Michael Zajer

Michael Zajer Email and Phone Number

Agile Project Management, Business Analysis @ Melbourne, VIC, AU
Melbourne, VIC, AU
Michael Zajer's Location
Greater Melbourne Area, Australia
Michael Zajer's Contact Details

Michael Zajer work email

Michael Zajer personal email

Michael Zajer phone numbers

About Michael Zajer

Creatively leading the delivery of meaningful technology initiatives that deliver real outcomes for business and people.Human centered, passionate leadership and modern delivery attributes that elevate teams to work collaboratively and transparently with desire and achievement.

Michael Zajer's Current Company Details
Open to Work

Open To Work

Agile Project Management, Business Analysis
Melbourne, VIC, AU
Michael Zajer Work Experience Details
  • Open To Work
    Agile Project Management, Business Analysis
    Open To Work
    Melbourne, Vic, Au
  • Contino
    Senior Delivery Lead
    Contino Oct 2018 - Aug 2023
    Melbourne, Australia
    C-Suite stakeholder leadership, Delivery consultation, Digital services delivery, Senior Delivery Leadership, Product financial leadership, stakeholder management
    View
  • Kloud Solutions
    Service Delivery Manager
    Kloud Solutions Mar 2014 - Oct 2018
    Melbourne, Australia
    View
  • Cullinan Consulting Group
    Service Delivery Consultant
    Cullinan Consulting Group Dec 2013 - Mar 2014
    Melbourne, Australia
    This was a contract role for which I was responsible for designing and implementing an off shore support strategy focused on cost reduction and enhanced customer experience. I was able to develop the strategy and project manage the transition of services from Melbourne to the Philippines within 6 months.
  • Skilled Up
    Operations And Rto Manager
    Skilled Up Dec 2012 - Dec 2013
    Melbourne, Australia
    Providing Operational Management of the delivery of Skilled Up's Professional Development programs.
    View
  • Vodafone
    Service Centre Manager
    Vodafone Jun 2010 - Dec 2012
    To provide the strategic and tactical management of the Product Servicing Service Centre.Required to establish and maintain effective relationships with all internal and externalcontacts to ensure all customer service objectives are met nationally. To implementimproved processes and develop an engaging culture supportive of the teams customerfocus.
    View
  • Printsoft
    Global Support Manager
    Printsoft Jan 2010 - Jun 2010
    Melboure
  • Touch Networks
    Operations Manager
    Touch Networks Feb 2008 - Jan 2010
    To provide the overall management, leadership, control and decision making of the customer support team, who provide support of our products that are delivered to over 40,000 merchants throughout Australia.
    View
  • Editure
    Global Service Desk Manager
    Editure Dec 2005 - Feb 2008
    I was responsible for the operational support of services in a managed network/software platform. I was the manager of the Global Service Desk team that operated in a 24/7 environment. I owned, managed and developed Incident, Problem and Change & Release processes to ensure support was kept at its optimum performance levels and were delivered with a high level of customer service.
    View
  • Skycity Adelaide Casino
    Service Desk Administrator
    Skycity Adelaide Casino 2004 - 2006
    Provided the coordination of IT support services to back of house staff to ensure the efficient and effective running of business systems.
  • Royal Australian Navy
    Communications And Information Systems
    Royal Australian Navy Apr 1994 - May 2002
    Managed communication and information systems infrastructure and teams on warships and support vessels.
    View

Michael Zajer Skills

It Service Management Service Delivery Itil Management Stakeholder Management Team Leadership Team Management Operations Management Customer Experience Process Improvement Strategy Cloud Computing Telecommunications Change Management Call Centers Service Management Leadership Vendor Management Business Strategy Business Development Business Analysis People Management Project Delivery Managed Services Technical Support Business Process Improvement Outsourcing Cross Functional Team Leadership Customer Engagement Coaching Performance Management Logistics Customer Satisfaction Coaching Staff Strategic Planning Negotiation Crm Incident Management It Operations Contract Negotiation Sharepoint Architecture Customer Retention Virtualization Windows Server Windows Azure Amazon Web Services Event Management Technology Change Management Problem Management

Frequently Asked Questions about Michael Zajer

What company does Michael Zajer work for?

Michael Zajer works for Open To Work

What is Michael Zajer's role at the current company?

Michael Zajer's current role is Agile Project Management, Business Analysis.

What is Michael Zajer's email address?

Michael Zajer's email address is mi****@****.com.au

What is Michael Zajer's direct phone number?

Michael Zajer's direct phone number is (048)-768*****

What are some of Michael Zajer's interests?

Michael Zajer has interest in Civil Rights And Social Action, Science And Technology, Politics.

What skills is Michael Zajer known for?

Michael Zajer has skills like It Service Management, Service Delivery, Itil, Management, Stakeholder Management, Team Leadership, Team Management, Operations Management, Customer Experience, Process Improvement, Strategy, Cloud Computing.

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