Michał Knapiak Email & Phone Number

Krakow Metropolitan Area

Provide effective leadership to a team of 12 members, guiding them towards achieving team goals and objectives.Oversee day-to-day operations of the team, including task assignment, scheduling, and performance management.Mentor and coach team members to enhance their skills, productivity, and professional growth.Coordinate with other departments or teams as necessary to ensure seamless project execution (recently SAP Analytic Cloud PoC).Continuously seek opportunities for process improvement and innovation within the team by driving new reporting/data analysis tools as: Tableau, SAP Analytic Cloud, Python, Power Apps & Power BI.Facilitate clear and open communication within the team.Identify and address challenges or obstacles hindering team performance, implementing solutions to improve efficiency and effectiveness.Conduct performance evaluations and provide constructive feedback to team members, recognizing achievements and addressing areas for improvement.Optimize resource allocation and utilization to maximize productivity and meet project deadlines.

Kraków, Woj. Małopolskie, Polska

• set-up and production of reports in Tableau, SAP Lumira, MS Excel and MS Access environment for customers from Lufthansa Group,• communication and customer consultancy,• automation tools creation and maintenance,• conduction of trainings for reporting cluster teams,• preliminary analysis of business reports,• reports quality verification,• creation and maintenance of reports documentation,• participation in Lufthansa Group projects as a reporting and data analysis expert.

Kraków, Woj. Małopolskie, Polska

- managed bank applications access,- analyzed, developed and optimized access management process,- participated in projects related to system access issues (e.g. T-Mobile Banking Services, merge with Meritum Bank),- created and maintained automation tools (Excel ,VBA, SQL), instructions and procedures,- created reports of users privileges on demand,- maintained Business Roles up-to-date,- verified and approved changes in Active Directory according to organizational rules,- provided second support line for employees,- conducted internal training for my team.

Kraków, Woj. Małopolskie, Polska

- executed functional controls in IT and Logistic Department,- created VBA Excel automation tools for controls in Operations Department (especially automation of Nostro Reconciliation Process),- provided support for conducting Business Impact Analysis 2014 (prepared questionnaire, collected, standardized and analyzed data, delivered Bank Process categorization) - defined Business Continuity Plans, organized and conducted tests of BCP, delivered recommendations based on the conducted tests.

Postgraduate, Database Systems

Graduation project: Access management system in a company. - creation MS SQL database, - creation graphic user interfaces in php, html.

Master'S Degree, Computer Science And Econometrics

Subject of diploma thesis: An Analysis of The Impact of Oil Prices on the Economic Condition of G20 Countries Based on the Vector.

Bachelor'S Degree, Computer Science And Econometrics