Michael W. Email & Phone Number

Florida, United States

Orange Park, Fl, Us

Janesville, Wi, Us

Serving as a leading voice for open-source infrastructure technologies. Work closely with CIO, CTO, VP of I&O, software development, infrastructure, operations and technical leadership teams in designing, implementing and administrating open-source technologies that underpin core software services.• Create and maintain functional and technical design specifications and solutions to satisfy project requirements.• Spearheaded the implementation of foundational open-source technologies that support a well architected private cloud infrastructure.• Partnering with technical leadership in the identification and implementation of improvements to current processes, architectures, and infrastructure.• Migrate original training platform from A Cloud Guru over to PluralSight's Skills training system. Actively seek to cross-train technical teams to ensure leveling up of automation skillsets across technical teams.• Designed and implemented a new SolarWinds script to monitor and provide granular data analysis of Ceph cluster environment. Script solution is able to break down the cluster health and Rados Gateway (RGW) storage perspectives in real numbers and percentages.• Set up a new sandbox, dev/test and production infrastructure for building a testing environment utilizing Canonical's MAAS products. In charge of and responsible for and maintaining Ceph, an open-source SAN storage solution. Using Cephadm and Ansible for automation and testing hardware and/or application failure scenarios.• Designed a series of Ansible playbooks for patching servers, adding STIG capabilities to Ubuntu servers, and managing user accounts. Also deployed AWX, an open-source Ansible tower platform for said Ansible playbooks for Dev/Test and Production environments.• Setup LXD server for Log, Monitoring and Alerting (LMA) aspects with a series of Ubuntu VMs and Docker containers utilizing applications such as Graylog, Grafana and Hashicorp Vault for SSE-S3 encryption needs.

Janesville, Wi, Us

Working with Director of Technical Services, Infrastructure and Operations team on ironing out the current team structure, Jira project active and backlog issues. Serving as a leading voice for open-source infrastructure technologies and providing several proof-of-concept tests as needed. • Participate in design reviews and technical presentations to cross-functional staff.• Setting up and maintaining GitHub repository for infrastructure team for storing infrastructure-related scripts. Will later utilize for infrastructure automation projects for the possibly of Ansible integration.• Review current MAAS, Ceph and Juju deployment that was originally done by the Canonical Engineering Team. Determine how to stabilize the Ceph cluster and get different aspects of the environment working once again. Research new Log Aggregation, Monitoring and Alert (LMA) aspects of what is installed and ways to improve it.

Bangalore, Karnataka, In

Practice Lead in the Agile and DevSecOps business unit responsible for Site Reliability Engineering (SRE) within the Digital Transformation Services (DTS) division of the Wipro FullStride Cloud offering improved manage services, developing strategy and analyzing business and requirements for running day-to-day pre-production and production support for Wipro's engaged clients, helping to tune their infrastructure and application environments. Acting as a Domain Architect for billable client accounts, providing project management, offshore team management and unique infrastructure and application-based solutions as needed for both hybrid cloud and on-premises related projects.• Maintained SRE-related PowerPoint presentations for the DTS division to help attract new clients to Wipro. Spoke with several external partners on creating a SRE-driven template for utilizing monitoring applications.• Worked with other Wipro practice leads and regional heads for new deals and opportunities through RFPs and RFIs. Recognized as the subject matter expert for SRE-related activities and proving expert advice and guidance to different business stakeholders.• Participated with the regional head leader and worked with the original iCORE division for IDSO Shell RFP response, for the proposal of supplying 250 IT Operations and SRE team members. Helped develop the skills assessment and training plan to bring on new graduates and ways to upskill said graduates in IT Ops and SRE tools-related activities before releasing them to the client.

