Michal Brom Email & Phone Number

Hlavní Město Praha, Česko

Hlavní Město Praha, Česko

Incident management (ServiceNow) within ITIL guidelines, cooperation with 2nd line support and global teams, inventory management, supervision of junior colleagues, M365 application installation,Devices management via Intune portal (Microsoft Endpoint) Participation in migration projects to Cloud (user accounts, workstations)

Hlavní Město Praha, Česká Republika

First point of contact for internal and also external employees. Devices installation and maintenance, mobile phones management, printers, video conference.

London

As a member of bakery back-office team responsible for delivering high standard of customer service, responsibility for inspection and quality check at all times, dealing with requests from different departments and from other members of the team, ensuring that all documentation is filled correctly at the end of the day, completing orders for customers

Gourock, Scotland, United Kingdom

Performing supervisory duties, overseeing stock control and cost, responsibility for booking customer orders and reservations into system via email and phone, monitoring stock and ordering materials when required, scheduling deliveries.

Scotland

District Ostrava-City, Czech Republic

Supervision of production process, stability, reducing scrap, quality check of produced sensors, X-Ray and measuring components, collecting data, and inserting into the chart, participation in Lean manufacturing and 5S methods.Supervision of the team members on the production line.

Certificate, It Support Technician Comptia A+, 2015-2016

MS Office package, Windows 7, Administration, Active Directory, HW Support, Communication

Information Technology, Electromechanical Engineering

Education record