Michael Woltz Email and Phone Number

Support the local and wide-area network and provide help desk services to more than 1,000 judicial, professional, and support personnel throughout the New York State court system across eight western New York counties.Perform hardware and software installations at remote sites; diagnose and troubleshoot PC, network, cabling, and connectivity issues; administer computer accounts for court personnel, and configure and diagnose mainframe and database client applications. Provide training to all personnel on court system applications and their use. Support Ethernet-based and wireless LAN systems, and WAN in a Windows / IP based network infrastructure. Install, configure, troubleshoot and support the organization’s IP-based phone and fax system, and video conferencing equipment. Troubleshoot and support the Microsoft Outlook email system, including smart phone integration for all personnel.