Michael Cheng Email & Phone Number

Burnaby, British Columbia, Canada

•Oversee day-to-day operations of both Serva-Lite Sales & SOTA Battery•Manage, train, and motivate of employees•Develop and manage operating procedures, as well as any changes and additions to the business unit•Meeting and exceeding profit goals thru various sales strategy•Manage relationships with vendors and customers•Leading various sales-focused business campaigns driven by product trends and profit analysis

Burnaby, British Columbia, Canada

•Maintaining database and providing user-lead for existing supply chain software and order system•Creating internal Excel-based tools for forecasting and analytics•Point of contact for national and oversea (Asia) vendors; includes organizing freight logistics for containers•Negotiating and maintaining vendor relationships•Create price tiers using strategies that accounts for margin and market analysis•Managing accuracy of existing inventory (year-end counts, new products, etc)•Onsite support for IT-related functions•Provide technical consulting/support for Emergency Lighting, Fire Alarm device and SLA Batteries in a wholesale environment

• Maintaining the integrity and consistency of tables in mySQL databases for managing products and website information• Creation of summary reports for mail-outs and advertising streams• Troubleshoot and documentation of office hardware and software issues and provide desktop IT support as lone IT specialist in a small business setting• Tweaking of office software (ex. SugarCRM) to contour to the needs of staff• Assisted in the development and testing of company’s first online ordering system

Construction Environment Technician

Seasonal Sales Representative

Door-to-door Salesman