Michael Zaerr Email & Phone Number

Westfield, IN, US

Indianapolis, Indiana, United States

Indianapolis, Indiana, United States

• As a Business Consultant in the Strategy and Optimization organization, my primary objective is to identify, develop, and deliver process optimizations for our Group Benefits line of business. I primarily work on.
• Act as product owner for development teams, guiding and prioritizing features and user stories.
• Conduct comprehensive research and analysis of potential process optimization opportunities.
• Assist Product Lead in cost-benefit analysis to evaluate potential value and feasibility of optimization initiatives.

Indianapolis, Indiana, United States

• Acting as a product owner in a SAFe scrum environment, I engaged in requirement collection, development, and translation into clear, actionable features and user stories in collaboration with Business Analysts. I.
• Collaborated with vendors on proofs of concept, contributing to effective vendor selection.
• Participated in developing a product prototype, aiding in the clarification of product vision and facilitating the transition of requirements into the final product.
• Played a key role in a team that successfully launched a multi-line of business product, focusing on leveraging Natural Language Processing to improve document review efficiency, ultimately reducing costs by over $1M.

Indianapolis, Indiana

• In this role, I efficiently handled automobile bodily injury claims, encompassing comprehensive investigation, documentation, valuation, and negotiation of settlements with claimants and attorneys. I effectively.
• Implemented data-driven strategies that resulted in a 26% decrease in team rental expenses in 2019.
• Awarded for Customer Service and Compliance in 2017 and 2019.
• Collaborated on the development of a video training series for precise liability investigations.

Indianapolis, Indiana

• As a Claims Adjuster, I efficiently managed the process of property damage claims, from investigation to settlement. My duties included comprehensive liability analysis and defending liability decisions during.
• Guided training and licensing programs for three cohorts of new adjusters.
• Devised and delivered a presentation on a newly introduced Data Quality Program to peers, resulting in a 90% improvement in data accuracy within six months.

Auburn, IN

• In this dynamic startup environment, I embraced a multi-faceted role as an Auction and IT Services Specialist. My responsibilities spanned various aspects, from consignment tracking and IT system maintenance to.
• Led the successful implementation of a new auction software system, enhancing operational efficiency without compromising the user experience.

Muncie, IN

My role involved assisting students in selecting and purchasing their course materials. I also assisted in management of book orders and inventory, and contributed to the online sale of books via Amazon, showcasing my ability to adapt and manage multiple responsibilities.

Bachelor'S Degree, Finance, 3.81 Gpa

Activities and Societies: Activities: Ball State Finance Society, BSU Foundation Student Managed Investment Fund, RISE Symposium 2014.

Other; Certificate In Leading With Finance, Complete

Leading with Finance is a 6-week, 40-hour online certificate program from Harvard Business School. Leading with Finance helps students.

Education record

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Education record

Education record