Michael Yongue Email & Phone Number

Albemarle Inc., Kings Mountain, NC

Work with vending, uniform, office supply, janitorial, and speciality project vendors in order to supply a staff of 200+ with varied products and servicesPoint person for vendor AP/AR issues including resolution of outstanding invoices to ensure continued service for critical plant functions as well as submitting invoices to AP for invoice approvals in.

Charlotte, North Carolina Area

• Triaged incoming calls for service requests, invoice and billing questions, and technician inquiries and support.
• Coordinated maintenance requirements for a fleet of 35 vehicles.
• Maintained schedule for normal, recall, and service calls.
• Collected and analyzed monthly PPE, vehicle, and ladder safety reports from staff of 35 technicians to ensure all technician equipment needs were current.
• Conducted monthly safety walk-throughs of facility and coordinated with vendors to comply with safety equipment maintenance requirements.
• Communicated with customers regarding outstanding invoices.

Charlotte, North Carolina Area

• Managed FTP delivery of client statements and physical data media to clients monthly, through CD and print media.
• Oversaw the destruction of secure sensitive data.
• Coordinated activation and deactivation of employee and vendor access cards, coordinating with Corporate Security to update access logs to ensure a secure work environment.
• Collaborated with Building Management to facilitate repair and improvements to office spaces.
• Coordinated Corporate events and employee benefit functions including Health Clinics and Flu shots.
• Special event planner for Senior Leaders and Client On-Site events.

Charlotte, North Carolina Area

• Managed client contracts to include preparing and processing purchase agreements, required compliant hardware and software for proprietary client builds, and managing shipment of final products to clients.
• Managed purchase agreements for approved server and communication PC hardware and software upgrades to ensure accuracy of invoices and equipment received.
• Coordinated cross-functional teams for client hardware and software upgrades.
• First line support and troubleshooting for critical organizations including Client Support, Micro Support, Mainframe Programming, and Custody groups.
• Managed team production of business proposals to include creating, printing, binding, and shipping of marketing materials for nationwide conferences.
• Coordinated annual corporate internal and external Federal audits.

Charlotte, North Carolina Area

• Collaborated with Sales Team and in-house Client Support Representatives to develop business proposals, including printing and shipping marketing materials for nationwide conferences.
• Calculated costs for conference-related expenses including vendor booths, electricity, internet and phone connectivity, banner and booth space requirements, and additional conference-related expenses.
• Executed approved service contracts with conference providers.
• Coordinated with marketing departments throughout organization on all aspects of conference planning.
• Managed corporate branding for marketing and sales materials across multiple organization locations working with vendor suppliers.
• Developed and maintained databases containing lists of existing and prospective clients both internal and external across multiple applications.