Michael Wortham work email
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With over 5 years of experience in product management across FinTech environments, I excel at driving product initiatives from vision to delivery. My journey with industry leaders like FIS, Worldpay, and ProCare Software has equipped me with a deep understanding of payments processing, API development, and Agile methodologies. I’m enthusiastic about creating robust solutions that prioritize efficiency, scalability, and exceptional user experiences.Key Highlights:• Spearheaded the seamless migration of 250,000+ merchant accounts, maintaining 99.9998% system uptime and ensuring zero service disruption for customers.• Led cross-functional teams to implement a RESTful API, enhancing transaction speed by 50% and reducing developer integration time from 90 to 30 days.• Enhanced platform performance from 500 to 1,800 transactions per second, supporting growth in merchant accounts from 150,000 to 450,000.• Developed tailored training for payment systems, cutting on-boarding time for new hires.In every project, I bring a strategic mindset and a strong focus on collaboration, aligning stakeholders and teams around clear roadmaps and objectives. Whether leading sprint planning, refining product backlogs, or analyzing user feedback, my goal is to deliver high-impact products that meet both business and user needs.Skills:• Product Management• Payments Processing• SaaS Development• API Development (REST)• Agile & SAFe Methodologies• SQL & Data Analysis• Product Roadmapping & Planning• Cross-functional Team Collaboration• AWS & Azure Cloud Services• Jira & Project Management ToolsI’m always open to connecting with fellow professionals passionate about product innovation and technology in the SaaS and FinTech space. Feel free to connect via LinkedIn or contact me directly at wor07004@gmail.com. Let’s connect!
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Payments Product Manager | Planning Budgeting And ForecastingProcare Solutions Jul 2021 - Aug 2022Durango, Colorado, United States● Analysed market trends and executed business strategies that established an operational framework for a profitable family entertainment venue; anticipated profitability within three years of operations.● Researched industry shifts and pinpointed unique selling propositions, facilitating the launch of an optimized marketing strategy.● Conducted in-depth analysis of customer demographics via targeted surveys; extracted valuable trends that refined strategic direction, leading to enhanced user satisfaction measured by a significant 15% boost in feedback ratings. -
Technical Product Manager | Payments PlatformWorldpay Aug 2017 - Aug 2021Durango, Co● Engineered an efficient framework for coordinating multi-team efforts on large-scale PIs; enhancing communication flow and reducing planning time by at least 30%.● Spearheaded efforts leading to seamless scaling of merchant accounts from 150,000 to approximately 450,000 while maintaining system stability and ensuring uninterrupted service for all customer transactions.● Upgraded platform performance from 500 transactions per second to 1800.● Facilitated the transition of 250,000 merchant accounts onto an upgraded platform with zero downtime reported; achieved seamless transaction processing without any disruption for customers during this complex operation.● Drove initiatives resulting in an outstanding system uptime rate of 99.9998%, directly correlating with increased customer retention by reducing transactional errors and fostering trust among users during high-volume periods.● Championed inter-departmental initiatives leading up to seven simultaneous deployments of software updates with zero downtime reported by clients throughout each phase while adhering strictly to established timelines.● Built developer tools that reduced integration time from 90 to 30 days for external developer certifications.● Managed cross-functional teams in engineering scalable micro-services using best practices within AWS; accelerated integration processes which led to achieving an average response time improvement of under 200 milliseconds across all API calls. -
Tech Support SpecialistVantiv Jan 2017 - Jun 2017Durango, CoPoint of Sales (POS) Support and Troubleshooting.Exemplary Customer Care.Knowledge of Several Financial Institutions and Programs. -
Patient Service RepresentativeThe Eye Center Of Northern Colorado Jan 2012 - Nov 2014Fort Collins, CoTeam LeadResponsibilities: Patient Check in/out, Billing, Appointments, Patient CareSkills: Certified Patient Service Specialist (CPSS), Computer Help Front DeskTraining: Customer service, Leadership, Clinical Operations, Team Building
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Freight WorkerHastings Entertainment Inc. Jan 2011 - Nov 2011Laramie, WyManage and organize shipments.Prep products for display.Manage store stock. -
Physical Therapy TechnicianNorth Platte Physical Therapy Jan 2009 - Sep 2010Douglas, WyHelp patients follow prescribed physical routines.Help patients in and out of bed after surgery.Maintain exercise equipment. -
Media SpecialistBest Buy Jan 2008 - Nov 2008Idaho Falls, IdOrganize and manage media area.Exceptional knowledge of tech products.Communication skills.
Michael Wortham Skills
Michael Wortham Education Details
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Engineering Management
Frequently Asked Questions about Michael Wortham
What is Michael Wortham's role at the current company?
Michael Wortham's current role is Technical Product Manager | API Development | Agile Specialist | SaaS & Payments Expert.
What is Michael Wortham's email address?
Michael Wortham's email address is mi****@****are.com
What is Michael Wortham's direct phone number?
Michael Wortham's direct phone number is +130735*****
What schools did Michael Wortham attend?
Michael Wortham attended University Of Colorado Colorado Springs, Brigham Young University - Idaho.
What skills is Michael Wortham known for?
Michael Wortham has skills like C++, Java, Php, Html, Css, Javascript, Visual Studio, Netbeans, Android Studio, Windows Os, Vmware, Linux.
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Michael Wortham
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