Pittsburgh, Pennsylvania, Us

Cloud Solutions Architect on the IT Technology Services, Platform Operations Excellence (POE) Team, focused on adaption of on premise, hybrid and cloud-based DevOps architecture and application migration.• Working as one of two team leads for the Data Operations Center (DOC) team, providing level 2 support to the cloud team, through vetting ServiceNow trouble tickets. Updating SOPs as needed for application teams.• Helping with the internal cost-out initiative to help with overall costs and finding new solutions when COTS applications need to take on a more ‘unique’ style of application programming need.• Utilized several automation and deployment applications such as Scalr, Scalr IaCP, Chef, Git, GitHub, GitLab, and Jenkins for CI/CD needs. Implemented additional monitoring tools such as DataDog for application needs.• Took over duties as acting Automation Architect to help migrate, maintain and support Chef Automate, Chef Infra Server, and Chef Habitat environment for both Windows and Linux platforms and multiple Chef organizations. Also handled the migration of Chef cookbook from the older GE GitHub repository over to the Wabtec GitLab repository. • Worked as a system support coordinator and infrastructure liaison for the AppFactory program. Helped migrate nearly 400 applications from GE datacenters over to Wabtec AWS using “lift and shift” to full re-architecture needs. Migration focus based on "cloud first", "automate everything" approach.• Personally migrated ten Window and Linux-based applications to AWS with an approximate annual cost-out savings of nearly $1 million and cost avoidance of well over $5 million-plus.• Developed/implemented a streaming SQL Proxy-Broker solution for allowing Amazon Oracle and SQL RDS instances to be able to do “Linked Servers” with On-Premise SQL hosts.• Manage all SOX compliance requirements for the cloud environment. In charge of getting documentation and developing processes for the team to use and follow.

Cincinnati, Ohio, Us

• Handle ServiceNow cases for all cloud team environments, helping to engage the engineering team with multiple GE teams on the research and implementation of solutions for high-priority incidents, requests, change tickets and problem tickets as they come in.• Lead service delivery processes & reporting including SLAs, availability management & finances.• Drive support & operational process rigor & lead process improvement activity• Managed (4) four team member crew & lead the 3rd party vendor support teams• Ensure incident resolution escalation processes are functioning appropriately• Provide relationship management and troubleshooting for applications, infrastructure and projects• Work with other internal teams for reducing Time To Operations (TTO) project requirements• Utilize quality tools to monitor progress and identify process improvement opportunities• Manage the ongoing relationship management (rhythm of review, SLAs, troubleshooting)• Working with the GE Security, Compliance & Legal teams to ensure all regional & local requirements are met.

Cincinnati, Ohio, Us

• Providing OS/VM level support for CentOS, RHEL and OEL Linux and Windows 2K8 and 2K12 OS. Utilizing DevOps instructions for VMs using HP Server Automation and Dynamic Ops environments with customized scripts. Deploying Splunk clients as needed.• Using HP Opsware for patching and running scripts to multiple servers at the same time.• Working with EMC SRDF disk allocation configurations for virtual platforms as needed.• Supporting GE Cloud data centers upon a multiple tiered / floors using VMware ESXi, vCenter, vMotion, HA, DRS and Cloud Suite including vCOPS, vCAC, and vCO.• Worked with team members on determining issue with vCenter Windows platform when it started becoming unavailable for several periods at a time and working on rebuilding and upgrading said vCenter environment as well.• Troubleshooting incidents and requests as they come in through GE's ServiceNow platform.• Took part in the CPOD effort to get the “Shellshock” vulnerability Bash patch rolled out to all RHEL, OEL and CentOS Linux servers in the CIN and ALP cloud environments on a short order notice from GE IT Risk Management.

Ponte Vedra, Fl, Us

• Originally assigned to help fill in for Microsoft 2008 / 2012 Active Directory support. Unlocking user accounts and fixing AD group permissions as needed outside of Tier-1 & 2 helpdesk support.• Worked on the integration of Trend Micro's OfficeScan v11 platform into the corporate backbone for monitoring desktops and laptops. Utilizing endpoint protection with device control to prevent unauthorized file access to USB and external drives. Researching the use of Trend Micro’s Deep Security suite for corporate data center server and NetApp appliance support utilizing VMware vShield for the ESXi clusters for added data control and security support. Also working on the concept plan for using ScanMail for the internal Exchange 2010 clusters.• Supported a hybrid design of physical and virtualized Oracle Virtual Machine (OVM) environment comprised of HP Proliant GL580 Gen 7 and 8 servers, running Oracle Enterprise Linux (OEL) v5.x. Using Oracle's KSplice and the Spacewalk open-source platform for patch and errata management for the Linux infrastructure.• Utilized Oracle Enterprise Manager (OEM) 12c platform. Architecting scripts and integration of monitoring aspects of the Oracle RAC, Oracle OVM, Windows Server and VMware ESXi cluster platform. Also using OEM for monitoring disk allocation and SAN storage.• Worked with the IT manager for supporting and maintaining the VMware ESXi 5.1 clusters utilizing HA/DRS, vMotion and Distributed vSwitch integration.• Developed a backup, recovery and overall disaster recovery strategy for corporate data center environment including Oracle Linux platforms, Oracle RAC database servers along with Oracle ZFS and NetApp storage appliances using Symantec’s NetBackup 7.6 platform.

