Michael Wilson Email & Phone Number

Nsw

General Practitioner (Urgent Care Clinics) and Allied Health professionals' recruitment across NSW and the ACT.

Dapto, New South Wales, Australia

Purpose of role - Support and supervision of Support Workers and office staff ensuring compliance across all relevant legislations. Drive policy and procedure and contribute to strategy development and participate in strategy execution. These duties encompass comprehensive responsibilities within a disability and care agency, ensuring high-quality service delivery, regulatory compliance, and continuous improvement.• Supervision• Coordination• Strategic Planning• Client… Show more Purpose of role - Support and supervision of Support Workers and office staff ensuring compliance across all relevant legislations. Drive policy and procedure and contribute to strategy development and participate in strategy execution. These duties encompass comprehensive responsibilities within a disability and care agency, ensuring high-quality service delivery, regulatory compliance, and continuous improvement.• Supervision• Coordination• Strategic Planning• Client Relations• Service Delivery• Quality Assurance• Leadership Training• Performance Evaluation• Regulatory Compliance• Lead the preparation and response to the Aged Care Safety and Quality Commission Audit.• Policies and Procedures• Documentation• Budgeting• Cost Control • Undertake cost and contracts reviews to ensure best value for money and ROI• Billing• System Implementation• Data Analysis• Risk Assessment• Crisis Management• Feedback Loop• Process Improvement • Initiate and monitor change and cultural transformation.• Innovation• Partnership Development• Attend networking events, expo’s and affiliated functions.• Advocacy• Performance and Culture • Disciplinary actions for internal and external staff. • Promote a high-performance culture where Employees are valued and heard. • Promote employee engagement. • Act as a confidant and coach. • Measure performance regarding its effectiveness and efficiency. • Promote and audit Employee engagement. Attract, develop and retain employees• Client Outcomes• Manage and resolve complaints from Clients Show less

We realise that clients choose which agency they want to work with; at EWC we also choose which clients we would like to work with. Eva Wilson Consulting never wants to become a volume recruiter, likened to a ‘sausage factory’ where consultants lose sight of why they are really working for clients. We only want to work with people who also give 100% to the process. After all, you are employing us to consult and to find the best solution possible for you – and if we can be really honest, we… Show more We realise that clients choose which agency they want to work with; at EWC we also choose which clients we would like to work with. Eva Wilson Consulting never wants to become a volume recruiter, likened to a ‘sausage factory’ where consultants lose sight of why they are really working for clients. We only want to work with people who also give 100% to the process. After all, you are employing us to consult and to find the best solution possible for you – and if we can be really honest, we like to think our fee is warranted and that you get real value for your money. Show less

Wollongong, New South Wales, Australia

October 2022-Present- Project part timeReal Life Assistant (NDIS) Transition to mainstream employmentReal Life Assistants run a number of businesses where NDIS participants can gain the skills required to achieve mainstream employment.My role is to develop, through the discovery process, the Workmates program which seeks to further these skills and determine what additional training and learning will be required for individuals to transition in to mainstream employment.I… Show more October 2022-Present- Project part timeReal Life Assistant (NDIS) Transition to mainstream employmentReal Life Assistants run a number of businesses where NDIS participants can gain the skills required to achieve mainstream employment.My role is to develop, through the discovery process, the Workmates program which seeks to further these skills and determine what additional training and learning will be required for individuals to transition in to mainstream employment.I am also building a number of partnerships and alliances with similar program providers as well as using my network (developed throughout my recruitment experience) to attract employers to contact Real Life when they are looking for staff and helping them to overcome any barriers to employment. Show less

Sydney, Australia

NatRec ANZ is a network of Specialist Recruiters. They are building their futures and have a vested interest in sourcing the best possible talent for your business and creating career paths for individuals.I provide support and guidance for Consultants, Associates and Partners who have chosen to join the NatRec ANZ team in NSW.

Account Management of large FMCG company. New business development opportunities across Commercial, Accounting & Finance, Engineering and Government Divisions

• Management of office staff and field carers • Design and delivery of a comprehensive and consistent hiring process of all carers and client procedures including pre-interview screening forms, reference forms and new client procedure forms• Work closely with OT’s, social workers and discharge planners as well as ambulance services in assisting patients returning home from hospital, day surgery and other surgical procedures• Liaise with service providers to ensure the home… Show more • Management of office staff and field carers • Design and delivery of a comprehensive and consistent hiring process of all carers and client procedures including pre-interview screening forms, reference forms and new client procedure forms• Work closely with OT’s, social workers and discharge planners as well as ambulance services in assisting patients returning home from hospital, day surgery and other surgical procedures• Liaise with service providers to ensure the home environment is safe and adequately set up for clients to live in• Liaison with Community Palliative Care Teams• Maintain strong relationships with community teams to ensure ongoing care is provided• Management of carer pay rates• Established all OH&S policies, risk policies, fire evacuation procedures, RSF prevention strategy and preventative exercises• Established firm internal policies for management of office procedures and staff including employee review policies and quarterly review forms • Management of reporting procedures• Negotiations on supplier agreements• Assist in the development of scopes of work, plans, budgets as well as project manage tasks • Upholding and enforcing strict code of conduct, practice and ethics for carers• Review and file major Preferred Supplier Arrangement submissions • Credit control up to and including referral to debt collection agency• Internal recruitment of all office and accounts staff• Orientate all new office staff in company procedures• Business development across all Sydney and Melbourne regions – including nursing homes, private/public hospitals, government and semi-government organisations• Actively participate in and promote CQI (Community Quality Improvement)• Re-organise and set up new office product ordering process resulting in reduced costs• Continual personal approach with patients and clients including personal duties as and when required without question. Show less

• 360 degree Recruitment duties• Account management of National Australia Bank, AMP and MLC accounts plus other clients under Preferred Supplier Agreements

• Responsibilities included – full 360 degree Recruitment duties.ACHIEVEMENTS 2IC to Team Manager Trained new consultants Account management of major clients Pushed Julia Ross ahead of competitors for major account – Chubb Australia for Finance & Accounting roles through sustained marketing and generation of repeat business.

Ba Hons, Consumer Services Management

Activities and Societies: Swimming team

Education record