I’m a solutions-oriented extrovert with over a decade of professional experience in customer service, mentorship, and administrative support.I thrive on bringing order to chaos and making people’s lives easier.I’ve spent the past five years of my life mentoring students and working as a freelance musician. I’m now looking to switch gears from college admissions and grow in an exciting, new industry! My skill set most closely translates to administrative assistant, executive assistant, and receptionist roles.Some relevant things I’ve done/still do:🔷Coordinate weekly meetings for 10-20 students across different time zones, managing complex calendars, preparing agendas, meeting minutes, follow-up reports, and email correspondence🔷Answered phones, greeted visitors, handled mail, and managed the extensive schedule of the then-Harvard Alumni Association Director of Reunions🔷Directed a 12-person professional acapella group that tours 11-17 countries each year, developing and managing the annual rehearsal calendar and booking domestic/international travel arrangements🔷Managed a team of 40 at McDonald’s, rendering exceptional customer service daily while boosting training quality by 20% and increasing sales by 10%🔷Secured a Certification in Administrative Assistance (CAA) from the National Career Certification Board and a Notary Public license from the State of New YorkLet’s connect! Whether it’s to explore potential job opportunities, discuss my qualifications, or challenge me to a lively game of chess, feel free to reach out at michael.a.wingate@gmail.com or shoot me a DM here!Skills: Calendar management, schedule coordination, coordinating meetings, drafting correspondence, booking travel arrangements, expense reports, greeting visitors, handling mail, faxing, filing, scanning, interpersonal communication, administrative support, executive support, employee training and onboarding, project management, event planning, Microsoft Office (Excel, PowerPoint, Outlook, Word), Zoom, strong working knowledge of finance and investments from years of teaching Entrepreneurship
Listed skills include Administrative Assistance, Human Resources, New Hire Orientations, People Management, and 16 others.