Atlanta, Ga, Us

• Worked as the principal architect with U.S. Navy SPAWAR architecture team on the design and implementation of the new Charleston GCSS-MC 180 Petabyte data center and drafting BOM forms for purchasing equipment needed to transition the current Oracle Carpathia development environment into our own private, hybrid cloud environment consisting of Red Hat Enterprise Linux (RHEL) 4, 5 and 6 servers, VMware ESXi clusters and NetApp SAN storage arrays.• Handled deployment and configuration / tuning of Splunk for log aggregation and FISMA / DISA auditing needs. Transitioned from using Syslog-NG and rSyslog to Splunk, thus deploying the Splunk client to Windows and Linux-based server platforms. Utilized Splunk Application for VMware to provide granular performance metrics from hosts and virtual machines to accurately show real-time picture of the health of the environment, proactively identifying performance and capacity bottlenecks.• Became Master System Administrator and Subject Matter Expert (SME) for Infrastructure team on the Veteran's Affairs Enhanced GI Gill (Chapter 33) Project by providing application performance solutions, including configuration and support of COTS and GOTS applications for nearly 300+ Red Hat Enterprise Linux (RHEL) 5.x utilizing a VMware vSphere ESXi 4 using the Terremark Enterprise Cloud Services and Infinicenter platform.• Managed (10) ten member team consisting of Windows and Linux system engineers and Oracle database administrators.• Architected several Linux and Windows based solutions for short and long–term needs, including a VMware HA/vMotion detection system, designed an “on-the-fly” configuration management platform for quickly deploying and standing up RHEL virtual machines with Apache and Weblogic applications along with all required DISA/NIST STIG needs using kickstart, PXE and Puppet, and a internal patching repository environment for minimizing bandwidth utilization for RHEL operating systems.

Augusta, Georgia, Us

• Building, racking, wiring and Satellite kickstarting /provisioning/patching 50+ HP Proliant G3, G4, G5 and Blade server environments. Also handled application configuration needs under development, QA and production tiers for Core and Development teams. Utilizing VMware, Xen and PAE kernels for both RHEL and CentOS Linux server environments. Utilized HP iLO and Dell DRAC for remote console control needs for outages, virtual media and configuration requirements. • Utilizing VMware ESXi and Red Hat Xen Server platforms for virtual-based development and QA server environments for web development and MySQL database replication needs.• Worked with CISO on setting up Nessus server and other security-related applications to monitor the internal infrastructure for supporting the web tier. Utilized Untangle application platform at an off-site facility in London (UK) for managing user web and other application URL filtering needs.• Architected and provided ongoing support and configuration needs for the Drupal-derived Morris Shared Management Systems (MSMS) platform which consists of a multi-tiered, network and operating system configuration and includes a pair of Squid front-end load balancers, a four-way LAMP web and application clustered server environment running Multi-Instance Memcached,PHP’s APC Opcode Caching module and RHEL Global File System (GFS).• Writing/updating UNIX shell scripts in bash/sh and Perl for handling proactive and day-to-day activities for checking server-side activity. Also tuned other shell scripts as needed for added performance gains using sed, awk and expect.

Diploma, Army Jrotc, Military Science And Operations

Chemical Engineering

Chemistry, Computer Science

Computer And Information Systems Security/Information Assurance

Chemistry, Computer Science

Computer Science, Business Management

Computer Science, Business Management