Michael Zeniecki, Mha Email & Phone Number

Charlotte, North Carolina, Us

• Manages and supports the IL Hospital Medicine Service Line, encompassing 9 hospitals, 200+ physician FTEs (supporting through a dyad partnership), 6 APC FTEs, and 5 administrative team members to facilitate daily operations, key quality and production metrics, & strategic initiatives (including Epic Go-lives, new program development, and a medical group merger).• Formulates and executes on yearly budgets, achieving significant gross revenue: (2020) $86.4M (9.3% better than budget), (2021) $96.8M (16.1% better than budget), (2022) $99.6M (7.1% better than budget), and (2023) $110.4M (12.9% better than budget). This includes strategic program expansion & development, LOCUMs utilization cost-cutting initiatives, and the calculation/disbursement of annual clinician quality and production incentives exceeding $10M+ (YE 2020-2024).• Communicates and partners with Site and Regional Executives about program performance and site-specific strategic initiatives, focusing on quality metrics (ALOS, Patient Experience & Discharge Throughput).• Leading a multifaceted project team for the strategic design and implementation of new statewide scheduling software to streamline shift tracking, moonlighting payments, reporting needs, and future schedule automation for IL Hospital Medicine.• Supported the development and roll-out of an early referral pilot program for palliative care at a 645-bed hospital, which resulted in a cost-savings of 26% per patient across the 3 months (estimated annualized savings of $2.7M) with an additional downstream savings tied to the 2 reduction in overall LOS in the pilot group compared to baseline. This study was published in the American Journal of Hospice and Palliative Medicine®.• Previously provided operational support and oversight for several other Hospital Based Service Lines including Critical Care, Palliative Care, Bariatric/Weight Mgmt., & Integrative Medicine.

Downers Grove, Illinois, Us

• Maintain relationships with 165+ Physicians in 56 practices across the continuum of care, focusing on the Advocate Christ Medical Center service area, in order to facilitate pertinent information concerning the partnership between the providers and Advocate Physician Partners.• Increased overall Clinical Integration Composite Scores by an average of 6.1% for Primary Care Physicians and 5.26% for ”High-touch” Specialists through collaboration, empowerment, and strategic planning.• Responsible for working directly with both the Medical Staff Office at Advocate Christ Hospital and Center for Practitioner Information, in order to track provider credentialing process, and intervene in extenuating circumstances when they apply.• Supervised credentialing, on-boarding, and upkeep for large scale radiology group during system wide replacement, including with non-advocate facilities, such as High-tech Medical Park.

• Developed two independent and one five-hospital system profile, including overviews of historic financials, market share, quality, and governance structure, to identify merger and affiliation opportunities for the second largest system in the client's state with annual net revenues in excess of $1 billion.• Analyzed U.S. and World Report Best Hospitals' Performance for a 580-bed Tennessee academic medical center to determine current performance, areas of improvement, and established priorities to enhance future rankings.• Studied the post-acquisition financial, market share, operational, and quality improvement changes that occurred as a result of the 3rd largest for-profit hospital system acquiring a 13 hospital multi state system. Results of the research were utilized to predict the impact that a similar acquisition would have upon the client’s market.• Assisted in an analysis of the financial, market, and operational aspects of a 30-physician gastrointestinal group, in order to create a strategic business plan, to address declines in market share and financial aspects.

Downers Grove, Illinois, Us

AMG Merrionette Park: Administrative management of 10 providers, 30+ FTEs supporting 36,000+ annual patient visits, across the specialties of Primary Care and Endocrinology.• Developed an operating budget of $7M gross revenue and operating costs of $5M, while maintaining current budget goals through daily charge reports, detailed monthly variance report outs, cost analysis, and inventory control.• Oversight of monthly data reflecting provider productivity, patient satisfaction, cost center-specific financial performance, clinical integration, and wasted/expired inventory.• Facilitated new provider onboarding, including IT system training, productivity expectations, compliance with state, hospital, and medical group credentialing and licensure, and patient satisfaction metrics.• Designed and implemented a clinical and non-clinical coverage float pool to service 20+ clinics, based on staffing needs.• Assisted in the creation of an expansion business plan for the Endocrinology service line and medical education program.AMG Burbank: Administrative management of 6 providers, 17 FTEs supporting 13,000+ annual patient visits, across the specialties of Primary Care and Pediatrics.• Developed cost reduction, utilization and care coordination strategies for Medicare Advantage capitated payment plans to increase performance related to population health and managing risk.• Increased time of service collections by 11%, resulting in a net increase of an additional $600 collected weekly.• Created and implemented processes to increase MRA 360 visits from 4 to 15 visits per week, resulting in an additional $2,000 weekly.• Improved centralized call center processes to reduce errors, streamline scheduling processes, and increase collaboration among key stakeholders.• Developed a protocol for management of high-risk COPD & CHF patients to reduce hospitalizations and improve collaboration between key stakeholders.

Downers Grove, Illinois, Us

• Addressed patient satisfaction levels at individual sites within the AMG system, as a team lead, through the use of action plan implementation, AIDET standardization, and “secret shopping”.• Participated in future strategic capital opportunities within the Advocate Medical Group, such as facility expansion planning.• Contributed as a member of the implementation team of the Advocate Operating System Model, used to streamline and improve multiple processes, and decrease errors within outpatient clinics.

Oak Brook, Il, Us

• Performed DartFish Motion Analysis recordings and preliminary analyses on patients.• Co-developed creative marketing ideas for doctors and patients alike.• Set up patients on Iontophoresis when requested by a therapist.• Assisted therapists by putting patients through a variety of exercise programs developed by a licensed physical therapist.• Scheduled patients for future appointments, injury screens and evaluations.• Performed ultrasounds upon physical therapist’s request.• Set up patients on electrical stimulation when requested by a therapist.• Observed initial evaluations of new and returning patients.• Maintained the cleanliness of clinical facilities including but not limited to the equipment, tables and restrooms.

Downers Grove, Illinois, Us

• Assisted therapists by putting patients through a variety of exercise programs developed by a licensed physical therapist.• Scheduled patients for future appointments, injury screens and evaluations.• Performed ultrasounds upon physical therapist’s request.• Set up patients on electrical stimulation when requested by a therapist.• Observed initial evaluations of new and returning patients.• Maintained the cleanliness of clinical facilities including but not limited to the equipment, tables and restrooms.

•Personal Trainer: Helped tailor workouts to personal needs or to work around disabilities.•Fitness Camp Coordinator: Helped run a fitness camp for the Oak Forest youth Football and Cheerleading team.•Administrative Assitant: Answered phones, filed membership agreements, etc...

Bachelor'S Degree, Health Sciences

Master'S Degree, Health/Health Care Administration/Management