Michael Zozulia (Mba, Cbap) Email & Phone Number

Chicago, IL, US

• Pioneered Technological Innovation: Spearheaded the development and implementation of cutting-edge AI and IT solutions, transforming businesses across various sectors, including healthcare, finance, and education, by.
• Disrupted Traditional IT Models: Introduced revolutionary approaches to technology adoption, eliminating the need for large IT teams and complex tech stacks, and fostering real-time design and development methodologies.
• Enhanced Vendor Engagement: Redefined vendor relationships by prioritizing transparency, flexibility, and value alignment, ensuring that technology investments were strategically impactful and tailored to meet the.
• Developed AI-Based Consumer Applications: Led the creation and launch of innovative B2C AI applications such as DaddyBets (sports betting assistant), WrestleAI (athlete coach assistant), and Deans Assistant (supporting.

Buffalo Grove, IL, US

• Standup an IT department for an international sales-based organization with 250+ employees (50% remote) inmultiple offices and remote locations
• Develop and implement IT standards for operations, security, devices, and infrastructure across the organizationthat previously did not exist
• Deliver on strategic goals through management of core information systems such as Salesforce, NetSuite, andShowpad and the implementation of a custom ecommerce portal for our customers
• Collaborate with global parent company to ensure global IT standardization and efficiencies across the NorthAmerica region

Woonsocket, RI, US

Digital Innovation: Lead a team of innovators to solve complex problems through digital technology. Develop optimization and transformational solutions that deliver value across multiple levers (cost reduction, member experience). Develop and own a multi-year roadmap consisting of multiple transformative initiatives that deliver value to CVS in the form of.

Woonsocket, RI, US

Digital Innovation: Develop digital solutions that address member pain points and deliver value through cost-reduction and improved member experience. Strategy and Innovation team owner of all digital order status and order placement solutions for Caremark, a line of business within the PBM of CVS Health. Lead collaborative efforts across operations.

Paris, Paris - Issy-les-Moulineaux, FR

Paris, Paris - Issy-les-Moulineaux, FR

Key Engagements:- eCommerce Digital Transformation: Engage with retail client to design and implement e-commerce platform that provides enhanced user experience by allowing individual store configuration for 1000+ stores. This platform aims to protect existing revenue, increase new customer acquisition, increase revenue per customer, and reduce product.

Westchester, Illinois, US

- Lead two large support engagements (Development, Testing) for new eCommerce platform ensuring successful delivery of contractual obligations and SLO's- Coordinate development/testing activities and resources (onshore/offshore) across multiple teams (Sogeti, Client, Third-Party) to support business and IT initiatives- Manage planning, schedule, scope.

Westchester, Illinois, US

- Analyze critical test scenarios to identify and fulfill test data requirements for development and testing teams to be used in functional, performance, E2E, and UAT testing- Manage entire End-to-End (E2E) testing to ensure successful integration between all system components, including internal / external applications and data integrations. Support User.

Westchester, Illinois, US

- Work with the Product Owners, internal Business Analysts, SMEs, and IT to elicit and document 1000+ functional requirements to be consumed by the development teams.- Collaborate with technical architects and developers (onshore/offshore) to design, solutionize, and deliver system functionality

London, GB

- Drive engagement to provide a secure online Portal for JLT Specialty's client users to access their insurance information, associated documents, and to collaborate with JLT account managers and broking team that is now a part of JLT’s global strategy- Implement an Analytic Data Collection tool which streamlines the data collection process, allowing JLT.

Louisville, Kentucky, US

About Humana Young Professionals:- The Humana Young Professionals group is Humana's largest concentrated network of young professionals with over 900 members. We're dedicated to elevating the value young professionals bring to Humana and our community by fostering networking, development, and leadership opportunities. We're a voluntary, associate-driven.

Louisville, Kentucky, US

CRM Services -Engaged in the delivery a large-scale CRM implementation that enables a 360 degree view of our customers, improves engagement with our members, and strengthens their usage of Humana products and services, executing responsibilities around project management, business analysis, and agile implementation-Led efforts to enhance the Software.

Louisville, Kentucky, US

• Refine key skills required of effective business analysts by observing and consulting with professionals across several teams
• Develop proficiency with SalesForce.com by completing the required training to receive business analyst certification
• Participate a variety of training sessions weekly specifically aimed at cultivating “soft” professional skills

Louisville, Kentucky, US

• Developed an applications verification dashboard to be used by 23,000+ customer service representatives during releases
• Created and delivered comprehensive testing strategy by defining critical testing areas, conducting current state analyses, and exploring testing best practices
• Developed a comprehensive understanding of an agile execution project and executed responsibilities around project management, business analysis, and implementation

Bloomington, IN, US

• Launched an initiative to align core objectives with the undergraduate program that resulted in the creation of an analytics major
• Elicited support of external partners to drive engagements desgined to market and attract students to analytics

Bloomington, IN, US

• Selected as one of 30 students to participate in this rigorous program to develop analysis, presentation, and teamwork skills
• Explored topics with focus on IT governance, strategy, enterprise architecture, deployment, and post-implementation support

• Managed store operations and sales, including the production of over 1,000 custom apparel orders, for Greek organizations
• Launched on-campus marketing campaign that increased sales by 12% that was sustained for six months
• Lead a team of 4 employees in the design and production of over 140 custom apparel items

Toronto, Ontario, CA

• Lead operations for over $125K book of business and achieved the highest quality rating in the Midwest region
• Managed production of four crews consisting of 5-8 painters each effectively, having no jobs go over-budget/schedule
• Maintained a perfect OSHA safety standards compliance record by mandating painters to complete regular safety seminars

Worldwide, OO

• Coordinated and execute logistics between administration and Deloitte, such as approval and funding
• Developed weekly status reports and selection criteria for identifying top students
• Prepared conference agenda and presentation materials; attend conference sessions

Bachelor Of Arts (Ba), Business Law (Legal Studies)

Master Of Business Administration - Mba, Business Administration And Management, General

High School/Secondary Diplomas And Certificates