Michael W. Johnson, Ssm Email and Phone Number
Michael W. Johnson, Ssm work email
- Valid
Michael W. Johnson, Ssm personal email
Certified SAFe Scrum Project Manager with extensive experience across multiple industries, consistently providing excellent customer service. Skilled in project management, customer experience, strategic planning, operations management, and process improvement. Dynamic and client-centric, with a results-oriented approach in telecommunications and customer service. Expert in leveraging innovative troubleshooting tactics to deliver effective solutions, ensuring exceptional outcomes for clients and customers. Strong analytical skills, including collecting, extracting, synthesizing, and summarizing applicable data, performing root cause analysis, and implementing recommended scalable solutions. Proven ability to quickly assess issues and challenges, utilize applicable data and innovative methodologies and develop solutions in the best interest of long-term gain for the client/customer. Extensive experience developing and nurturing relationships through collaborative engagements with executive leadership, operations management, peers, and clients. Ensuring projects are completed on time, within budget, and to the required quality standards.
-
Specialist Network Project Manager - Construction ManagementAt&THouston, Tx, Us
-
Specialist Network Project Manager - Construction ManagementAt&T Nov 2023 - PresentDallas, Tx, Us-Develop and manage complex OSP technical project plans to completion within time and resource constraints. -Analyzes proposed projects, develops detailed project plan schedules, and identifies and assembles a project team; performs (either directly or through other project managers) scheduling, tracking, reporting, risk analysis, cost management, variance analysis, change management, evaluation, and control of complex technical projects; establishes and manages critical contractual relationships with customers and/or external vendors. -Leads technical business initiatives' design, implementation, and production life cycle (e.g., business case analysis, feasibility analysis, and market research); may lead and/or manage multiple interrelated projects or a family of strategic programs. This includes vendor management. -May use Scrum or Agile development techniques and tools for team collaboration, issue tracking, and backlog management. Responsibilities could include sprint planning, iteration meetings, sprint backlog management, and other agile management activities. -
Network Force Load Analyst - Construction ManagementAt&T Feb 2022 - Nov 2023Dallas, Tx, Us-Forecasts, prioritizes, and schedules daily activities related to growth, sustaining, and major network changes/upgrades, as well as damage-related emergency requirements regarding construction & and engineering, installation, and repairs in the Network. Strong peer/team working relationship.-Coordinates the maintenance support or Network Build activities across a specified geography, including growth, sustaining, and significant network changes/upgrades.-Using Scrum or Agile development techniques and tools for team collaboration, issue tracking, and backlog management.-Assesses force-to-load requirements based on anticipated incoming engineering work orders, service order demands, damage-related emergency requirements, and significant project requirements.-Identifies force movement to meet needs.-Ensures that all required work activity is performed promptly and meets customer and company specifications.-Schedules field personnel responding to critical situations.-Complies with applicable FCC Network outage reporting requirements.
-
Premise Network Technician - Field OperationsAt&T Jan 2016 - Jan 2022Dallas, Tx, Us• Accountable for maintaining the integrity of multiple business and residential customer accounts and the numerous network elements they contain. • Work both inside and outside, performing hardware installations, routine maintenance, and interpreting reports. • Utilize troubleshooting skills to identify and resolve complex system hardware/software problems and execute engineering work orders. Manage the cultivation, execution and delivery of sales and services to local and regional accounts in the Enterprise and mid-market segment. • Strong computer skills and knowledge using all Windows products. Understanding of outside plant, aerial cable, poles, and guying. Knowledge of buried cable and placement by reading software provided by AT&T. • Educated with strong math skills and far above average communication skills from previous experiences. Self-starter with over 5 years of knowledge in AT&T databases.• Installing, maintaining, and repairing residential cable infrastructure • Performing maintenance on existing cabling systems • Testing newly installed or relocated cables according to company specifications
-
Lead Gmp Technician / Johnson & Johnson-Mcneil PharmaceuticalsSbm Management Services, Lp Aug 2013 - Dec 2015Mcclellan, California, UsSuccessfully developed strategic relationships with customers. Strategically managed budgets to adhere to financial targets.Instilled the highest safety standards in the industry with on-going safety training. Gained the skills needed to ensure a high level of employee satisfaction. Developed and implemented sales strategies to expand business opportunities. -
Production CoordinatorMatrax Productions Jun 2008 - Apr 2013Developed and maintained the company's production schedule. Supervised all aspects of post-production, including editing, audio, voice-over sessions, and client sessions. Served as liaison between company and client; client and writer; writer and freelance crews. Acted as change management liaison and change lead in communicating important business initiatives. Communicated messages to team in a positive manner that conveys connection to the business strategy, customers and employees.
-
Studio ManagerMatrax Productions Jun 2003 - Jun 2008Provided customer service by greeting and assisting customers in a friendly manner and referred then to appropriate staff, responded to customer inquiries and complaints, and determined necessary action.Scheduled studio time with clients and receive work orders for instruments or specific instruction that will be needed during the clients' visit. Set up microphones before recording sessions, adjusted microphones during the session for the best audio results.Prepared for a recording or mixing session by setting up previously recorded audio tracks in line with the recording engineer’s preferences. Assisted engineers in maintaining station operations through preventive and corrective maintenance and assist in maintenance and support of computer networks and related systems.
-
Street Team MemberDef Jam Recordings 2002 - 2003New York, New York, UsAdvertising artist and events.Spreading brand awareness through word-of-mouth marketing techniquesDistributing posters, stickers, and flyers throughout communitiesConvincing consumers to attend events or purchase productsOperating as the “face” of a brand in physical networksAttending relevant events to promote their brandTransporting promotional materials to and from various locationsOffering exclusive giveaways, promotions, or trials of a company’s product
Michael W. Johnson, Ssm Education Details
-
Prairie View A&M UniversityAnd Related Support Services -
Lone Star CollegeBusiness
-
The Art InstitutesRecording Arts Technology/Technician
Frequently Asked Questions about Michael W. Johnson, Ssm
What company does Michael W. Johnson, Ssm work for?
Michael W. Johnson, Ssm works for At&t
What is Michael W. Johnson, Ssm's role at the current company?
Michael W. Johnson, Ssm's current role is Specialist Network Project Manager - Construction Management.
What is Michael W. Johnson, Ssm's email address?
Michael W. Johnson, Ssm's email address is mj****@****att.com
What schools did Michael W. Johnson, Ssm attend?
Michael W. Johnson, Ssm attended Prairie View A&m University, Lone Star College, The Art Institutes.
Free Chrome Extension
Find emails, phones & company data instantly
Aero Online
Your AI prospecting assistant
Select data to include:
0 records × $0.02 per record
Download 750 million emails and 100 million phone numbers
Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.
Start your free trial