Williams Email and Phone Number
Michael Williams work email
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Michael Williams personal email
Highly-accomplished IT Network senior manager with progressively responsible experience managing major network initiatives, high-level network designs and deployments, as well as coordinating technical issues with clients, vendors and internal teams across diverse and challenging environments. Strengths include:• Demonstrated success maintaining efficient and trouble-free operation of all local and remote data communication as well as maintaining up-to-date documentation of network design, operations and procedures. • Strong critical thinking skills with a consistent record of anticipating problems and finding solutions while exhibiting superior judgment and a balanced, realistic understanding of issues.• Proven ability to translate complex concepts into actionable information.• A proactive leadership style that instills confidence in peers and staff.
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Senior Solutions EngineerEnvision Technology Advisors Oct 2019 - PresentPawtucket, Rhode Island, UsDesign solutions to meet customer’s needs. Utilizing traditional IT Methods, Cloud first methods, and Zero Trust Security models. Clients range from 50-2,000 employees. Co-Managing vendor relationships with a heavy focus on Microsoft partnerships. Focusing on improving customer operational outcomes. Supports over 4-million-dollar lines of business solutions.
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Board MemberMetaa Jul 2018 - Sep 2019Massachuesetts Educational Technology Administrators Association Our mission is to unite Massachusetts PK-12 Educational Technology Administrators – public, private, independent, charter, parochial – into one professional association for the purpose of advocating for and supporting the vision, policies, practices, and funding for historical, current, and cutting edge technology within all aspects of teaching, learning, and professional productivity.METAA began when a group of Massachusetts Technology Directors, meeting as a special interest group of MassCUE, decided it was worthwhile and important to have a professional organization whose advocacy efforts, goals, and professional development activities were all in support of the school technology leader – Technology Director or CIO or CTO. From that original, small special interest group METAA has grown to be a statewide organization. -
Director Of Information TechnologyIndependent School, Brookline, Ma Jan 2006 - Sep 2019Modernized technology for business operations and spearheaded technology in the classrooms. Built a work, teach, learn anywhere model. Developed a 1-1 program from grades 4-12. Utilizing Microsoft 365 to empower learning and business operations. Focused on continual improvements in staff and student empowerment. Altering the teaching mindset with a teach anywhere/ learn anywhere methodology. Designed program improvements Pre-k-12. Supported over 600 students, 170 faculty, and 25 business office staff. Maintained 99.9% uptime.
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Senior Program ManagerCbe Technologies, Boston, Ma Sep 1999 - Dec 2005Co-creator of Managed Service offerings supporting small to medium sized businesses. Utilizing my prior experiences in Enterprise support to develop enterprise level support that was obtainable to these customers. Managed deployment of services, customer expectations, and enhancing service offerings. Managed support desk staff and designed team improvement plans. Supported 8-million-dollar managed services revenue stream.
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Network Operations Supervisor, Northeast OperationsRcn, Internet Operations Jan 1999 - Aug 1999Duties included monitoring employee and call resolution performance metrics, overall performance of the team, and ensuring proper coverage of the operations center. Functioned as a Tier II technical resource for call escalations on customer and backbone circuits.
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Manager Of Support ServicesBisys Networking Services 1994 - 1999Managed a team of 12 people to ensure delivery of all support contracts maintaining a high level customer satisfaction level. Duties included call management, remote server support and customer reporting. Networks supported included Microsoft, Banyan, Novell, Wellfleet, 3Com and others.
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Manager Of Information Technology/ServicesBisys Networking Services 1995 - 1998Managed Network Operations for the business, 7x24 hour monitoring service, corporate phone system, call queuing service and corporate firewalls. Duties included design, implementation, upgrades, patch management, and monitoring.
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Senior Systems EngineerBisys Networking Services 1991 - 1994Designed, implemented, and supported for Microsoft, Banyan, and Novell servers; design, implementation and support of Wellfleet and 3Com among other routers.
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Systems EngineerBisys Networking Services 1989 - 1991Designed, implemented, and supported for Microsoft, Banyan, and Novell servers.
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Systems TechnicianBisys Networking Services 1987 - 1989Designed, implemented, and supported for PCs, printers, and sharing devices.
Michael Williams Skills
Michael Williams Education Details
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Bentley UniversityBs Business Management
Frequently Asked Questions about Michael Williams
What company does Michael Williams work for?
Michael Williams works for Envision Technology Advisors
What is Michael Williams's role at the current company?
Michael Williams's current role is Senior Solutions Engineer at Envision Technology Advisors.
What is Michael Williams's email address?
Michael Williams's email address is mw****@****ton.org
What schools did Michael Williams attend?
Michael Williams attended Bentley University.
What are some of Michael Williams's interests?
Michael Williams has interest in Family, Friends And Having A Great Time.
What skills is Michael Williams known for?
Michael Williams has skills like Security, Servers, Cloud Computing, Networking, Data Center, Managed Services, Cisco Technologies, Infrastructure, Windows Server, Disaster Recovery, Wireless Networking, Troubleshooting.
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