• Act as the primary point of contact for a federal enterprise client, conducting daily meetings to ensure alignment on project goals and priorities.• Develop and maintain comprehensive project plans, timelines, and deliverables, ensuring adherence to scope, budget, and schedule.• Manage development requests, translating business needs into technical requirements through user stories and wireframes.• Design and implement visually appealing and user-friendly websites using HTML and CSS, enhancing user experience and accessibility.• Collaborate with developers and stakeholders to test and integrate APIs using Postman, ensuring seamless data exchange and system functionality.• Drive effective communication across cross-functional teams to align on milestones, track progress, and deliver successful outcomes.

• Contributed to the development and refinement of artificial intelligence systems by designing coding prompts, evaluating AI-generated code, and providing targeted feedback for continuous improvement

• Successfully coordinated with Account Managers and other key stakeholders to capture and prioritize project information accurately. Effectively guided the planning and implementation of multiple SaaS projects, ensuring alignment with the company's strategic objectives and operational standards.• Led two dynamic teams of developers, embracing both Agile/Scrum and Kanban frameworks. Provided clear direction and support, fostering an environment of accountability, innovation, and continuous improvement. Trained and mentored team members, enhancing their project management competencies and promoting a culture of excellence.• Maintained open and effective communication with all project stakeholders, both internal and external. Conducted daily stand-up meetings to ensure alignment, address challenges, and facilitate decision-making processes.• Proficient in utilizing project management software to meticulously track project requirements, status, deliverables, and costs. Regularly presented comprehensive reports detailing project progress, obstacles, and solutions to stakeholders, ensuring transparency and informed decision-making.

• In an accelerated growth environment at Appetize Technologies, a SaaS B2B/B2C software development startup, I leveraged my strategic vision and project management expertise to drive significant product and service enhancements. Starting as the company's seventh hire and quickly ascending from Regional Account Manager to Project Manager, and ultimately to Senior Project Manager, I played a pivotal role in shaping the project management landscape and fostering client relationships.• Spearheaded diverse teams focused on third-party API development, partnership integrations, and UI/UX redesigns. Led the transformation of project management practices from foundational to advanced levels, aligning with rapid organizational growth and market demands.• Managed a broad spectrum of projects, from technical enhancements to customer experience improvements. Coordinated with multiple departments, ensuring projects were delivered on time, within scope, and in alignment with strategic business objectives.• Instrumental in enhancing client satisfaction, evidenced by an increase in the overall client satisfaction rating from 81% to 93%. This achievement stemmed from my hands-on approach in redesigning and implementing a customer-centric UI/UX, coupled with effective management of client expectations and deliverables.• Collaborated closely with the sales and executive teams to draft, negotiate, and finalize all client Statement of Work (SOW) contracts. This ensured clarity, alignment, and adherence to project scopes, timelines, and deliverables, contributing to heightened client trust and retention.

• Led a team of 10 specialists for enterprise software solutions delivery.• Successfully delivered over 30 product software and hardware upgrades.

• As the Owner and Operator of Café Colore, managed 20 table culinary, dining room, and support staff and oversaw all operational, financial, human resources, supplier and inventory management, sales, and marketing activities.• Able to drive revenue growth of over 30% one year after acquiring the business from the previous owner through marketing and administrative measures.