Michael Zapalski Email & Phone Number

Ann Arbor, Michigan, United States

Clague Middle School

• Teach diverse subjects for students in grades 6-8, successfully delivering seamless teaching in the absence of a regular teacher.
• Lead in the day-to-day classroom management and discipline to promote learning initiatives.
• Diversify the classroom instruction and group activities to support students with unique strengths and learning styles successfully.

Novi, MI

• Supervised a high-performing team, including the front desk, housekeeping, bar, and kitchen staff, and trained new employees to increase their odds of success in their roles.Notable achievements while in the position.

Dallas/Fort Worth Area

• Offered exceptional, efficient guest service at a busy conference hotel with 1,100+ rooms to create a positive guest experience.
• Actively listened to guests' requests and concerns, coordinating with various departments within the hotel to address them in a timely, professional manner. Notable achievements while in the position included.

Kohler, Wisconsin, USA

• Provided exceptional 5-star guest service at a top Midwest resort designed to create a positive customer experience and drive customer referrals.
• Managed all front desk operations and trained new employees following company, Forbes, and AAA rating standards to drive performance increases. Notable achievements while in the position included: - Increased revenue.

Taiwan/Poland/South Korea

• Worked to increase ESL students' reading, writing, and speaking levels across all ages, from Kindergarten to adults in 3 countries.
• Developed activities and integrated technology to diversify instruction and facilitated class discussion to help students work through questions and expand understanding.
• Prepared students for tests by teaching relevant concepts and enforcing good test-taking skills.

Livingston County, MI

• Taught diverse subjects for students in grades K-12, successfully delivering seamless teaching in the absence of a regular teacher.
• Led the day-to-day classroom management and discipline to promote learning initiatives.
• Diversified the classroom instruction and group activities to support students with unique strengths and learning styles successfully.