Michael Cheng Email & Phone Number

Burnaby, British Columbia, Canada

• Oversee day-to-day operations of both Serva-Lite Sales & SOTA Battery
• Manage, train, and motivate of employees
• Develop and manage operating procedures, as well as any changes and additions to the business unit
• Meeting and exceeding profit goals thru various sales strategy
• Manage relationships with vendors and customers
• Leading various sales-focused business campaigns driven by product trends and profit analysis

Burnaby, British Columbia, Canada

• Maintaining database and providing user-lead for existing supply chain software and order system
• Creating internal Excel-based tools for forecasting and analytics
• Point of contact for national and oversea (Asia) vendors; includes organizing freight logistics for containers
• Negotiating and maintaining vendor relationships
• Create price tiers using strategies that accounts for margin and market analysis
• Managing accuracy of existing inventory (year-end counts, new products, etc)

• Maintaining the integrity and consistency of tables in mySQL databases for managing products and website information
• Creation of summary reports for mail-outs and advertising streams
• Troubleshoot and documentation of office hardware and software issues and provide desktop IT support as lone IT specialist in a small business setting
• Tweaking of office software (ex. SugarCRM) to contour to the needs of staff
• Assisted in the development and testing of company’s first online ordering system

Construction Environment Technician

Seasonal Sales Representative

Door-to-door Salesman