Michael Yang, Mba Email & Phone Number

Davidson, North Carolina, US

Davidson, North Carolina, US

• Grew sales from $5M in 2020 to over $14M in 2023, a CAGR of 37.8%
• Scaled operations into 3 new states: WA/OR/AK, and grew sales in these new geographies from $87K in 2020 to over $2.7M in 2023
• Engaged and developed fully remote team, achieving an average manager effectiveness score of 98 in annual employee engagement survey over the past 3 years (as measured by 3rd party: Glint)
• Selected and sponsored by Ingersoll Rand (Trane) as a top performing leader (20 people per year out of 46,000 associates) to enroll in prestigious global MBA program while continuing to successfully manage leadership.
• Structured core GTM business strategy around key differentiators and standardized our value proposition through the creation of an LCUR Power Statement, yielding a 37% CAGR over the past 3 years
• Turned around an ineffective team with a toxic culture and negative feedback from external as well as internal customers, improving Employee Engagement score from 65 in 2019 to an average of 88 over the past 3 years

Davidson, North Carolina, US

• Business leader with financial expertise of $160M commercial HVAC business across 7 states, 6 offices, and 4 distinct business streams: Equipment distribution, Service repair & maintenance, Contracting controls.
• Controlled district finances from payroll, commissions, and incentives, to lease negotiations and capital expenditures, to credit and collections, to planning, forecast and analysis
• Drove business strategy, including setting market position and defining long-term critical strategic decisions
• Developed and implemented district-wide annual leadership development program and new-hire cultural assimilation programs
• Trained district leadership on financial concepts, cash flow, 100% accountability, MS Excel, and Lean Six Sigma methodologies, and presentation skills
• Led strategic A3 project to re-align sales commission splits with influence and effort vs. account ownership, which executive leadership adopted and recommended for implementation

Centennial, Colorado, US

• Managed entire P&L of $130M Western Region of OEM Computing Business
• Collaborated with Field and Inside Sales Reps and Management to develop profitable business proposals
• Conducted Return on Working Capital (ROWC) and profitability analysis on multi-million dollar business deals
• Developed ad-hoc models to analyze unique business deals and ongoing operational performance
• Executed annual P&L and Customer Planning for every branch and region to meet rigorous deadlines
• Prepared monthly and quarterly business review decks for senior management and executives

Centennial, Colorado, US

• Managed FSG Quality team (3 direct reports) responsible for driving quality and process improvements, generating financial and operational reporting and analysis, and driving Oracle systems improvements
• Concurrently managed a collections and reconciliation team of 11 from July through September to provide coverage for a manager on sabbatical
• Led CPI initiative to develop productivity metrics within A/R, including collections, reconciliation, cash applications, and financial risk assessment (credit)
• Implemented monthly department-wide training to communicate policy and procedural changes
• Project lead on implementation of Collections Strategies module within Oracle Advanced Collections.
• Developed procedures for tracking, following-through, and communicating all requests for action fielded by the FSG Quality team using Mercury Quality Center

Centennial, Colorado, US

• Responsible for weekly update and publishing of A/R financial results for all Arrow North American Components, consisting of $700M in A/R and 15,000 active customer accounts, which was utilized throughout the company.
• Participated in Business Process Outsourcing of credit department from planning to organized transitions, to on-site hands-on training of Infosys employees in Bangalore, India, to data collection and monitoring of.
• Compiled, analyzed, and trended core A/R performance metrics including percentage current, DSO, unapplied cash, and past due aging, using MS Access database
• Built A/R forecast model in Excel to conduct monthly forecasts of A/R, DSO, and cash flow for review by senior management and submission to CFO
• Built custom A/R reports within Oracle, using Discoverer Plus, enabling users to “pull” pre-built reports whenever needed, shifting reporting from the previous “push” methodology
• Supported bad debt reserve process from A/R aging data collection, to reserve calculations, to reviews with sr. management, to month-end reconciliation and booking with accounting

Centennial, Colorado, US

• Maximized Arrow’s working capital, improved cash flow, and effectively managed Arrow’s accounts receivable through quantitative and qualitative financial analyses of Arrow’s customers
• Built, maintained, and utilized risk and projection models to analyze customer financials, assess risk, determine credit-worthiness, and set appropriate credit limits
• Researched and monitored customer financial history, credit history, public filings, and news, as well as perform on-site diligence
• Authorized to extend credit lines of up to US$200K and negotiate securitizations
• Responsible for managing Arrow’s exposure and credit relationships with over 1,000 domestic and international customers throughout Asia, Europe and South America

Centennial, Colorado, US

• Collected and reconciled over $7M accounts receivable portfolio
• Analyzed payment trends and financial performance utilizing Days Sales Outstanding (DSO), best possible DSO, and variance
• Conducted customer contract and payment terms negotiations
• Improved departmental efficiencies through development of financial reports and custom financial analysis tools
• Developed current department best-practices in new-hire training regimens

Hartford, CT, US

• Recognized as the #1 representative in the United States in gross commissions in January 2001
• Obtained 50 new clients and secured a quarter of a million dollars under management
• Conducted needs-based financial planning and seminars on retirement planning for clients
• Monitored market trends and developments as well as interest rates, stock prices, and portfolio performance yields
• Supervised a district of six representatives
• Recruited new representatives on college campuses, pitched presentations, and conducted personal interviews

Master Of Business Administration - Mba, Business

Master Of Business Administration - Mba, Business

Bachelor Of Science, Business - Finance & Marketing Areas Of Emphasis